Arbour Hotel And Residence Pattaya

4.8/5(5.15K Reviews) rating

5 Star Hotel locationPin

Pattaya, Chonburi

Arbour Hotel And Residence Pattaya facade

211

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About hotel

Welcome to the Arbour Hotel and Residence, an exquisite 5-star sanctuary nestled in the heart of Pattaya. Immerse yourself in the captivating ambiance of this centrally located gem, where convenience and accessibility to key attractions await. Prepare to be enchanted by the 224 individually adorned guestrooms, each a masterpiece in its own right. Discover the allure of fireplaces and Smart televisions, creating a cozy and technologically advanced retreat. Step onto your private balcony and indulge in the breathtaking views, while the convenience of kitchenettes, complete with microwaves, adds a touch of familiarity to your stay. Stay connected with complimentary wireless Internet access and indulge in a wide range of digital programming for your entertainment pleasure. Embark on a journey of exploration as you venture into the nearby attractions. Big C Extra and Soi Buakhao beckon, offering a plethora of shopping and dining experiences. Immerse yourself in the vibrant atmosphere of the Tree Town Night Market, where tantalizing aromas and vibrant colors awaken your senses. For a day of exhilarating fun, visit the Pattaya Water Park and partake in a variety of thrilling activities. Pattaya Beach and Pattaya Beach Road are also within easy reach, inviting you to bask in the sun and revel in the beauty of the coastline. Indulge in the ultimate pampering experience at the hotel's exquisite spa. Surrender to the skilled hands of expert therapists as they whisk you away on a journey of relaxation and rejuvenation. From soothing massages to invigorating body treatments and revitalizing facials, every moment spent here is a moment of pure bliss. Take a refreshing dip in the outdoor pool, unwind in the spa tub, or cleanse your body in the sauna. Throughout your stay, stay connected with complimentary wireless Internet access, ensuring you are always in touch with the world. The attentive concierge services and convenient gift shops/newsstands further enhance the ease and comfort of your stay. For the discerning business traveler, the hotel offers a well-equipped computer station and a 24-hour front desk, ensuring your every need is catered to. Dry cleaning/laundry services are also available, allowing you to focus on what truly matters. Rest easy knowing that free valet parking is provided, ensuring your convenience and peace of mind. Satisfy your culinary desires at Fundamental, one of the hotel's two exceptional restaurants. Delight in a delectable array of dishes expertly crafted by talented chefs, showcasing the finest flavors from around the world. For those seeking a quick bite or a caffeine fix, the coffee shops/cafes offer a tempting selection of snacks and beverages. Unwind with your favorite drink at the bar/lounge or the poolside bar, where the ambiance is as refreshing as the libations. Begin your day with a sumptuous buffet breakfast, available daily from 6:00 AM to 10:00 AM, ensuring you start your day on a delicious note. Experience the epitome of luxury, convenience, and a range of exceptional amenities at the Arbour Hotel and Residence. Book Arbour Hotel and Residence room prices online today and embark on a journey of unparalleled indulgence in the vibrant city of Pattaya. Located at 99/10 M.9 Pattaya 3rd Rd, Nongprue, Banglamung, Chonburi20150, Thailand, reaching us has never been easier.

Highlights

• Centrally located in Pattaya, just a 4-minute drive from Pattaya Beach • Individually decorated guestrooms with fireplaces and Smart televisions • Kitchenettes with microwaves in every room • Complimentary wireless Internet access and digital programming • Nearby attractions include Big C Extra, Soi Buakhao, and Pattaya Water Park • Spa with massages, body treatments, and facials • Outdoor pool, spa tub, and sauna for recreational opportunities • Free valet parking and concierge services • Two restaurants, two coffee shops/cafes, and a bar/lounge • Buffet breakfasts available daily for a fee

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

224

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Shops and commercial services

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Concierge desk

Sauna

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Shops and commercial services

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Concierge desk

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a smoke detector, and window guards.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safety and Health Administration - SHA Plus (Thailand).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

Property does not require health documentation at check-in.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a smoke detector, and window guards.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safety and Health Administration - SHA Plus (Thailand).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

Property does not require health documentation at check-in.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹5,621

