Antiq Palace Hotel And Spa

I have a very bad experience with this hotel in general. The concept of the hotel is interesting, while you are in the lobby everything seems old-fashionedly beautiful, the fairy tale ends when you enter the room of this 4 star "luxury hotel" in the heart of Ljubljana. At that moment, you realize that you will be smelling the stench of a medieval sewer for all 4 nights, to the point where you are forced to sleep with the window open when it is 10 degrees at night. Even before all this, I slept with the curtains open for two days, because their cheap design is not meant to cover the windows. To give you an idea, the shower room was in front of a huge window that looked out on dozens of other apartments in the block. Maybe it was my mistake, but I didn't realize that the blinds were hidden in the inside of the window. But they are so cleverly hidden that even 2 staff members did not know they existed. One of them came with a sheet to cover the windows. Yes, a 4 star hotel. Showers. The concept of the hotel is old, and from that old - once a super modern shower, the door of which fell out and I could not close the door. Yes, I asked to change my room, 2 times, and was refused because there was no room. I was in a situation where it was one of the 2 options for the last available hotels in the city, and I had come for work those days. I had no time for relocation or quarrels. Before all this, people were coming and going at night, which is normal. But it's not normal that when a neighbor closes his door, your door shakes so much that you wake up at 00:00. Breakfast was also a circus. Only toast and a boiled egg were warm. You couldn't make your own coffee, you had to wait for someone to make you coffee, someone who made it seems like there were 3 things to do and didn't have time for anything. Breakfast starts at 8, at that time you have to wait for the plates, because not everything was taken out. For those who have to be at a meeting somewhere outside the city at 9, it is very inconvenient and stressful The only plus was a gentleman who called me a taxi every morning. The only normal service for the whole time in this hotel. Honestly, I think this hotel has big problems in general. I don't understand how it can have 4 stars. Maybe the inspectors were only in the corridor. And for all this I paid 500 euros for 4 nights. Never again and I don't advise you if you want even the slightest comfort. I am attaching photos, unfortunately the smell cannot be photographed.

My fiancé inquired about room rates via email, asking if they could make a deal that we could offer to our wedding guests. On Booking we could book the rooms for €140 per night. They replied to my fiancé’s email that we could rent their rooms for…€220 per night! When we asked why they would charge us so much more for the exact same rooms and the exact same dates, they never replied.