Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.5/5(407 Reviews) rating

4 Star Hotel locationPin

Frankfurt, Hessen

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) exterior_detail

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About hotel

Welcome to NH Collection Frankfurt City – the ideal destination for luxury and convenience. Our 4.5-star hotel, located in the vibrant Innenstadt neighborhood, offers easy access to top attractions, including the Frankfurt Trade Fair, Römerberg, and Deutsche Bank Park. And with our 4-star Superior rating, we exceed expectations, offering affordable accommodations suitable for all travelers. Enjoy elegant and modern rooms equipped with minibars, espresso makers, and complimentary Wi-Fi at affordable NH Collection Frankfurt City room prices. Step outside our doors and explore the endless possibilities that Frankfurt has to offer. Discover the cultural hub of Museumsufer, with its diverse range of museums, or take a leisurely walk down MyZeil and soak in the lively city atmosphere. Our prime location also puts you in close proximity to must-see attractions, like the Museum MMK for Modern Art, Frankfurt Cathedral, and St. Paul's Church. And for our business guests, we have a 24-hour business center and state-of-the-art conference facilities to ensure a productive stay. After a day of sightseeing or meetings, unwind in our sauna or break a sweat in our fitness center. Our concierge services and on-site shopping make your stay even more convenient. Treat yourself to a delicious meal at our restaurant or relax with a drink at our chic bar/lounge. And in the morning, start your day right with our mouthwatering buffet breakfast. With Frankfurt Airport just 14.4km away, reaching our luxurious oasis is a breeze. For those driving, we offer self-parking for a nominal fee. Don't wait any longer, book your stay now and experience the best of Frankfurt at NH Collection Frankfurt City. Remember to book NH Collection Frankfurt City online for the most affordable rates and an unforgettable stay. Find us at Vilbeler Str. 2, HE60313, Germany. Luxury and convenience await you at our hotel.

Highlights

• Centrally located 4.5-star Superior hotel in Frankfurt's Innenstadt district • Rooms feature minibars, espresso makers, and pillowtop beds • Complimentary Wi-Fi and satellite TV for entertainment • Sauna and fitness center on site for relaxation • Within a 10-minute drive from the airport and railway station • Tourist attractions such as Museumsufer and Römerberg within walking distance • Business friendly with a 24-hour business center and conference space • On-site restaurant and bar/lounge, with room service available • Additional amenities include concierge services and on-site shopping • Luxury, boutique, and budget options available to cater to all travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

256

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Concierge desk

Sauna

Breakfast available

Coffee/tea

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Concierge desk

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 2.

Pet max weight (per pet) in kg is 25.

Pets allowed.

Pet max weight (per pet) in lb is 55.

Only dogs and cats are allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 2.

Pet max weight (per pet) in kg is 25.

Pets allowed.

Pet max weight (per pet) in lb is 55.

Only dogs and cats are allowed.

Service animals are allowed.

₹10,916

₹13,751

21% OFF

+ ₹669 taxes / night

Earn 115 Reward Points

Flat ₹1,655.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹10,916

₹13,751

21% OFF

+ ₹669 taxes / night

Update Price

Earn 115 Reward Points

Flat ₹1,655.00 off included with coupon INTSTAY

Amenities

Location

Vilbeler Str. 2, Frankfurt, Hessen, 60313

View on Maps

Ratings & Reviews

4.5/5

407 Ratings

Jessica H

2/5

30 Jan, 2024

I stayed here for 2 nights with my husband and daughter as we were attending a trade fair in Messe Frankfurt. Location is fine as walking distance to the Centre however the experience in the hotel was very poor. - There is nobody to assist with your bags to your room after check-in - there are 4 elevators but only 2 were working the whole time and there were literally queues of people waiting, it was a painful experience if you had to go up or down. The electricity went in the lobby where the elevators are so we had to wait in the pitch black. - staff at breakfast are just wondering doing nothing, so many dirty tables but nobody cleaning them unless you literally chase them to do it for you. It seemed to be best option when we were booking but honestly unless you are staying literally 1 night for business, I definitely do not recommend this hotel.

Stanislav Zeman

5/5

19 Jan, 2024

Nice views from the high floors, overall a comfortable stay. Soft beds. Bit further from the Frankfurt train station than it looks like, but it's still about 10 minutes on foot. Right next to a shopping centre and many restaurants.

Oluwatoyin Ogundele

5/5

15 Nov, 2023

I had a great 4-night stay here. Service was great and the staff were friendly. The room was so cozy, beautiful and had a great view of a part of the area. What I didn't enjoy was the breakfast. There were no great varieties. But that aside, everything else was super great. I'd definitely stay here again.

Mykola Kobylianskyi

5/5

21 Dec, 2023

Staying at this hotel was an absolute delight! The personalized birthday amenities and the stunning room made my special day extraordinary. The guest relations team, especially Fariza, went above and beyond to ensure everything was perfect. Their attention to detail and warm gestures made it the best birthday experience ever. A huge thank you to the entire guest relations team and Fariza for making my stay truly memorable! ❤️❤️❤️

Jessica H

2/5

30 Jan, 2024

Stanislav Zeman

5/5

19 Jan, 2024

Oluwatoyin Ogundele

5/5

15 Nov, 2023

2/5

30 Jan, 2024

A cozy place with first-class facility and layout. Staff at the reception desk are all friendly and arranged almost all the problems efficiently. However, the noise made by the toilet never stopped through the night.😵‍💫Maybe the insomnia is one of the hotel welcome gift?😜

Mykola Kobylianskyi

5/5

21 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.