Aurea Once Upon a House

4.4/5(8 Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

1/42

About hotel

Welcome to Aurea Once Upon a House, a luxurious haven in the heart of Lisbon that promises an unforgettable stay for discerning travelers. Situated at Rua Aurea, 72, 2Âº andar1100-063, Portugal, this 4-star apartment is a stone's throw away from iconic landmarks such as Rossio Square and Avenida da Liberdade, offering easy access to the best that the city has to offer. Step into a world of architectural elegance and interior design that seamlessly blends modern sophistication with historic charm, creating a unique and inviting atmosphere that sets Aurea Once Upon a House apart from the rest. The 8 air-conditioned rooms feature kitchenettes with top-of-the-line appliances, pillowtop beds with premium bedding, and smart televisions for your entertainment. Each room is meticulously furnished with lavish furnishings and art collections that add a touch of luxury to your stay. Whether you're looking for a spacious suite with breathtaking views or a cozy room with personalized service, Aurea Once Upon a House has accommodations to suit every guest's needs. Indulge in world-class amenities such as a state-of-the-art spa and wellness center, where you can relax and rejuvenate after a day of exploring the city. The exquisite dining options celebrate local flavors and international cuisine, ensuring a culinary experience that will tantalize your taste buds. Immerse yourself in the local culture and attractions near Aurea Once Upon a House, with prime locations such as Armazens do Chiado Mall, Commerce Square, and Lisbon Cathedral just a short walk away. The attentive concierge services and roundtrip airport shuttle make your stay seamless and stress-free, allowing you to focus on creating unforgettable memories. But don't just take our word for it - hear from our delighted guests who have experienced the exceptional hospitality and personalized service that define Aurea Once Upon a House. Book Aurea Once Upon a House online today and discover the perfect blend of luxury, comfort, and convenience in the heart of Lisbon..

Highlights

• Prime location in the heart of Lisbon, a short walk from Rossio Square and Avenida da Liberdade • 8 air-conditioned rooms with kitchenettes, featuring refrigerators and ovens • Pillowtop beds with premium bedding and smart televisions for entertainment • Convenient amenities include phones, safes, and desks in all rooms • Nearby attractions within walking distance, such as Armazens do Chiado Mall and Commerce Square • Easy access to Lisbon City Hall, Santa Justa Elevator, and Lisboa Story Centre • Close proximity to cultural sites like Carmo Convent, Dom Pedro IV Statue, and Lisbon Cathedral • Short walk to Rossio Square, Fernando Pessoa Statue, and Figueira Square • Explore Camões Square, Fado in Chiado, and the historic Castle of São Jorge nearby • Nearest airports: Humberto Delgado Airport (LIS) - 9.7 km and Cascais (CAT) - 22.1 km • Amenities include complimentary wireless Internet access and concierge services • Business amenities feature dry cleaning/laundry services and an elevator • Roundtrip airport shuttle available for a surcharge, operating 24 hours a day.

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Smoke-free property

Concierge desk

Shopping mall

Airport shuttle service

Show all Amenities

General Amenities

Smoke-free property

Concierge desk

Shopping mall

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Hotel registry number: 61242/AL;61248/AL;61253/AL;61255/AL;61256/AL;61258/AL;61260/AL;61261/AL.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. The credit card used to book the reservation must be presented by the cardholder at check-in.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Hotel registry number: 61242/AL;61248/AL;61253/AL;61255/AL;61256/AL;61258/AL;61260/AL;61261/AL.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Pet Policy

Pets not allowed.

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Amenities

Location

R �urea, Lisbon, Lisboa Region, 1100-063

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Ratings & Reviews

4.4/5

8 Ratings

Fafnd graymouser

1/5

12 Sep, 2019

Booking thru Expedia was the worst. First know that this is not a hotel. This is a series of rental apartments whose managers are incompetent at worst and neglectful at best. No contact was made by any "staffers" to inform us on how to get into the building, much less the room we rented. There was no front desk at the property just an empty table with two phones and what I assume was an intercom. I tried contacting the phone numbers contained on the signage both outside on the door and on the desk but both were disconnected. We had to go to a real hotel next door and try three different numbers to no avail. Finally had Expedia contact someone but still couldn't get the code for the room we rented. At this point I want to warn everyone traveling to Lisbon to stay away from this property. Give your business to the Meriprime Gold hotel right next door their way more professional and actually have staff in person to help you.

Anna Dalla Fina

4/5

20 Apr, 2023

I would have given 5 stars if there had been the towels we requested for showering. For the rest everything was fine, excellent price, location too, I absolutely recommend it!

Javier Monge

5/5

30 Nov, 2018

Comfortable apartments very well located for visiting Lisbon.

Fafnd graymouser

1/5

12 Sep, 2019

Anna Dalla Fina

4/5

20 Apr, 2023

I would have given 5 stars if there had been the towels we requested for showering. For the rest everything was fine, excellent price, location too, I absolutely recommend it!

Javier Monge

5/5

30 Nov, 2018

Comfortable apartments very well located for visiting Lisbon.

sébastien beaufilz

5/5

1 Mar, 2020

Silla

5/5

1 Jul, 2019

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.