Ariva Center Hotel

2.6/5(83 Reviews) rating

3 Star Hotel

220

1/220

About hotel

Location: A stay at Ariva Center Hotel places you in the heart of Baku, within a 10-minute walk of Nizami Street and Baku City Circuit. This hotel is 1.2 mi (1.9 km) from Baku Entertainment Centre and 1.3 mi (2.1 km) from War Trophies Park.Rooms: Make yourself at home in one of the 63 guestrooms. Complimentary wireless Internet access is available to keep you connected.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Nizami Street - 0.6 km / 0.4 mi
Baku City Circuit - 0.7 km / 0.4 mi
Port Baku Mall - 1.1 km / 0.7 mi
Baku Entertainment Centre - 1.1 km / 0.7 mi
War Trophies Park - 1.3 km / 0.8 mi
Azure Shopping Center - 1.4 km / 0.9 mi
28 Mall - 1.7 km / 1 mi
Dənizkənarı Milli Park - 1.7 km / 1.1 mi
Government House - 1.9 km / 1.2 mi
Haydar Aliyev Cultural Center - 2.1 km / 1.3 mi
Azerbaijan State Academic Opera and Ballet Theatre - 2.2 km / 1.4 mi
Heydar Aliyev Palace - 2.3 km / 1.4 mi
Park Bulvar Mall - 2.3 km / 1.4 mi
Baku Congress Centre - 2.6 km / 1.6 mi
Fountain Square - 3.1 km / 1.9 mi

The nearest major airport is Baku (GYD-Heydar Aliyev Intl.) - 23.9 km / 14.8 mi

Amenities: Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and shopping on site.Business Amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Dining: Grab a bite from the grocery/convenience store serving guests of Ariva Center Hotel. Continental breakfasts are available daily from 8:30 AM to 10:00 AM for a fee.

Quick Facts

Check-In

2:00 PM

Check-Out

11:30 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Bell staff/porter

Concierge desk

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Bell staff/porter

Concierge desk

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 0.65 per person, per night.

We have included all charges provided to us by the property..

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 0.65 per person, per night.

We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Hesen Selmani 1, Baku, 1003

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Ratings & Reviews

2.6/5

83 Ratings

Gulerana Abdul mannan

4/5

15 Dec, 2023

This hotel is amazing in reference to money location, if you want to spend the day travelling. The location is great and you can walk to the famous places in Baku there is a small area to buy water or other drinks The bedding and sofas is a bit dirty and torn but it is fine if you want to sleep only. The service was excellent and the reception guy Murad easily changed the room for us and if you advise them to clean the room and replace the towels they will. Outside of the hotel there are restaurants to go that sells the national food and there is a nice lady that has a small shop for breakfasts left side of the hotel in a 1 story home So overall it was good.

Jalal Zeynalov

1/5

12 Nov, 2023

Extremely Disappointing Hotel Experience - Beware of Inaccurate Booking Reviews Rating: ⭐️ I recently had the misfortune of staying at this hotel, and it was undoubtedly the worst experience I've ever had. Here's a breakdown of the issues I encountered during my stay: 1. **Check-In Debacle:** Despite confirming in advance, there was no room available upon my arrival. After being told to return at 12:00, the room was still unavailable even by 14:00. 2. **Failed Airport Transfer:** The promised free airport transfer service was a complete letdown. The driver confirmed but never showed up. No apology or refund was offered for the inconvenience. 3. **Room Nightmares:** The room was terrible - no clean towels, and a pervasive smell of smoke and dirt. A midday nap was interrupted by aggressive knocking, showcasing a lack of organization. 4. **Privacy Invasion:** Five different people took photos of my ID and booking without consent, and the invasion of privacy was further exemplified by uninvited entries into the room. 5. **Unhygienic Conditions:** Smoke-filled rooms with a visibly dirty bathroom and mattress - cleanliness was nowhere to be found. 6. **Noise Disturbances:** Late-night disturbances were a constant, displaying a blatant disregard for the peace and comfort of guests. 7. **Smoking Policy Violation:** The hotel's café on the first floor allowed indoor hookah use, a clear violation of indoor smoking policies. In addition, it's important to note that the reviews on booking platforms may not accurately reflect the real experiences of guests. I encourage potential visitors to check out Google reviews for a more honest representation of the hotel's quality and service. In summary, I can only give this hotel one star, and that's solely because of the pleasant demeanor of the cleaning staff. I hope this feedback, along with accurate Google reviews, prompts improvements for future guests.

huzaima zaitoon

1/5

4 Jan, 2024

Worst hotel i ever stayed in. Dirty rooms , poor service and uncomfortable beds. We shouldn't call it a bed though, it was cardboard. The rooms very super smelly and no one even bothered to clean it. We stayed 6 nights and no one came to clean it even once. Don't go on their positive reviews. While we were checking out they took my phone to check the booking and gave 5 stars to themselves. Extremely disappointed

Adam Jones

2/5

14 Nov, 2023

Unfortunately not a great stay. First of all, I wasn't even provided a blanket, I had to ask specifically for one (what hotel doesn't have blankets?) Second, I paid with a 50, and it took them more than 24 hours to give me my cash change - I needed my change as that was the money I was using in the country. Third, the wifi in the room didn't work. I work remote - I need wifi. I will say they did give me a free upgrade so that I could have wifi, but the new room smelled like smoke and had hair all over the linens (and again, no blanket)

Kirk Goddard

1/5

23 Sep, 2023

Worst hotel experience I’ve ever had. I left 5 hours after arriving and the guy was just blasé, didn’t offer any apology or refund. Here’s the story, (I’ll try to keep it short): It started off decent - I had been traveling for 30+ hours, and arrived at like 10am and asked for an early check in and then the guy charged me an extra fee of one day (he said it was half of a day, but he lied). He brings me to my room but they don’t have a key so says he’ll be right back. I waited 20 minutes and then go back to reception and he’s just talking and laughing with a coworker. He gets a key and the other brings me up to my room. When he tries it, it doesn’t work and says he’ll be back. I wait 10 minutes then have to go back downstairs and he seems like he forgot about the whole situation. Eventually they gave me another room which was awful and the room didn’t even have any blankets (only sheets), and no towels for the shower. Then I decide to sleep for a bit since I’d been traveling so long and at noon I was woken up to someone aggressively knocking at the door. He didn’t speak English and just told me I need to go to reception. When I went to the reception he told me that it’s time for me to check out and then said, “oh, sorry my mistake” — complete disorganization! There were other awful things that happened just in the couple hours I was there (not to mention the overwhelming smoke smell), but that’s the major gist DO NOT STAY HERE FOR THE F1 EVENT

Gulerana Abdul mannan

4/5

15 Dec, 2023

Jalal Zeynalov

1/5

12 Nov, 2023

huzaima zaitoon

1/5

4 Jan, 2024

Adam Jones

2/5

14 Nov, 2023

Kirk Goddard

1/5

23 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.