Aurora Premium - A Lifestyle Hotel

4.6/5(340 Reviews) rating

4 Star Hotel

Aurora Premium - A Lifestyle Hotel facade

1/91

About hotel

Experience the vibrant and captivating city of Hanoi like never before, as you immerse yourself in the rich culture and history that surrounds the conveniently located Aurora Premium Hotel & Spa. Situated at 61 Hang Be, Hoan Kiem, Ha Noi10000, Vietnam, this hidden gem is just steps away from the renowned Thang Long Water Puppet Theatre, where you can witness the traditional art of water puppetry come to life in a mesmerizing performance that will leave you in awe. Step outside the hotel and within a short 5-minute walk, you'll find yourself at the picturesque Hoan Kiem Lake, a tranquil oasis in the heart of the bustling city. Take a leisurely stroll around the lake, basking in the beauty of the surrounding scenery, or visit the Ngoc Son Temple, a place of serenity and spirituality that will transport you to another world. Choose from one of the 45 air-conditioned rooms at Aurora Premium Hotel & Spa, each thoughtfully designed to provide you with the utmost comfort and convenience. With modern amenities such as minibars and flat-screen televisions, these rooms offer a sanctuary where you can unwind after a day of exploration. Affordable accommodations suitable for a variety of people are available at Aurora Premium Hotel & Spa, with competitive Aurora Premium Hotel & Spa room prices. Book Aurora Premium Hotel & Spa online to secure your stay. Indulge in a rejuvenating massage or facial at the hotel's spa, a haven of relaxation and tranquility. Let the skilled therapists melt away your stress and tension, leaving you feeling refreshed and revitalized. For business travelers, the hotel offers a range of services to cater to your needs. Stay connected with complimentary wireless Internet access, catch up on the latest news with complimentary newspapers in the lobby, and take advantage of the dry cleaning/laundry services to ensure you always look your best. End your day with a delicious meal at the hotel's restaurant, where you can savor the flavors of local cuisine, or unwind with your favorite drink at the bar/lounge, where the ambiance is as inviting as the beverages on offer. Aurora Premium Hotel & Spa room prices are affordable, making it a great choice for travelers looking for comfortable accommodations at a reasonable cost. Book Aurora Premium Hotel & Spa online to secure your stay. Discover the charm and allure of Hanoi while enjoying the comfort and convenience of Aurora Premium Hotel & Spa. Let this be the beginning of an unforgettable journey filled with remarkable experiences and cherished memories. Book Aurora Premium Hotel & Spa online now to ensure your stay at this centrally located hotel.

Highlights

• Centrally located in Hanoi, steps away from Thang Long Water Puppet Theatre and a 5-minute walk from Hoan Kiem Lake • 45 air-conditioned rooms with minibars, flat-screen TVs, and complimentary Wi-Fi • Spa offering massages and facials for ultimate relaxation • Close proximity to popular attractions such as The Old Quarter Gallery and Ngoc Son Temple • Complimentary newspapers, dry cleaning/laundry services, and a 24-hour front desk for business travelers • Restaurant and bar/lounge on-site, with room service available • Nearest major airport, Noi Bai Intl. Airport, is 28.1 km away

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Snack bar

Designated Smoking Areas

Concierge desk

Bicycle rentals

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Snack bar

Designated Smoking Areas

Concierge desk

Bicycle rentals

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

₹1,54,130

₹2,54,657

39% OFF

+ ₹19,655 taxes / night

Earn 1737 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹1,54,130

₹2,54,657

39% OFF

+ ₹19,655 taxes / night

Update Price

Earn 1737 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

H�ng B�, Hanoi, 10000

View on Maps

Ratings & Reviews

4.6/5

340 Ratings

Jingxuen Hoe

5/5

26 Jan, 2024

I had an amazing time at this place! The rooms were super clean, and the heater kept us nice and toasty. The staff was not only friendly but also really helpful (especially Justin👍), making us feel right at home. What made it even better was how conveniently located it was. We could easily check out all the cool spots and stores nearby. If you're looking for a cozy, clean place with friendly staff and a great location, this is it! Highly recommend it!

Foo ZD

5/5

25 Jan, 2024

Service: One of the highlights of my stay at Aurora Premium Hotel and Spa was the outstanding service provided by the concierge, David. His attention to detail and genuine willingness to assist made my experience truly exceptional. David’s recommendations for local attractions, dining spots, and navigating Old Quarter Hanoi were invaluable. His friendly demeanor and proactive approach added a personal touch to the service, elevating my overall stay. Location: Situated in the heart of Old Quarter Hanoi, Aurora Premium Hotel and Spa’s central location was complemented by the exceptional guidance of David. His insights into the surrounding area, coupled with the hotel’s prime position, allowed me to navigate the city seamlessly. Whether I needed directions, transportation assistance, or local tips, David’s expertise and genuine enthusiasm contributed significantly to the overall positive experience. Overall: In conclusion, Aurora Premium Hotel and Spa exceeded my expectations, thanks in large part to the exceptional concierge service provided by David. His dedication to ensuring guests have a memorable stay added a personalized touch that set this hotel apart. Combine this with the prime location and overall excellent service, and Aurora Premium Hotel and Spa stands out as a top choice for those seeking a remarkable and well-guided stay in Old Quarter Hanoi. Highly recommended.

Tom Papworth

5/5

18 Jan, 2024

The Aurora Premium Hotel and Spa is perfectly located in the heart of the Old Quarter, Hanoi. The room was comfortable, and the customer service was outstanding. A special thanks to Ms. Maria at the reception for her exceptional assistance; she made us feel very welcome. I would definitely recommend this hotel to others. 🙌🏼🇻🇳

Cindy Cao

5/5

23 Dec, 2023

AMAZING location! The hotel is in old quarters and within walking distance to so many things. There’s so much going on outside our hotel but surprisingly we didn’t hear anything from our room. We stayed for 4 nights, the first 2 nights was in their deluxe double room then last two were in their executive city view room. The deluxe double room was small but beautifully designed, clean and comfortable. The bathroom was a good size and any toiletries needed are provided. The executive city view room was a little bigger and as it says in the name of the room, had a big window with a view of the streets right outside. Breakfast isn’t included but we did try it, not much to say about it, there were a few items to choose from and pho made to order. The hotel staff were all very friendly and even offered us a meal box when we had an early morning tour. We did have difficulty communicating with some of the staff but they really made every effort to help and understand us which we appreciated. Thank you Aurora Premium Hotel for the wonderful experience.

Stephenie Low

5/5

25 Jan, 2024

Like the environment and location here, nearby all the attractions in walking distance. The rooms and toilets are clean, From the minute we walked through the doors, the folks at the hotel were super friendly and professional, making us feel right at home. They kept that welcoming vibe all the way until we said our goodbyes. Big shoutout to David and Justin – these guys went above and beyond to make our stay awesome. Much love for their fantastic help! The room was impressively clean and comfy. Simple joys like a reliable water heater and ample universal plugs for all our gadgets made the stay even more enjoyable. They've nailed the details! (Btw, we just booked the cheapest room!) Oh ya, great view at the rooftop bar as well!

Jingxuen Hoe

5/5

26 Jan, 2024

Foo ZD

5/5

25 Jan, 2024

Tom Papworth

5/5

18 Jan, 2024

Cindy Cao

5/5

23 Dec, 2023

Stephenie Low

5/5

25 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.