BAY RESORT HOI AN

4.9/5(436 Reviews) rating

5 Star Hotel locationPin

Hoi An, Quang Nam

175

1/175

About hotel

Located in the heart of Hoi An, BAY RESORT HOI AN stands out as the perfect destination for discerning travelers seeking a blend of modern sophistication and historic charm. The resort's architectural elegance and interior design showcase lavish furnishings, art collections, and signature elements that create an inviting atmosphere for guests. With a stay at BAY RESORT HOI AN, you'll be centrally located just a short walk from Hoi An Market and Riverside Hoi An, with easy access to iconic landmarks like Chua Cau and Hoi An Night Market. The resort offers 128 air-conditioned rooms featuring free minibar items, Smart televisions, and luxurious bathrooms with deep soaking bathtubs. Complimentary wireless Internet access keeps you connected, while amenities like an outdoor pool, fitness center, and spa ensure a relaxing stay. Indulge in exquisite dining options at the on-site restaurant, or enjoy 24-hour room service and drinks at the bar/lounge or poolside bar. Additional services include concierge assistance, babysitting, and dry cleaning/laundry services. Guest testimonials rave about the exceptional hospitality and personalized service at BAY RESORT HOI AN, leaving a lasting impression on every visitor. Whether you're a leisure traveler seeking relaxation or a business traveler in need of a productive stay, BAY RESORT HOI AN offers a luxurious and convenient retreat in the heart of Hoi An. Book BAY RESORT HOI AN online now to experience the perfect blend of modern luxury and historic charm in Vietnam..

Highlights

• Centrally located in Hoi An, a 9-minute walk from Hoi An Market and 11 minutes from Riverside Hoi An • Close proximity to Thanh Nam Fishing Village, Hoi An Cloth Market, and Tran Duong House • Luxurious air-conditioned rooms with free minibar items, Smart TVs, and complimentary Wi-Fi • Deep soaking bathtubs, separate showers, and premium toiletries in the bathrooms • On-site amenities include an outdoor pool, fitness center, and spa services • Concierge services, 24-hour front desk, and multilingual staff for guest convenience • Dining options range from a restaurant to a coffee shop, with 24-hour room service available • Nearest major airport, Da Nang Intl. Airport, is 30.3 km away • Ideal for both leisure and business travelers seeking a comfortable and convenient stay • Unique selling points include personalized concierge assistance and diverse dining options

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

128

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Multilingual Staff

Snack bar

Bell staff/porter

Designated Smoking Areas

Concierge desk

Baby Sitting / Child Services

Children's Pool

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Multilingual Staff

Snack bar

Bell staff/porter

Designated Smoking Areas

Concierge desk

Activities

Baby Sitting / Child Services

Children's Pool

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

No cribs (infant beds) available.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

Car required.

No elevators.

Special check-in instructions

Pool access available from 6:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

A car is required for transportation to and from this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

No cribs (infant beds) available.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

Car required.

No elevators.

Special check-in instructions

Pool access available from 6:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

A car is required for transportation to and from this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹11,060

₹15,351

28% OFF

+ ₹1,689 taxes / night

Earn 127 Reward Points

Flat ₹1,821.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹11,060

₹15,351

28% OFF

+ ₹1,689 taxes / night

Update Price

Earn 127 Reward Points

Flat ₹1,821.38 off included with coupon INTSTAY

Amenities

Location

H_i An, Hoi An, Quang Nam, 51300

View on Maps

Ratings & Reviews

4.9/5

436 Ratings

Madeleine Zuber

5/5

23 Dec, 2023

Loved the location! Amazingly calm and just next door to the old town. You simply needed to cross a small bridge. Worth noting is that the bridge was highly trafficked and the side walk next to non-existent. The staff was friendly and helpful. The cherry on the top was the room. It had a nice view of the river and the bathroom was modern and very clean. We were also positively surprised by the fact that everything in the mini bar was free and refilled once per day.

Evie Alexander

5/5

26 Dec, 2023

My partner and I had 4 amazing nights at Bay Resort, we loved everything about it. Our room was very generous in size and had a lovely view of the pool and river. Breakfast was amazing, so much to choose from and great coffee. The staff were all so lovely, big thank you to Tin for making our stay extra special, we can’t wait to come back. Thank you!

Carl Fernando

5/5

28 Dec, 2023

We stayed over Christmas and we had an excellent experience at this hotel. The staff were very warm and friendly and you could tell there was intention and effort with everything they did. From responding to requests, support with reserving tours and transport and even singing Christmas carols and performing for our Christmas banquet. The food and service in the restaurant was outstanding also! Great location for exploring old town Hoi An. Would stay again!

Jonathan Gan

5/5

17 Sep, 2023

If I ever come back again to Hoi An, this would be my only preferred hotel. This 5 star hotel is really worth every penny, covering in extraordinary every aspect of a good holiday and accommodation. The rooms are a modern design, with excellent AC, spacious, bright with great blackout curtains The restaurant offers high quality western and Vietnamese cuisine. The breakfast is outstanding. The kitchen is open 24/7 for room service, which we truly appreciate their amazing pizza in the middle of the night. The pool area is nice, with a good bar and music. There is one element that stands above all, which is the level of service by the staff. No matter who and at which part of the hotel, the service, personal care were outstanding.

Ling Eden

5/5

20 Dec, 2023

This is a beautiful resort, definitely a top choice when visiting Hoi An. Rooms and new and well kept, free minibar was a nice treat for the kids. Breakfast spread was terrific too, view was awesome - overlooking the banks of Hoai River and Hoi An Ancient Town. The Vietnam Salt Coffee served at breakfast was the best I tasted in Vietnam. Service is also outstanding and we were fortunate enough to join in and be part of their Christmas lights up party.

Madeleine Zuber

5/5

23 Dec, 2023

Evie Alexander

5/5

26 Dec, 2023

Carl Fernando

5/5

28 Dec, 2023

Jonathan Gan

5/5

17 Sep, 2023

Ling Eden

5/5

20 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.