Ascott Kuala Lumpur

4.4/5(1.42K Reviews) rating

5 Star Hotel locationPin

Kuala Lumpur, Selangor

1/86

About hotel

Experience the epitome of luxury at Ascott Kuala Lumpur, perfectly situated for both business and leisure travelers. Our 4.5-star aparthotel, conveniently located near Suria KLCC Shopping Centre and the famous Petronas Twin Towers, offers 221 exquisitely designed guestrooms, each boasting a unique blend of elegance and comfort. As soon as you step into your personally adorned room, you'll be greeted by a charming fireplace, prompting you to unwind and relax in the plush comfort of our down-filled duvets and exquisite linens. But that's not all - our rooms come equipped with modern kitchenettes, complete with a full-sized fridge, stove, and microwave, providing all the amenities of home. Our privileged location also grants you easy access to KLCC Park, Pavilion Kuala Lumpur, and numerous tourist attractions. And for those who prefer not to walk, our complimentary shuttle service operates within a 5-kilometer radius, allowing you to explore the city without any hassle. After a day of exploring, pamper yourself with a revitalizing massage or facial at our in-house spa, or take a dip in our outdoor pool. Stay active with our fitness center and steam room, or leave it to our dedicated concierge service to cater to your every need. Business travelers will appreciate our well-equipped business center and conference facilities, ensuring a seamless transition between work and leisure. Grab a quick snack from our convenient grocery store or unwind with a drink at our stylish lounge. And for transportation needs, our airport shuttle is available for a nominal fee. Don't miss out on the chance to experience the finest that Kuala Lumpur has to offer. Book now and let us make your stay at Ascott Kuala Lumpur a truly unforgettable one. Indulge in luxury, convenience, and top-notch service, all while enjoying the best room prices in Ascott Kuala Lumpur. Book Ascott Kuala Lumpur Online today! Our hotel address is No. 9 Jalan Pinang, 50450, Malaysia.

Highlights

• Prime location - 4-minute walk from Suria KLCC Shopping Centre and 6 minutes from Petronas Twin Towers • Luxury 4.5-star aparthotel with 221 stylishly decorated guestrooms featuring fireplaces and premium bedding • Fully-equipped kitchenettes in each room for added convenience • Close proximity to popular tourist attractions such as KLCC Park, Pavilion Kuala Lumpur, and KL Tower Mini Zoo • Only 0.1 km from Kuala Lumpur Convention Centre • Relaxation options include an outdoor pool, steam room, and fitness center • Complimentary shuttle service within 5 km radius • Business amenities such as a business center and concierge services • Conveniently located near Kuala Lumpur International Airport (59 km) • Indulge in on-site spa services and grab a drink at the bar/lounge area.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

221

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Accessible parking

Terrace

Concierge desk

Baby Sitting / Child Services

Children's Pool

Hiking

Breakfast available

Airport shuttle service

Transportation

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Accessible parking

Terrace

Concierge desk

Activities

Baby Sitting / Child Services

Children's Pool

Hiking

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards, and cash.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a first aid kit.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MYR 200 per accommodation, per night.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Pool access available from 8:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

A car is not required for transportation to and from this property..

Parking height restrictions apply..

The property is professionally cleaned.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. The listed parking fee does not include in/out privileges. Guests must pay upon each exit of the parking area.

Pet Policy

Only dogs and cats are allowed.

Pets cannot be left unattended.

Pets allowed.

Pet max weight (per pet) in kg is 10.

Maximum number of pets per room 2.

Pet max weight (per pet) in lb is 22.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards, and cash.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a first aid kit.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MYR 200 per accommodation, per night.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Pool access available from 8:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

A car is not required for transportation to and from this property..

Parking height restrictions apply..

The property is professionally cleaned.

Pet Policy

Only dogs and cats are allowed.

Pets cannot be left unattended.

Pets allowed.

Pet max weight (per pet) in kg is 10.

Maximum number of pets per room 2.

Pet max weight (per pet) in lb is 22.

Service animals not allowed.

₹10,633

₹14,721

28% OFF

+ ₹1,137 taxes / night

Earn 117 Reward Points

Flat ₹1,681.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹10,633

₹14,721

28% OFF

+ ₹1,137 taxes / night

Update Price

Earn 117 Reward Points

Flat ₹1,681.38 off included with coupon INTSTAY

Amenities

Location

Jalan Pinang, Kuala Lumpur, Selangor, 50450

View on Maps

Ratings & Reviews

4.4/5

1.42K Ratings

lofti vava

3/5

7 Jan, 2024

The room is great, clean and really comfortable, the breakfast there is a SHOCK!! the worst breakfast I’ve tried in all the hotels iv been, my wife found a bug in one of the vegetables bowls, the Nutella there is fake, i can feel the chocolate powder in my mouth, food are cold and very limited choices, this is really not suitable for a 5 stars Hotel. Even 2 star hotel can do better

Lynn Lynn Oo

5/5

9 Nov, 2023

I had the most exquisite experience at Ascott KL Hotel! The rooms were a true embodiment of luxury, offering comfort and style. The culinary delights at the hotel's restaurant were a gastronomic journey, and I couldn't get enough. Plus, the hotel's proximity to a wealth of exciting nearby activities made my stay even more memorable. I wholeheartedly recommend Ascott KL for an indulgent and enriching experience!

Nicole Tisha Dale Funston

5/5

21 Oct, 2023

Really loved my stay here with my family. The rooms were very neat and spacious, it really felt like home. The view from our suite wasn’t the best, but the location really compensates for it. It’s just a walking distance from the heart of Kuala Lumpur. Staff is friendly too. Definitely recommend.

Jesus Coca

3/5

8 Jul, 2023

I was for 20 nights in a nice apartment here. Location is good and the apartment is very beautiful and well equipped! It should get a 5 stars but there are things to improve: - Cleanliness teams … some are quite good, but other do not clean your apartment properly. Not standard quality. - The restaurant is under remodelling, so they are providing breakfast box… but the quality is so bad that it is just unbelievable they provide it! - Elevators are not enough, and the average time waiting for them is too high - My last comment is about the common areas. Very nice in general and you open the doors with your card. But the doors do not close properly, so there is constantly an uncomfortable beep coming from every single card reader in the common areas. Out of these 4 points, everything very good.

lofti vava

3/5

7 Jan, 2024

Lynn Lynn Oo

5/5

9 Nov, 2023

Nicole Tisha Dale Funston

5/5

21 Oct, 2023

eb 1

4/5

30 Nov, 2023

Room is spacious and great, bathub available, iron table and iron already provided, designated kitchen with utensil and drinkable water is available. Downside only the restaurant for breakfast, spread is too little, seems rundown and i can see the ceiling is caving in at the 2nd floor. But you can always cook or buy takeout!!

Jesus Coca

3/5

8 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.