Ascott Sudirman Jakarta

4.6/5(2.19K Reviews) rating

4 Star Hotel locationPin

Jakarta, West Java

1/79

About hotel

Ascott Sudirman Jakarta is a luxurious haven for discerning travelers seeking a blend of modern sophistication and historic charm. Located in the heart of Jakarta, this 4-star hotel offers a central location within a 5-minute drive of Grand Indonesia and Golden Triangle, making it an ideal choice for both leisure and business travelers. With 192 air-conditioned rooms featuring LED televisions, complimentary wireless Internet access, and elegant bathrooms with separate bathtubs and showers, guests can expect a comfortable and relaxing stay. The hotel's amenities include a full-service spa, outdoor pool, outdoor tennis court, and steam room, providing ample opportunities for relaxation and rejuvenation. For those looking to stay active, there is also an arcade/game room and a television in a common area. Business travelers will appreciate the hotel's business center, complimentary newspapers in the lobby, and 24-hour front desk, as well as 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge, and free self-parking is available onsite. Dining options include a restaurant, bar/lounge, and room service, with continental breakfasts served daily for a fee. The hotel's prime location offers easy access to a variety of attractions, including Lotte Shopping Avenue, Plaza Semanggi, Ambassador Mall, and Jakarta World Trade Center. The nearest airports, Halim Perdanakusuma Intl. Airport and Soekarno-Hatta Intl. Airport, are conveniently located within a short distance. Guests can explore the local culture and attractions near the hotel, enhancing their overall experience. The hotel's address at Ciputra World 2, Jalan Prof. Dr. Satrio Kav. 11, Daerah Khusus Ibukota Jakarta12930, Indonesia, ensures a central location that is both convenient and accessible. With its luxurious accommodations, world-class amenities, and exceptional hospitality, Ascott Sudirman Jakarta promises a memorable stay for every guest. Book Ascott Sudirman Jakarta online today and experience the perfect blend of comfort and elegance in the heart of Jakarta..

Highlights

• Strategically located in Jakarta, a short 5-minute drive from Grand Indonesia and Golden Triangle • Convenient access to key attractions like Lotte Shopping Avenue, Plaza Semanggi, and Ambassador Mall • Close proximity to Jakarta World Trade Center, Pasar Festival, and Indonesia Stock Exchange for business travelers • Within reach of recreational spots such as Kidzania, FX Sudirman Mall, and Kota Kasablanka Mall • Easy access to Halim Perdanakusuma Intl. Airport (HLP) at 11.7 km and Soekarno-Hatta Intl. Airport (CGK) at 31.6 km • Luxurious rooms with LED TVs, complimentary Wi-Fi, and modern amenities for a comfortable stay • Pamper yourself at the full-service spa or enjoy the outdoor pool, tennis court, and steam room for relaxation • Business center, meeting rooms, and 24-hour front desk for corporate guests • On-site dining options including a restaurant and bar/lounge, with room service available • Continental breakfast served daily for a fee, ensuring a great start to your day.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

192

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Game Room

Tennis on site

Pool Table

Tennis court

Breakfast available

Coffee/tea

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Activities

Game Room

Tennis on site

Pool Table

Tennis court

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property uses solar energy, plus eco-friendly cleaning products.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: IDR 1000000 per stay.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Contactless check-out is available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 2.

Pets allowed.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property uses solar energy, plus eco-friendly cleaning products.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: IDR 1000000 per stay.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Contactless check-out is available.

Pet Policy

Maximum number of pets per room 2.

Pets allowed.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

₹8,716

₹11,246

23% OFF

+ ₹2,238 taxes / night

Earn 109 Reward Points

Flat ₹1,564.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹8,716

₹11,246

23% OFF

+ ₹2,238 taxes / night

Update Price

Earn 109 Reward Points

Flat ₹1,564.75 off included with coupon INTSTAY

Amenities

Location

Karet Semanggi, Jakarta, West Java, 12930

View on Maps

Ratings & Reviews

4.6/5

2.19K Ratings

Sarita Laras

5/5

17 Dec, 2023

I’d like to, first of all, appreciate the top notch service from Ascott Sudirman. From the booking stage, arrival arrangement, the stay and the checkout, everything was seamlessly pleasant. The room, facilities and amenities are exactly as stated in the website, even better in real life. Me and the companions I was staying with, all had a very nice first impression with Ascott Sudirman. The only turn-down was the electricity system, where there are only too little number of outlets, and some of them in the master bedroom were not working properly. Thus the high-wattage appliances such as iron, hair dryer and straightener could only be used in rooms other than the master (including the one in the bathroom). I also experienced unstable hot water access in the master shower. Regardless, it was still a pleasant stay, and I’d be more than happy to experience more times in Ascott properties.

Ken Sofira

5/5

31 Jan, 2024

Great hospitality & welcoming. Thank you for Ibu Agnes Front Office & her team for providing me room upgrade experience. Its very great personal touch. The room modern, warm, nice, spectacular view. I’ve been staying in all Ascott in Jakarta. Ascott Sudirman is the best for hospitality services. Will be back here soon

Ferani Atmadja

5/5

17 Dec, 2023

I recently stayed at Ascott Indonesia, and while the property is stunning with excellent reception service, there were some notable issues. The bathroom cup had cleanliness issues, and during breakfast, I felt discriminated against as a local guest compared to a foreigner. Additionally, staff exhibited inattentive behavior, like watching TikTok while refilling coffee. The restaurant service was disappointing, and there was an unsettling incident with a staff member knocking on my door. Despite the positives, these concerns impacted my overall experience. I hope Ascott can address these issues promptly to maintain their high standards. Edit: Management team was very quick to respond to our feedback. We really appreciate their attentiveness to the issue.

Elvina Sunarto

5/5

20 Aug, 2023

The best place I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. The rooms were very clean, very comfortable. So many facilities we can enjoy there. The food was tasty. Perfect location, it was very quiet, there was no sound of the bustle of the city, even though it was in the middle of the city (it really helps to rest comfortably). Really recommended!

Jack Foo Yi Jun

5/5

1 Oct, 2023

I enjoyed the facilities provided by the hotel. The staff there are friendly and helpful. They also call in to check if your room isn't tidied up on that day if you decided to put Do Not Disturb. My room was on the 42nd floor and there's kitchen, working desk, water dispenser and a bathtub. I would definitely come here again for work or with my family. The location is slightly deeper down and there are residential suites and offices within the vicinity. Drivers are often lost as they had missed a turn or stop too early at the residential area instead of the hotel area. Perhaps more signage can be placed so that the driver knows to go further in. Hope the service standards remain high the next time I'm here. Good job!

Sarita Laras

5/5

17 Dec, 2023

Ken Sofira

5/5

31 Jan, 2024

Ferani Atmadja

5/5

17 Dec, 2023

Elvina Sunarto

5/5

20 Aug, 2023

Jack Foo Yi Jun

5/5

1 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.