AQA Palace

4.7/5(63 Reviews) locationPin

Florence, Tuscany

1/61

About hotel

Located in the center of the enchanting city of Florence, AQA Palace offers affordable and luxurious accommodation. Our hotel, situated just steps away from popular attractions like the Uffizi Gallery, is the perfect starting point for your city adventure. Our prime location ensures that you'll have easy access to all the must-see sights and experiences Florence has to offer. Our elegant townhouse features 7 beautifully designed guestrooms, each equipped with modern amenities to ensure a comfortable stay. Stay connected with complimentary WiFi and relax in front of the flat-screen TV. Unwind in your private room and take a refreshing bath in the deep soaking tub or rejuvenate yourself with a rainfall showerhead in your en-suite bathroom. Our daily housekeeping and on-request iron/ironing board guarantee your convenience and comfort during your stay. Step out of our hotel and immerse yourself in the cultural hub of Florence. Be mesmerized by iconic attractions like the Bargello and the charming Piazza San Firenze, all within walking distance from AQA Palace. Explore the vibrant streets and discover hidden gems, including the Gucci Museum and the gorgeous Basilica of Santa Croce. At AQA Palace, we pride ourselves on delivering exceptional service and amenities to our guests. Stay connected with complimentary WiFi and take advantage of our concierge services for a seamless and enjoyable stay. Our front desk also offers a safe deposit box to store your valuables and keeps you updated with complimentary newspapers in the lobby. If you travel by car, limited onsite parking is available, giving you the freedom to explore the city at your own pace. Let AQA Palace take care of your accommodation needs while you experience the magic of Florence. Whether you're here for work or leisure, our hotel guarantees a memorable stay at the heart of this charming city. Conveniently located near Florence Airport, Peretola, our hotel is easily accessible, making AQA Palace the ultimate choice for your next visit. Book directly on our website for the best AQA Palace room prices and take advantage of our easy online booking system. Reserve your room now and discover the beauty of Florence at AQA Palace. Book AQA Palace online today! Our hotel address is Via dell'Acqua, 250122, Italy, making it easily accessible for our guests.

Highlights

• Centrally located near popular attractions such as Uffizi Gallery and Ponte Vecchio • Just steps away from Historic Center - Downtown, making it easy to explore the city • Spacious rooms with flat-screen TVs, free WiFi, and luxurious amenities • Private bathrooms with deep soaking bathtubs and rainfall showerheads • Ideal for both business and casual travelers • Close to Florence Airport (34.8 km) and the railway station • Wide range of hotel options to suit all budgets - luxury, boutique, and budget • Complimentary wireless Internet access and concierge services • Featured amenities include newspapers, luggage storage, and a safe deposit box • Limited parking available onsite for added convenience.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

On-Site parking

Concierge desk

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

On-Site parking

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights.

Cleaning fee: EUR 30 per accommodation, per stay (varies per unit).

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For more details, please contact the property using the information on the booking confirmation. This property is in a car-free zone and can be reached only by taxi and foot.

Pet Policy

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Service animals are allowed.

Pet max weight (per pet) in kg is 10.

Pet max weight (per pet) in lb is 22.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights.

Cleaning fee: EUR 30 per accommodation, per stay (varies per unit).

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Service animals are allowed.

Pet max weight (per pet) in kg is 10.

Pet max weight (per pet) in lb is 22.

₹13,678

₹17,032

20% OFF

+ ₹1,227 taxes / night

Earn 149 Reward Points

Flat ₹2,129.38 off included with coupon INTSTAY

Select Rooms

Superior Double Room

Smoking policy – non-smoking available

Electric kettle

Ironing facilities

Air conditioning

Minibar

Safe

Slippers

Private bathroom

Bathtub or shower

Bidet

Housekeeping - daily

See All

OPTION 1

Partial Refundable

₹13,678

₹17,032

20% OFF

+ ₹1,227 taxes / night

Update Price

Earn 149 Reward Points

Flat ₹2,129.38 off included with coupon INTSTAY

Amenities

Location

Via dellAcqua, Florence, Tuscany, 50122

View on Maps

Ratings & Reviews

4.7/5

63 Ratings

Sharon Jones

1/5

17 Jun, 2023

The reviews and photos all look good but we had a standard room for three nights June 2023 and this was the worst experience ever. Air conditioner did not work so room was muggy. Back room looked like a greenhouse had a musty smell and. Window open in the ceiling so mosquitoes ate us alive and they loved the hot room. Also shower would either turn off or turn cold. I would never stay here again. Just beware as it is not refundable and you may find yourself stuck there and miserable. No on-site manager and when reached out to them they were no help said repairman would be there after we left! No offer of reimbursement either. I would never stay here again. Our friends stayed in a different room and no air conditioning there either. Ugh!

Scott Stalcup

5/5

15 Apr, 2023

This is the second time that we stayed at this location. Aqa Palace is located directly behind the Bargello Museum and only a short walk to Piazza Delia Signoria, Ponte Vecchico and Santa Maria del Fiore. The first time we stayed we book an apartment (room #1). The apartment was very spacious with a full kitchen. We went to the central market and got some cheese and meats for some great Italian snacks. This would be perfect for a small family. The second time at this location we stayed in room number 5. This room is one of the most unique room that we have stayed in during our trips to Florence. We got lucky and were able to book this room for the last 5 days of our visit. This room is not for everyone. It is located on the roof of Aqa Palace with a private roof deck. There is an elevator that takes you to the fourth floor. There are three rooms on this level that share a common sitting area. The entry door to the room 5 is on this level along with the bathroom and shower. There is a stair up to the living area of this room. The room has a bed area, sitting area and an outdoor deck with unbelievable views of Palazzo Vecchio. We had cheese, meat and wine several nights while we watched the sunset. If you have trouble with stairs this room is not going to be something you would want to book. Otherwise, this room is so unique that if you can get reservations for this room I suggest that you book it. The level of service was over the top great! Kristen (sp) was so helpful with making our stay outstanding we cannot thank her enough.

Hanli van A

5/5

27 Aug, 2022

My husband and I stayed at Aqa Palace for four nights and we can't recommend it highly enough. Every member of staff that we interacted with was so accommodating and kind. Our room was incredibly clean and comfortable, and the location is perfect for exploring Florence. We would stay here again without hesitation.

Joyful Journeys

5/5

18 May, 2021

What a great location to enjoy a few relaxing days in Florence in the middle of the old town. Everything is very well-kept and stylishly furnished and very clean. The staff are very friendly and helpful. The stay in apartment no. 1 is unforgettable. The rooms are spacious and the high ceilings are very impressive. In the kitchen everything is available in good quality. The bathroom and shower were very clean and large, considering how cramped apartments in historical buildings can be. An excellent valet parking service is available.

Sharon Jones

1/5

17 Jun, 2023

Scott Stalcup

5/5

15 Apr, 2023

Hanli van A

5/5

27 Aug, 2022

Joyful Journeys

5/5

18 May, 2021

seyed mostafa ziaee

5/5

7 Nov, 2022

Great location. Nice, very beautiful, and clean rooms. I haven’t been to a double room bigger than this. The staff were nice. They made a minor mistake with the cleaning and they apologized many time and offered us a late checkout free of charge. Definitely earned their score

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.