Ascott Jakarta

4.6/5(5.33K Reviews) rating

4 Star Hotel locationPin

Jakarta, West Java

1/69

About hotel

Immerse yourself in the vibrant pulse of Jakarta as you embark on an extraordinary journey at our conveniently situated 4-star aparthotel. Located right in the heart of the city, just a stone's throw away from the iconic Grand Indonesia and a mere 3-minute stroll from the bustling Thamrin City Shopping Mall, our hotel offers unparalleled convenience and accessibility to the city's top attractions. Step into our generously proportioned and meticulously designed rooms, where every aspect has been thoughtfully curated to ensure your utmost comfort. With fully equipped kitchens featuring state-of-the-art appliances like refrigerators and microwaves, you'll have the freedom to indulge in culinary creations or simply enjoy a late-night snack. Sink into the embrace of your plush pillowtop bed, adorned with premium bedding, and let the stresses of the day melt away. Stay entertained with the latest blockbuster on the 42-inch LED television and stay connected with complimentary wireless Internet access. Venture beyond the confines of our hotel and uncover a world of marvels right at your fingertips. Plaza Indonesia, Bundaran HI, and the Golden Triangle beckon, all within a short distance from our abode. Immerse yourself in the vibrant local culture with a visit to the bustling Tanah Abang Market and the charming Jalan Surabaya Flea Market. Delve into the rich history of Indonesia at the esteemed National Museum and marvel at the grandeur of the National Monument. After a day of exploration, unwind and rejuvenate at our inviting outdoor pool, or maintain your fitness regime at our well-equipped fitness center and outdoor tennis court. Stay connected with complimentary wireless Internet access, and let our dedicated concierge team assist you in making the most of your stay. Indulge in a spot of retail therapy at our on-site shopping options. For the discerning business traveler, we offer a range of amenities to cater to your needs. Stay informed with complimentary newspapers, take advantage of our dry cleaning/laundry services, and rest easy knowing our 24-hour front desk is at your service. Should you require transportation, our roundtrip airport shuttle is available for a surcharge, with Soekarno-Hatta Intl. Airport just 30.8 km away. Embark on a culinary adventure at our renowned restaurant, Serumpun, where international cuisine takes center stage. Alternatively, savor the convenience of room service, bringing delectable dishes straight to your doorstep. Start your day on a delicious note with a continental breakfast, available daily. Discover the perfect fusion of comfort, convenience, and luxury at our centrally located aparthotel in Jakarta. Book your stay with us today and unlock the best that the city has to offer. Experience the affordable Ascott Jakarta room prices and easily book Ascott Jakarta online. Find us at Jalan Kebon Kacang Raya No 2, Jakarta10230, Indonesia for easy access to all the city has to offer.

Highlights

• Centrally located near Grand Indonesia and Thamrin City Shopping Mall • 4-star aparthotel with 202 air-conditioned rooms and kitchens • Pillowtop beds with premium bedding • 42-inch LED televisions with cable programming and free Wi-Fi • Close proximity to attractions such as Plaza Indonesia and Bundaran HI • Recreational facilities include outdoor pool, tennis court, and fitness center • Business amenities include complimentary newspapers, dry cleaning, and 24-hour front desk • On-site restaurant specializing in international cuisine and room service available • 30.8 km from Soekarno-Hatta Intl. Airport and 14.7 km from Halim Perdanakusuma Intl. Airport • Free self parking and roundtrip airport shuttle for a surcharge

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

202

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

On-Site parking

Designated Smoking Areas

Concierge desk

Children's Pool

Tennis court

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

On-Site parking

Designated Smoking Areas

Concierge desk

Activities

Children's Pool

Tennis court

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards, debit cards, and cash.

This property uses solar energy, plus eco-friendly cleaning products.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Property uses a professional cleaning service.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Contactless check-in is available.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Maximum number of pets per room 1.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards, debit cards, and cash.

