Atour Hotel IBC Shuibei Shenzhen

4/5(2 Reviews) rating

3 Star Hotel locationPin

Shenzhen, Guangdong

Atour Hotel IBC Shuibei Shenzhen featured

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About hotel

Welcome to Atour Hotel IBC Shuibei Shenzhen, a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm. Located in the heart of Shenzhen, this architectural masterpiece stands out with its elegant design, lavish furnishings, and art collections that create an inviting atmosphere. With a stay at Atour Hotel IBC Shuibei Shenzhen, you'll be within a 5-minute drive of Honghu Park and Dongmen Pedestrian Street, offering easy access to iconic landmarks and hidden gems that enhance the guest experience. The hotel boasts 96 guestrooms featuring flat-screen televisions, complimentary wireless Internet access, and private bathrooms with showers. Each room is meticulously designed to provide a comfortable and relaxing stay for every guest. Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access. Indulge in a satisfying meal at the on-site restaurant, where buffet breakfasts are available daily. Whether you're a leisure traveler seeking relaxation or a business traveler looking for a productive stay, Atour Hotel IBC Shuibei Shenzhen caters to all your needs. Experience exceptional hospitality and personalized service that leaves a lasting impression on every visitor. Book Atour Hotel IBC Shuibei Shenzhen online now and immerse yourself in the luxury and comfort of this exquisite hotel in Shenzhen, China..

Highlights

• Conveniently located within a 5-minute drive of Honghu Park and Dongmen Pedestrian Street • 4-star hotel offering 96 guestrooms with flat-screen TVs and complimentary Wi-Fi • Private bathrooms with showers, hairdryers, and bathrobes for guest comfort • Nearby attractions include Shenzhen Art Museum, Shenzhen Grand Theater, and The MixC Shopping Mall • Close proximity to Shenzhen Intl. Airport (46.6 km) and Hong Kong International Airport (52.6 km) • On-site amenities include a fitness center, 24-hour front desk, and laundry facilities • Restaurant serving buffet breakfasts from 7:00 AM to 10:00 AM for a fee • Unique selling points include a state-of-the-art spa, outdoor pool, and personalized concierge services • Tailored for both leisure and business travelers seeking a comfortable stay in Shenzhen • Emphasizes sustainability practices and diverse dining options for a memorable experience

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Designated Smoking Areas

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Designated Smoking Areas

Food & Beverages

Breakfast available

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

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Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

Minimum guest age is 18.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

Minimum guest age is 18.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

___, Shenzhen, Guangdong, 518000

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Ratings & Reviews

4/5

2 Ratings

wong jailee

5/5

15 Sep, 2023

IBC Atour Hotel is very conveniently located, with a shopping mall next door and a subway station downstairs from the shopping mall. Opposite is the famous Shenzhen Shuibei Gold Market. Special thanks to Jinlu for helping us decorate the room (proposal), thank you for your hard work. Thank you also to Jia Yun for helping us register as Atour Hotel members (because we are foreign tourists). The hotel also provides self-service laundry service (laundry detergent is provided). If it is not convenient to wait, you can fill out the form and leave it next to the washing machine. Atour staff will wash and dry it for you and deliver it to your room. Also, if you order takeout, a cute robot will deliver it to you~ I am very much looking forward to staying here again next time I come to Shenzhen!

Frank Kung

3/5

21 Feb, 2023

wong jailee

5/5

15 Sep, 2023

Frank Kung

3/5

21 Feb, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.