Arizona Comfort Hotel & Spa Nairobi

4/5(4 Reviews) rating

3 Star Hotel

Arizona Comfort Hotel & Spa Nairobi meeting_room

1/40

About hotel

Arizona Comfort Hotel & Spa Nairobi is a luxurious retreat in the heart of Nairobi, Kenya, offering discerning travelers a unique blend of modern sophistication and historic charm. Located on Ambala Rd, Nairobi County, this elegant hotel is centrally positioned, providing easy access to iconic landmarks and hidden gems that enhance the guest experience. With a stay at Arizona Comfort Hotel & Spa Nairobi, guests will be within a 15-minute drive of Nairobi National Park and National Archives, making it an ideal choice for both leisure and business travelers alike. The nearest airports, Nairobi (WIL-Wilson) and Jomo Kenyatta Intl. Airport (NBO), are conveniently located within a short distance, ensuring a seamless travel experience. The hotel features 33 guestrooms, each exquisitely designed with lavish furnishings and modern amenities to ensure a comfortable stay. Guests can enjoy flat-screen televisions, complimentary wireless Internet access, and private bathrooms with rainfall showerheads. The hotel also offers a full-service spa, where guests can indulge in rejuvenating treatments, as well as concierge services and a hair salon for added convenience. Business travelers will appreciate the 24-hour business center, dry cleaning/laundry services, and 3 meeting rooms available for events. Dining options at Arizona Comfort Hotel & Spa Nairobi include 2 restaurants serving a variety of local flavors and international cuisine, as well as a bar/lounge for evening drinks. A complimentary continental breakfast is served daily, and guests can mingle at the daily complimentary reception. Guest testimonials rave about the exceptional hospitality and personalized service at Arizona Comfort Hotel & Spa Nairobi, highlighting memorable moments that leave a lasting impression. Whether seeking relaxation or productivity, this hotel caters to every guest's needs with its range of accommodations, world-class amenities, and prime location. Book Arizona Comfort Hotel & Spa Nairobi online now to experience the epitome of luxury and comfort in Nairobi..

Highlights

• Centrally located in Nairobi, within a 15-minute drive of Nairobi National Park and National Archives • Close proximity to key attractions such as National Archives, Tom Mboya Statue, and City Hall • Guestrooms feature flat-screen TVs, complimentary Wi-Fi, and rainfall showerheads in private bathrooms • Amenities include a full-service spa, concierge services, and a hair salon • Business amenities include a 24-hour business center and 3 meeting rooms for events • Complimentary continental breakfast served daily from 6:00 AM to 11:00 AM • Nearest airports: Nairobi (WIL-Wilson) - 6.5 km, Jomo Kenyatta Intl. Airport (NBO) - 18.3 km • Two on-site restaurants, bar/lounge, and daily complimentary reception • Shuttle service from the airport available 24 hours for a surcharge • Free valet parking provided onsite for guests' convenience

Quick Facts

Check-In

11:00 AM

Check-Out

5:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Snack bar

Vending machines

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Coffee/tea

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Snack bar

Vending machines

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Food & Beverages

Coffee/tea

Services

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Essential workers only - NO.

No elevators.

Special check-in instructions

Children may not be eligible for complimentary breakfast.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Essential workers only - NO.

No elevators.

Special check-in instructions

Children may not be eligible for complimentary breakfast.

Pet Policy

Pets not allowed.

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Amenities

Location

Ambala Road, Nairobi

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Ratings & Reviews

4/5

4 Ratings

LT LYRICS

5/5

17 Apr, 2023

Nice

Lindah Mukhwana

3/5

29 Jul, 2023

Alphonse Mutua

5/5

9 Sep, 2023

LT LYRICS

5/5

17 Apr, 2023

Nice

Lindah Mukhwana

3/5

29 Jul, 2023

Alphonse Mutua

5/5

9 Sep, 2023

gideon okusi

3/5

5 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.