Apartamentos Cruz

3 Star Hotel locationPin

Madrid, Community of Madrid

100

1/100

About hotel

Welcome to the heart of Madrid at Apartamentos Cruz, where convenience and comfort meet affordability. Our centrally located apartments are just a 3-minute walk from the iconic Puerta del Sol and 6 minutes from the stunning Plaza Mayor. Immerse yourself in the energy and history of the city as you visit renowned attractions like the Thyssen-Bornemisza National Museum and the Prado Museum, both located within 1.2 kilometers of our address at Calle de la Cruz 22, Madrid 28012, Spain. Each of our 3 unique and individually decorated guestrooms offers a peaceful retreat from the bustling city. With a fully equipped kitchenette featuring a refrigerator and oven, you can enjoy the freedom to cook your own meals. Relax in front of the 30-inch flat-screen TV with digital programming, or stay connected with complimentary wireless Internet access. Our housekeeping team is available upon request to ensure a seamless stay. Step outside and discover a variety of nearby attractions, such as the enchanting Plaza de Santa Ana, vibrant Puerta del Sol, and picturesque streets like Calle de Alcalá, all within a radius of just 0.1 kilometers. For a shopping spree, head to Preciados Street and Plaza de Canalejas, just a short walk away. And after a day of sightseeing, take in breathtaking city views from our charming terrace or stay connected with complimentary wireless Internet access. At Apartamentos Cruz, expect exceptional service from our multilingual staff and the convenience of express check-out. With our prime location, exploring top attractions in Madrid is a breeze. And for out-of-town visitors, our address is just a 16.3-kilometer drive from the Adolfo Suarez Madrid-Barajas Airport. The perfect choice for an unforgettable stay in this magnificent city, book your accommodations at Apartamentos Cruz today and experience the unbeatable combination of comfort, convenience, and affordability. Remember to check out our affordable Apartamentos Cruz room prices and book your stay with us online for the best deals.

Highlights

• Centrally located in Madrid, just a 3-minute walk from Puerta del Sol • Only 0.5 km from Thyssen-Bornemisza National Museum and 1.2 km from Prado Museum • Individually decorated guestrooms with kitchenettes, flat-screen TVs, and free Wi-Fi • Walking distance to popular attractions like Plaza Mayor and San Miguel Market • Terrace with stunning views and complimentary Wi-Fi • Express check-out and multilingual staff for convenience • Close to public transportation, including 16.3 km from the airport and a short walk to the railway station • Suitable for both casual and business travelers.

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Multilingual Staff

Smoke-free property

Terrace

Show all Amenities

General Amenities

Multilingual Staff

Smoke-free property

Terrace

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Tax ID - B80260102.

This property accepts credit cards, debit cards, and cash.

This property is professionally cleaned.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Safety features at this property include a fire extinguisher.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Events/parties not allowed.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: EUR 300 per accommodation, per stay.

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

A car is not required for transportation to and from this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Tax ID - B80260102.

This property accepts credit cards, debit cards, and cash.

This property is professionally cleaned.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Safety features at this property include a fire extinguisher.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Events/parties not allowed.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: EUR 300 per accommodation, per stay.

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

A car is not required for transportation to and from this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

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Amenities

Location

Madrid, Community of Madrid, 28012

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All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.