Ascott Marunouchi Tokyo

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property uses eco-friendly cleaning products.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Parking height restrictions apply..

The property is professionally cleaned.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. A scheduled power outage will take place on September 29, 2024 from 3:45-6 PM. All facilities that use power, including elevator will not be available, and guests will be asked to leave the property during this time. Due to the outage, this property's restaurant will be closed all day on September 29, 2024, and parking will not be available from 10 PM on September 28 until 6 PM on September 29, 2024. Access to the swimming pool is available by reservation only. Reservations are limited to 1-hour time slots for a maximum of 5 guests (subject to availability).

Pet max weight (per pet) in kg is 8.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

Pets cannot be left unattended.

Only dogs are allowed.

Maximum number of pets per room 1.

Pet max weight (per pet) in lb is 18.

Pets allowed.