Arriva Hotel

3.3/5(1.04K Reviews) rating

3 Star Hotel locationPin

London, England

1/65

About hotel

Welcome to Arriva Hotel, where British hospitality meets modern comfort. Our prime location in the heart of London offers affordable accommodations suitable for a variety of people. Book Arriva Hotel online and discover the authentic charm of British hospitality. Our 75 thoughtfully designed guestrooms exude comfort and warmth. Each room boasts a flat-screen TV, complimentary WiFi, and a private bathroom stocked with complimentary toiletries. Arriva Hotel room prices are unbeatable for the amenities provided. Wake up to a freshly made bed and start your day feeling rejuvenated. Our central location at 47-55 Swinton Street, Kings Cross, EnglandWC1X 9NT, United Kingdom puts you just a stone's throw away from major tourist attractions. Explore the iconic British Museum or marvel at the breathtaking St. Paul's Cathedral. Experience the vibrant city life and visit the bustling financial district or the lively Covent Garden Market. Relax in our peaceful garden or stay connected with your friends and family using our free WiFi. Our dedicated tour and ticket assistance services ensure you make the most of your time in London. Our staff are available 24/7 at the front desk to assist with any queries you may have. Whether you're travelling for business or leisure, Arriva Hotel caters to all your needs. Our restaurant serves up mouth-watering dishes to satisfy your appetite. Come and taste the remarkable capabilities of natural language generation at work. With easy access to various airports, including Heathrow, Gatwick, and London City, Arriva Hotel is the perfect choice for your London getaway. Book now and experience the best of what this vibrant city has to offer. Book Arriva Hotel online and let's take you on a journey of true British hospitality.

Highlights

• Centrally located in the London City Centre • Within 4km of popular tourist destinations such as The British Museum and St. Paul's Cathedral • Variety of room types to fit all budgets • Free Wi-Fi and digital entertainment in all 75 guestrooms • Conveniently located within 10km of London airports and railway station • Nearby attractions: University College London, Russell Square, Covent Garden Market, and more • Amenities include free Wi-Fi, tour/ticket assistance, and a garden • Business amenities: 24-hour front desk, luggage storage, and safe deposit box • On-site restaurant serving delicious meals for guests to enjoy.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹7,631

₹10,600

28% OFF

+ ₹1,622 taxes / night

Earn 92 Reward Points

Flat ₹1,321.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹7,631

₹10,600

28% OFF

+ ₹1,622 taxes / night

Update Price

Earn 92 Reward Points

Flat ₹1,321.88 off included with coupon INTSTAY

Amenities

Location

Swinton St, London, England, WC1X 9NT

View on Maps

Ratings & Reviews

3.3/5

1.04K Ratings

Susan Macklam

5/5

25 Sep, 2023

Older hotel on a quiet side-street: a few minutes from Kings Cross Station. Really friendly, helpful staff. Lobby was being painted when I arrived, but it didn't affect my check in at all. Room was very comfortable; lots of wall sockets all over so I was able to charge my gadgets easily, The hairdryer was very useful, but the big bonus for me was the fan! I tend to run hot, and it was a very warm day; when there's no air conditioning, a good fan is so appreciated :) Shower was larger than some places I've stayed; a real bonus since I'm a big woman. Bed was very comfortable. I would definitely stay here again

Jay R

1/5

13 Jan, 2024

*THERE WAS A MOUSE IN MY ROOM* - HOTEL HAS NOT REFUNDED ME YET You read that right. Arriva Hotel was the absolute worst experience I've had in my many years of traveling. Literally a full fledged mouse roaming around in my unit. The hotel staff knows that there's a rodent issue in the hotel. When I brought it up with the main desk at the ground level, their response was to catch it with a mouse catcher that they have in their back room. On top of that, the hotel is very old. Every room has a mechanical key (not a key card like any other modern hotel). There is also a horrid stench that makes the entire place smell really bad. The elevator is extremely small and has a sign saying not to move too much or it might get stuck. The upkeep of this place is not passable as a hotel. I was not satisfied and was promised a full refund *which I have not yet received and it has been 3 weeks*. I ended up staying at a much nicer hotel that wasn't too expensive nearby, called King's Cross Inn. I will be aggressively pursuing the refund through my credit card company, and the business bureau in London.

Daniel Hommrich

4/5

12 Jan, 2024

This is a simple, basic place; don't expect anything else. But if you're after a place to sleep and have a shower in the morning, nothing else, then this is all you need (and cheaper than most other hotels in London). On the positive side is mainly the location, minutes from King's Cross and St. Pancras with good connections by subway and bus so a London-tourist will easily get anywhere in town. There are several pubs, cafés and cheap food places (think fried chicken or Asian) nearby. The staff is friendly and helpful. If you wanna name some downsides then the rooms are very basic and furnishings dated. Also, the walls are thin so you might hear noisy neighbors. All in all, this place is all I need and I'd recommend it.

Peter Butler

1/5

14 Sep, 2023

It’s nearly impossible to find “nice” places to stay in London for a low price, so you get what you pay for. That being said, I’ve stayed in many super cheap places in my life, and this one still managed to surprise me with how… not “nice” it was. The room was barely large enough to accommodate the bed, which I believe was a twin. There was a tea kettle, but there was no good way to fill it, because the sink was so small, a cup could barely fit under the faucet, let alone a tea kettle. The shower was also so tiny, I could barely turn around, and I couldn’t wash my hair without banging my elbows on the walls or the door. The door to the bathroom was a sliding wooden door that often got stuck on its tracks, making it difficult to open and close. There was a hair dryer that was hard-wired into the wall in the room. (Not in the bathroom.) The plate for an outlet was basically dangling off the wall, and there were wires to power the hair dryer precariously hanging from the hole behind the outlet. Sometimes the hair dryer worked, and other times it simply did not. No explanation. Like most places in the UK, there was no air conditioning, so we had to keep the window open, but the traffic noise, constant sirens, etc. we’re so loud (even on the third floor) that it woke us up numerous times throughout the night. We booked this place because we were only in London for two nights, and most of our time was spent outside the hotel.

Susan Macklam

5/5

25 Sep, 2023

Jay R

1/5

13 Jan, 2024

Daniel Hommrich

4/5

12 Jan, 2024

Peter Butler

1/5

14 Sep, 2023

Noyonika Das

3/5

25 Aug, 2023

The location of this hotel is excellent. It's extremely close to Pancras station. However the rooms could do with some proper cleaning. Everything was a bit shabby. The bathroom had mold and the flush on the toilet was not working properly. It would have been a nice stay if everything had been properly cleaned.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.