Aurea Museum by Eurostars Hotel Company

4.6/5(867 Reviews) rating

5 Star Hotel locationPin

Lisbon, Lisboa Region

Aurea Museum by Eurostars Hotel Company exterior_detail

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About hotel

Nestled in the vibrant city of Lisbon, Aurea Museum by Eurostars Hotel Company offers a luxurious and convenient stay for all types of travelers. Our prestigious 5-star hotel is located at Rua Cais de Santarém 52, Lisbon1100-104, Portugal, making it easily accessible for our valued guests. Immerse yourself in the city's top attractions, with the iconic Rossio Square just a 3-minute drive away and the beloved Lisbon Oceanarium only an 8-minute jaunt from our hotel. Each of our 91 guestrooms is uniquely designed and furnished with lavish amenities to ensure a comfortable and enjoyable stay. You'll have access to complimentary WiFi and a plethora of satellite programming on the LCD television, while the private bathrooms offer a luxurious touch with deep soaking bathtubs. With our top-notch concierge services and 24-hour front desk, we aim to cater to your every travel need. For those seeking to explore the rich history and vibrant culture of Lisbon, our hotel is just a leisurely stroll away from popular attractions such as the Lisbon Cathedral, Fado Museum, and the breathtaking Miradouro de Santa Luzia. After a day of adventure, relax and rejuvenate at our serene indoor pool or keep active at the state-of-the-art fitness center. Our exquisite restaurant offers delectable dishes, and our bar is the perfect spot to unwind with a refreshing drink. With 24-hour room service, you can also enjoy gourmet meals in the comfort of your own room. Conveniently located near Humberto Delgado Airport and Cascais Airport, Aurea Museum is the ultimate choice for affordable and luxurious accommodations in Lisbon. Book Aurea Museum by Eurostars Hotel Company online today and discover the enchanting city with unparalleled hospitality. Don't miss out on our affordable Aurea Museum by Eurostars Hotel Company room prices and experience the best that Lisbon has to offer.

Highlights

• Centrally located 5-star hotel, a 3-minute drive from Rossio Square • Individually decorated guestrooms with minibars and LCD TVs • Close proximity to popular attractions such as Lisbon Cathedral and Rua Augusta Arch • Indoor pool and fitness center available for recreational activities • Complimentary Wi-Fi and concierge services for convenience • 24-hour room service and bar/lounge on-site • Airport and railway station both within 10 kilometers • Business amenities include dry cleaning, 24-hour front desk, and multilingual staff • Budget-friendly options available through boutique and luxury options

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Library

Concierge desk

Indoor pool

Sauna

Breakfast available

Airport shuttle service

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Library

Concierge desk

Indoor pool

Sauna

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Pet Policy

Pets not allowed.

₹17,602

₹35,041

50% OFF

+ ₹921 taxes / night

Earn 185 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

Deluxe Double Room

269 sq.ft (24.99 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Ironing facilities

Soundproof

Minibar

Desk

Free toiletries

Safe

Room Service

Blackout Curtains

Bathtub or shower

Slippers

Private bathroom

Hairdryer

Coffee machine

Housekeeping - daily

Air conditioning

Wheelchair

See All

OPTION 1

Non Refundable

₹17,602

₹35,041

50% OFF

+ ₹921 taxes / night

Update Price

Earn 185 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

R Cais de Santar�m, Lisbon, Lisboa Region, 1100-104

View on Maps

Ratings & Reviews

4.6/5

867 Ratings

Ben Marlow

4/5

13 Sep, 2023

We love this hotel. Nice clean rooms (not all have a view - it’s a bonus if you can get one facing the estuary), a lovely little pool which is always quiet, friendly helpful staff who always have a treat for my daughter (sweets/chocolate), and the breakfast buffet is a winner. Sadly we haven’t made it to the daily museum tour yet but the location is perfect for wandering the old town, which is handy for dinner since whilst the restaurant looks nice they don’t really have options for children.

Cecile Li

4/5

22 Oct, 2023

First arrival we saw the room it gave us a basic feeling. But the last day we had a tour in the hotel meseum we felt proud and impressive for the Lisbon culture. Very unique that hotel is built on the ancient civilization site. If you want to find a hotel worthy €300 per night maybe go somewhere else.

M Persaud

5/5

23 Oct, 2023

I loved everything about this hotel! We stayed in room 503 that has a beautiful partial view. The room was large and had a smart tv that allowed us to cast and use a USB to charge devices. There was an espresso machine, kettle and mini bar in the room. We purchased breakfast with our reservation and ate at their large buffet in the AM. At 1000 we met in the lobby for their museum tour. This was the highlight of our stay! Our guide was incredibly knowledgeable and explained the evolution of the site location through Roman times.

Michaela Nikolova

1/5

12 Oct, 2023

How to start my review for this hotel...it has a good location, nice breakfast..but we were robbed at night in our hotel room - someone entered the room door, took our bags with money and documents and left. Unfortunately, we received almost no assistance from the hotel. When I asked if the police would come - the receptionist told me that I watch a lot of crime movies..Pretty unprofessional for a 5 star hotel. Would I stay at this hotel again - no. I don't recommend you to stay there either..I'm really sorry..

Ben Marlow

4/5

13 Sep, 2023

Cecile Li

4/5

22 Oct, 2023

M Persaud

5/5

23 Oct, 2023

Niall

5/5

14 Dec, 2023

We had a short stay and really enjoyed our stay. Great location and great facilities including: sauna, swimming pool, gym and onsite museum. Also we found the location ideal for exploring the city on foot.

Michaela Nikolova

1/5

12 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.