Ascott Makati

4.5/5(1.75K Reviews) rating

5 Star Hotel

214

1/214

About hotel

Located in the heart of Manila, Glorietta 4, Ayala Centre, our 5-star aparthotel, Ascott Makati, is the perfect choice for business travelers and leisure seekers alike. Our prime location in the bustling metropolis of Makati puts you within reach of all the action and amenities that this vibrant city has to offer. With our spacious guestrooms, designed to cater to your every need, we promise to provide you with the utmost comfort during your stay with us. Each room is exquisitely and uniquely designed, equipped with modern amenities such as LCD televisions, fully-equipped kitchenettes, and complimentary Wi-Fi. Our daily housekeeping service ensures that you can relax and enjoy a hassle-free stay with us. But there's more to Ascott Makati than just luxurious accommodations. Our wide range of recreational activities and facilities, including an outdoor pool and fitness center, will keep you entertained and rejuvenated during your free time. Our business center and limo/town car service cater to all your work-related needs, making it the perfect choice for business travelers. Don't worry about food cravings here at Ascott Makati. Our in-house restaurant, Mesclun Restaurant, serves up delicious international cuisine for lunch and dinner. Looking for a quick bite or refreshing drink? Our coffee shop and bar have got you covered. And for those last-minute souvenir needs, we have gift shops and newsstands on-site. But the real treasure of Ascott Makati is our unbeatable location. With popular tourist spots like Glorietta Mall, SM Makati, and Greenbelt Shopping Mall just a stone's throw away, you can explore the wonders of this bustling city with ease. Plus, our 24-hour airport shuttle service ensures a seamless journey back home. Don't wait any longer - book your stay at Ascott Makati online today and take advantage of our affordable room prices. With our exceptional services and remarkable capabilities, trust us to provide you with the ultimate experience in Manila. We guarantee that your stay with us will be nothing short of extraordinary. Book Ascott Makati online now and experience luxury and convenience at its finest.

Highlights

• Prime location in the Makati Central Business District, perfect for both leisure and business travelers • 5-star aparthotel offering 362 individually decorated guestrooms with kitchenettes • Complimentary Wi-Fi and LCD TVs with cable for entertainment • Within a 4km distance from popular attractions such as Venice Grand Canal Mall and Fort Bonifacio • Close proximity to Glorietta Mall, SM Makati, and Greenbelt Shopping Mall • Airport shuttle service available for guests' convenience (surcharge applies) • Relax and unwind at the outdoor pool and fitness center • Business amenities including a business center and express check-in • On-site dining options at Mesclun Restaurant and a bar/lounge • Continental breakfast available daily (fee applies)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

362

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Shopping mall

Tennis on site

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Shopping mall

Activities

Tennis on site

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a security system.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: PHP 1000 per accommodation.

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Contactless check-out is available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

Pet Policy

Service animals not allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a security system.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: PHP 1000 per accommodation.

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Contactless check-out is available.

Pet Policy

Service animals not allowed.

Pets allowed.

₹11,550

₹14,668

21% OFF

+ ₹2,524 taxes / night

Earn 140 Reward Points

Flat ₹2,010.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹11,550

₹14,668

21% OFF

+ ₹2,524 taxes / night

Update Price

Earn 140 Reward Points

Flat ₹2,010.63 off included with coupon INTSTAY

Amenities

Location

Ayala Center, Makati, 1224

View on Maps

Ratings & Reviews

4.5/5

1.75K Ratings

Geraldine Delos Reyes

3/5

30 Jan, 2024

This is my third time staying in this hotel. The first two were comfortable. Service is good and people are attentive. This time around is a different story, we were provided with a room with faulty bathtub drain ( it was fixed), this happened previously got fixed as well. The drain beside the toilet is rusty, looks very dirty. The grout between tiles are already discoloured. The ?Sealant under the sink is so unappealing. Having checked late, you expect that they will provide you something comfortable but this room is just not the best. The reception said it is their classic room, but id say this is a very old room that they should stop offering until they upgrade it for guests to enjoy. The reception who spoke to me just kept on saying “ uh huh” as a response regardless if you are asking a question which prevents things from deescalating. When asked all she said was “ oh , because Im trying to take note of everything”. Is it hard to respond with context? Honestly posting this so that the room can be upgraded and so others wont feel the same thing about coming here to stay. Too many things have changed since the start of the year, was told that breakfast is no longer included and guests have to specify if they wish to include it or not. Hoping for a better stay next time if we ever come back, location is so convenient but will never compromise comfort. People are generally nice except for the receptionist who is probably tired at 11pm to listen to your complaints. They offered a change room tomorrow, the annoying part is I needed to pack everything again. This is hard most especially when you have a toddler to travel with. Addendum: Vanessa , the guest service manager approached me and rectify the issues raised. Thank you so much and I appreciate the effort.

Rafael Mabale

4/5

18 Jan, 2024

Most of the ascott hotels have similar room setup and quite spacious. I also like their setup when it comes to the supply of drinking water, they don't use water bottles, instead they use water containers which is a plus. The people greet you with a smile and are very polite which is one of the things that I admire in this hotel chain. The cons during our stay here were the food (breakfast) was too salty, when our rooms were being cleaned it was not vaccuumed, and finally although the location was in the heart of manila, the traffic and the access to the parking is a bit inconvenient.

Jesper Hornberg

3/5

21 Oct, 2023

A conference hotel lacking proper conference facilities. A bit small for the purpose, and breakfast is so crowded at times that you are sent to a conference room (occupied by a conference that is starting shortly) to eat. Rooms are spacious but mine (the floor actually) had a fairly strong smell of mould. Gym is decently equipped and spacious and the pool seemed popular.

Geraldine Delos Reyes

3/5

30 Jan, 2024

Rafael Mabale

4/5

18 Jan, 2024

Jesper Hornberg

3/5

21 Oct, 2023

Eric Chan

4/5

15 Dec, 2023

Overall I am satisfied with my stay, the location is good, the staff is friendly. The salon and spa in the hotel are good with reasonable price. I have most of my meal in the hotel restaurant, the food is value for money with over average quality.

Sounak Ghosh

5/5

10 Dec, 2023

Beautiful location and beautiful hotel. Everyone of the hotel staff is very helpful and friendly. The 1bhk rooms are very spacious and comes with a well equipped kitchen to cook your own food if you want. Recommended.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.