Aquamarina Suites

3.6/5(100 Reviews) rating

2 Star Hotel locationPin

Playa del Carmen, Quintana Roo

1/86

About hotel

Aquamarina Suites is a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm. Located in the heart of Playa del Carmen, just a 3-minute walk from Quinta Avenida and 6 minutes from Mamitas Beach, this aparthotel offers 12 individually decorated guestrooms with kitchenettes, flat-screen TVs, and complimentary Wi-Fi. The elegant architecture, lavish furnishings, and art collections create an inviting atmosphere that sets Aquamarina Suites apart as an ideal destination. Guests can enjoy convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. The multilingual staff, luggage storage, and laundry facilities ensure a seamless stay for every guest. Continental breakfasts are available daily for a fee, adding to the exceptional experience. The hotel's prime location provides easy access to iconic landmarks and hidden gems, enhancing the guest experience. Whether seeking relaxation or a productive stay, Aquamarina Suites caters to both leisure and business travelers with its state-of-the-art spa and wellness center, exquisite dining options, and personalized service. Book Aquamarina Suites online now to indulge in a truly unforgettable stay in Playa del Carmen. Address: Calle 48 entre Av. 5ta y Av. 10, QROO77710, Mexico..

Highlights

• Well Situated in Playa del Carmen, just a short walk from Quinta Avenida and Mamitas Beach • Individually decorated guestrooms with kitchenettes for a homely stay experience • 32-inch flat-screen TVs with cable programming and complimentary Wi-Fi for entertainment and connectivity • Amenities include safes, minibars, and daily housekeeping for added convenience • Nearby attractions such as Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church • Close proximity to Cozumel Intl. Airport (36.9 km) and Cancun Intl. Airport (54.9 km) for easy travel access • Complimentary wireless Internet access, a common area TV, and tour/ticket assistance for guest convenience • Multilingual staff, luggage storage, and laundry facilities for business travelers • Continental breakfast available daily for a fee from 8:00 AM to 10:00 AM • Unique selling points include luxurious suites with city views, a state-of-the-art spa, outdoor pool, and 24-hour fitness center • Dining options range from an elegant rooftop restaurant to a cozy cafe with local delicacies • Exclusive spa services, personalized concierge assistance, and sustainable practices set the property apart from others in the area.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Multilingual Staff

Designated Smoking Areas

Breakfast available

Show all Amenities

General Amenities

Multilingual Staff

Designated Smoking Areas

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Children not allowed.

Contactless check-in is available.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

The front desk is open daily from 8 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Children not allowed.

Contactless check-in is available.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Luis Donaldo Colosio, Playa del Carmen, Quintana Roo, 77710

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Ratings & Reviews

3.6/5

100 Ratings

Liliana B.G.

1/5

31 Jan, 2019

This hotel sucks. The photos are very deceptive. The springs from the bed were basically sticking out. The room was smelling horribly. We reserved a king-sized bed and got a small one, we requested a change. Not possible. Requested a refund. Not possible. The money we had been asked to pay cash, up-front, was lost. Nasty place. Nasty staff.

Thomas Doan

5/5

22 Jul, 2020

This is a great little boutique hotel, 12 rooms, close to the Beach and restaurants. Owner/Manager was awesome and accommodating since we booked all rooms for a Birthday celebration. Rooms are inexpensive compared to what your getting. This was our 2nd stay and we will be back again.

Laci Major

3/5

1 Jan, 2019

This is not a hotel, these are apartments! Hard to find: the name - Aquamarina Suites - is not available outside, only inside?! Pros: - good location: close to the beach and 5th Avenue - free access to Martina Beach. - good wifi - every day house keeping, clean room Cons: - breakfast: you can choose from a menu (only 3 options). Getting boring after 2 days. I would not shell out money for breakfast - rooms are not well maintained: old mirror in the bathroom. Water leakage from the refrigerator. - I had to pay fro my stay in cash, credit card was not an option - There is only one ceiling light. No light on nightstand.

Chio Hinojosa

1/5

4 Apr, 2018

There Was a roach on the bed. We tried to contact someone to let them know about the issue and nobody answered. We moved to another hotel and then they didn't gave us a refund and they also cancelled the reservation we had for the next day But they kept our credit card details. They pretend they don't speak English. They lie about the contact number. Not recommend at all. The picture it's just in the reception since we didn't take the picture of the cockroach on the room.

Liliana B.G.

1/5

31 Jan, 2019

Thomas Doan

5/5

22 Jul, 2020

Laci Major

3/5

1 Jan, 2019

Chio Hinojosa

1/5

4 Apr, 2018

Wesley Gordon

1/5

31 Jan, 2019

Horrible and awful. Left after an hour. They were glad to take my money tho. Beds were awful. No blankets. Rusty sink. Do not book this place. Horible and mala. Las camas son sucio.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.