This property uses solar energy, plus eco-friendly cleaning products.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Property uses a professional cleaning service.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Contactless check-in is available.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals not allowed.

Maximum number of pets per room 1.

Pets allowed.

₹7,492

₹9,601

22% OFF

+ ₹1,944 taxes / night

Earn 94 Reward Points

Flat ₹1,347.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹7,492

₹9,601

22% OFF

+ ₹1,944 taxes / night

Update Price

Earn 94 Reward Points

Flat ₹1,347.88 off included with coupon INTSTAY

Amenities

Location

Kb Melati, Jakarta, West Java, 10230

View on Maps

Ratings & Reviews

4.6/5

5.33K Ratings

Rais B

5/5

15 Nov, 2023

This hotel has become my go-to choice when visiting Jakarta. It is located in a central area, and you can walk to Grand Indonesia, one of Jakarta's biggest malls. The rooms are spacious, apartment-like, equipped with a washing machine, a complete set of cooking utensils, an induction stove with a cooker hood, a water dispenser, a two-door refrigerator, a sofa, and even a hot tub in their smallest room. Although the hotel somewhat looks old, especially the exterior, it appears well-maintained. I love the smell of the aisles as well. I have stayed here on three different occasions and have mixed feelings about their breakfast. My first stay was quite good, but the last two stays were not too bad, just okay. The staff is friendly and very helpful; even the security guys brought me food from the ojek online to my room, which is not common in other hotels. Oh, one more thing! There's a tennis court where you can freely play when you stay in this hotel, even though the surface is quite bumpy, and the fence is too close to the sidelines. I had fun playing here with my friends!

Andrew Ang

4/5

28 Dec, 2023

Great place if you're on business and want convenience. Breakfast definitely need improvement as I usually skip and only had eggs and fruits because rest of stuffs doesn't taste good even though there is variety. The pool is small and only good for dipping and not proper swim. The housekeeping staff - Aldo is exceptionally good. Compared to all my very frequent travel across many hotels that are 4-5 stars Aldo make sure the room is super clean and very attentive to detail. He is very polite and always carry a smile with him even if it's end of day cleaning so many rooms are getting tired. He will make sure the stay is comfortable whenever you walk into the room after his cleaning and makes you feel like home. He will be able to gauge what amenties you need after staying for one or two nights and he will ensure those amenties are in the right place and make sure everything is neat and in accordance to your preference. One of the rare good housekeeping staff of this hotel. Deserve a recognition by the hotel. Lastly this place has a fantastic GM Patrick who took swift action and pay special attention and spend his time to take care of all needs of loyal customer.

Kathryn Berg

5/5

9 Aug, 2023

I had a small accident nearby and on return to the hotel, the staff were fantastic. They thought I should be seen by a doctor. They provided a staff member to go with me. She also waited until after I had the results of the scan. The hotel didn't even let me pay for the taxi to and from the hospital. Two senior staff came to check that I was OK next morning. Amazing service!! Plus, I needed 5 separate rooms. A 3-bedroom apartment + 2-bedroom apartment gave me that for about the same price as a good hotel. I was with students and their reaction walking in was Wow and to take photos to send to their friends. What more can I say.

Rais B

5/5

15 Nov, 2023

Andrew Ang

4/5

28 Dec, 2023

Kathryn Berg

5/5

9 Aug, 2023

Asnira Hassan

4/5

12 Sep, 2023

This place is located right in between Thamrin City and Jakarta Grand Mall. Overall, I am pleasantly pleased. However, the furnishings need to be refurbished. Other than that, I will definitely return in future.

Nikolai Shangin

5/5

6 Oct, 2023

very nice place. pet friendly. staff are good people. clean and stylish breakfast (gran slam) is mid. 100k for 1 slice of bacon, not fully cooked whites eggs, laughable sourdough, cold greacy hashbrowns and ok tomatoes ¯\_(ツ)_/¯ but there is Grand Indonesia mall just across the road with all kind of great food

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.