Avenida Palace

4.7/5(766 Reviews) rating

5 Star Hotel locationPin

Lisbon, Lisboa Region

1/47

About hotel

Nestled in the vibrant heart of Lisbon, Avenida Palace stands out as a 5-star luxurious hotel located just a stone's throw away from the iconic Rossio Square. Strategically situated, this hotel is a perfect base for exploring top attractions such as Avenida da Liberdade and Belém Tower. For those looking for affordable and comfortable accommodations, Avenida Palace room prices are exactly what you need. Book Avenida Palace online and experience the richness of this enchanting city. Immerse yourself in luxury and modernity as you step into one of the 82 air-conditioned rooms at Avenida Palace. Each room has been meticulously designed to provide a perfect blend of elegance and comfort, making it the ideal home away from home. The rooms come equipped with top-notch amenities including complimentary Wi-Fi, satellite programming on flat-screen TV's, and en-suite bathrooms complete with shower/tub combinations, bidets, and complimentary toiletries. Avenida Palace offers a convenient and affordable option for travelers who want to discover the beauty of Lisbon. The hotel's prime location puts guests within easy reach of iconic landmarks such as Restauradores Square, Santa Justa Elevator, and Dom Pedro IV Statue. For those who love shopping, the trendy Armazens do Chiado Mall is just a few steps away. After a long day of exploring, retreat to the comforts of Avenida Palace and enjoy a peaceful and rejuvenating night's sleep. Take advantage of the hotel's well-equipped fitness center, stay connected with complimentary Wi-Fi, and let the concierge take care of all your needs. For business travelers, there is a business center at your disposal. Start your day off on the right foot with a delectable buffet breakfast and unwind with refreshing drinks at the on-site bar/lounge. Don't worry about transportation as Avenida Palace offers free valet parking for guests with vehicles. With an address at Rua 1 De Dezembro 1231200, Portugal, Avenida Palace is easily accessible and centrally located. Its proximity to Humberto Delgado Airport, just 9.2km away, is an added bonus for guests who are always on the go. Offering a perfect blend of convenience, luxury, and top-notch amenities, Avenida Palace is the perfect choice for an unforgettable stay in Lisbon. Book Avenida Palace online and indulge in true indulgence.

Highlights

• Centrally located 5-star hotel, 1-minute drive from Rossio Square and 9 minutes from Belém Tower • Within walking distance to popular attractions such as Santa Justa Elevator and Avenida da Liberdade • Luxurious air-conditioned rooms with flat-screen TVs and complimentary Wi-Fi • Complimentary toiletries and daily housekeeping services • Fitness center for guests to stay active during their stay • Business center and concierge services available for business travelers • Complimentary valet parking provided • Room service and bar/lounge for a relaxing evening in • Short distances to multiple public transportations, making it convenient for both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Valet parking

Library

Concierge desk

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Valet parking

Library

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

1� de Dezembro, Lisbon, Lisboa Region, 1200

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Ratings & Reviews

4.7/5

766 Ratings

Noelle Guinn

5/5

18 Jan, 2024

Amazing location and top service at Avenida palace. Great spot to walk around the city. Beautiful touches from the house keeping (fresh strawberries, a tote bag) were received and very appreciated! We were able to check in hours in advance to shower and relax, which we so appreciated. Some of the decor (and things like the shower) was definitely meant to reflect an old palace. Maybe not the best choice if you’re looking for a more modern stay. Overall, highly recommend this hotel.

David Weiss

5/5

28 Jan, 2024

We had a fantastic stay at the Hotel Avenida Palace. We stayed there for 3 days, then went to Porto where the hotel was terrible, and missed this one so much, then we stayed there again on the back end of the trip. Rooms are large and clean. The breakfast is incredible. Service is second to none. I’ve stayed at great hotels all over the world and this one I’ll come back to. Best hotel and service I’ve received anywhere in Europe. Don’t think twice, stay here, you will be pleased.

Mario Miniaci

5/5

4 Dec, 2023

The position is superb, you can access the best of Lisbon on your doorstep and the Restauradores metro stop is just nearby. The dining room looks up the avenue and is a really splendid place to have breakfast (which is of a great quality of course). The bar is stylish and relaxed, with regular live music. The staff are exceptionally attentive, friendly and definitely went the extra mile for us. Such a stately building does show its age a little, with the rooms being a little small and soundproofing being a little light, but everything is very clean and well maintained. The complimentary mobile phone was genuinely a surprise to us - no more worrying about roaming charges! Definitely a hotel for your shortlist. The photos are the view from our window in each direction, to give you an idea of the splendour.

Claire Mooney

5/5

1 Dec, 2023

I loved everything about this hotel! This was our first trip to Lisbon and the location of this hotel was amazing. The service was impeccable from the doorman, reception, bar staff, breakfast and housekeeping the staff went out of their way to ensure that the guests were happy. The rooms clean and comfortable we even received a special treat on the first night. Breakfast was delicious with so many options. The bartender whose name I totally forget was fabulous! Thank you for making our first trip so special, we will definitely return.

Matt Ehlers

5/5

4 Jan, 2024

Highly recommend, as long as you are expecting a traditional European sized hotel room, you will not be disappointed. Room is charming and comfortable, but the bathroom is very efficient with space. Extremely helpful and attentive staff, with a great location for walking downtown and quick access to lots of public transport for visiting other parts of Lisbon, including the airport. Many rooms have a nice view over the square and some look out over the street. Even being in a high activity area, we hardly noticed any noise from outside while we were sleeping

Noelle Guinn

5/5

18 Jan, 2024

David Weiss

5/5

28 Jan, 2024

Mario Miniaci

5/5

4 Dec, 2023

Claire Mooney

5/5

1 Dec, 2023

Matt Ehlers

5/5

4 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.