₹9,274

39% OFF

+ ₹1,109 taxes / night

Earn 67 Reward Points

Flat ₹961.50 off included with coupon INTSTAY

Select Rooms

Deluxe Double Room, Ocean View

377 sq.ft (35.02 sq.mt)

Electric kettle

Safe

Smoking policy – non-smoking available

Ironing facilities

Soundproof

Minibar

Free toiletries

Room Service

Laundry

Air conditioning

Private bath or shower

Housekeeping - daily

Adapter

Blackout Curtains

Washing machine

Kitchenette

Coffee machine

Microwave

Body soap

Toilet paper

Shampoo

Slippers

Private bathroom

Hairdryer

Wheelchair

See All

OPTION 1

Refundable

₹5,621

₹9,274

39% OFF

+ ₹1,109 taxes / night

Update Price

Earn 67 Reward Points

Flat ₹961.50 off included with coupon INTSTAY

Amenities

Location

Muang Pattaya, Pattaya, Chonburi, 20150

View on Maps

Ratings & Reviews

4.8/5

5.15K Ratings

golf Chanal

5/5

7 Jan, 2024

I recently stayed at this quaint hotel, a bit far from the beach, but it offers a homely vibe. The rooms resemble cozy cocoons, equipped with all the essentials like a washing machine, microwave, electric stove, and a refrigerator. The elevated view of the sky is breathtaking, though the pool is a bit small. What stood out to me was the impeccable service provided by the hotel staff. From the entrance to the dining area, the welcoming staff, especially Miss Numwan, ensured a delightful experience. Her attentive and caring service truly made a difference. Overall, despite its modest size and distance from the sea, the hotel's outstanding service and thoughtful staff make it a worthwhile stay.

Prajakta Sanap

5/5

23 Jan, 2024

We stayed here for 2 days. Hotel is extremely beautiful and have a very good ambiance. As we are vegans so they provided breakfast as per our requirement. Staff is really very nice specially Hmew. She is really caring. Overall hotel is good. Deserve more 5 star. Recommended

Shimon Cohen

1/5

19 Jan, 2024

Worst experience in my whole stay in Thailand and it’s my 4th time in here. We 4 four people who got food poisoning after eating the same day at the restaurant. When coming a day after to report it at the reception, the hotel manager and its workers didn’t care about our experience and only cared about medical approve for us being with bad stomach. We checked out a day earlier due to our terrible experience. The staff was very aggressive when facing this situation and didn’t even apologize nor compensate our bad experience. Moreover, the pool was full of chlorine , for sure above the allowed amount and the windows that surround the poll are really dirty , not exposing any real view. This hotel obviously has high rating than it should be for one exact reason. If you eat at the restaurant , even before finishing your meal, the waitresses literally harass you to give them a good review and state their names. In conclusion, do yourself a favor, find a nice hotel near the beach, the prices aren’t that different.

Harry

5/5

17 Dec, 2023

Overall fantastic 3 days stay. Excellent management: Minor issues were dealt with swiftly and to my satisfaction. Both Premium Doubles and Deluxe Doubles are great value for money. While both room types are almost equally attractive and benefit from careful housekeeping, the Deluxe rooms offer more quiet with little to no traffic noise. Their Iced Latte beats a well known international brand by lengths and can be ordered for breakfast. Restaurant staff is kind, attentive and efficient. The SPA is well presented with excellent therapists. However sadly I experienced a lack of complete privacy whilst 2 hours into a treatment which is detrimental to the otherwise outstanding experience. Ask for treatments to be carried out in other therapy rooms than the one immediately adjacent to the SPAs reception area.

jimes chim

5/5

25 Jan, 2024

25/01/2024 I have used the hotels of your group twice before. I stayed at Arden Hotel and Residence for five nights in November last year. I felt good this time because we mainly came to play golf. The washing machine in the hotel is very useful to us. We are satisfied with the facilities. We are satisfied with the cleanliness. We are satisfied with the staff. We are satisfied with the location. We are satisfied with the restaurant. However, I feel that there is still room for improvement in the food. Overall, I am satisfied🤝😁🤝😁

golf Chanal

5/5

7 Jan, 2024

Prajakta Sanap

5/5

23 Jan, 2024

Shimon Cohen

1/5

19 Jan, 2024

Harry

5/5

17 Dec, 2023

jimes chim

5/5

25 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.