BBCC Lucentia Residence by Kay-Stay

I regret renting a unit here, here is why: Location is good, if you don't own vehicel, monorail and lrt are there. View? It's nice from top swimming pool. Unit ? Door material is cheap quality, you open balcony and door at the same time, 'bang' thr door slammed and broken, security? Good and strict, if you like it then good! Sound proof? I don't know about the unit facing bandar malaysia, but unit facing KL City view, everytime there is an event downstairs, the noise could be heard throughout the room. Lift? OMG the door open so slow, let's say you are at level G and the lift also at lvl G, if you press up and down there is like 20-30sec delay for the lift door to open, like what the.... Management? Sometimes they are slow sometimes they are fast, saturday open from 9AM but I wait until 10AM still no staff there 😮‍💨 Facilities? A lot and it's good, but now you need to book everything to use it, some of the facilites can be booked directly from the app, but some are not there and you need to go to management before you can use it ( I think because of a lot of AIRBNB ) The conclusion is if you are looking for good kl city view, a lot of facilities, nice looking condo and strict security, you can stay here with all the hassle.

Location is good if u don't mind the heavy traffic around that area if u need to drive. Otherwise take the train. View is nice. Mall with lots of food & retail shops is next to this building. Convenient. Be careful when u booking the air bnb at this location. The one that we booked asked for deposit, Still waiting for refund of deposit. Damn angry! They say cannot transfer back through ewallet! Take money can but come to refund can't! Must be through bank account! What if kana scam by the bank account number??!! When we asked about the details of exact location they said will only share on the day itself. Location will be near the sales gallery. They informed a few hours before the check in time that the unit we booked is under maintenance and have to give us another unit at T1 level 22. ??!! We have no choice as it has passed the free cancellation time frame. Lucky they have another room else we will be stuck without a room & have to do last minute booking elsewhere. Last minute booking is usually much more expensive. We drove a big round to find the exact location (as they mentioned it's near the sales gallery). When we reached they said they will get someone to open the mail room for us to collect the key from the mail box. Waited for about 10-15 minutes. ??!! After having the access card we thot driving in & out is easier but no. We still need the security guard to open the gate for us to drive in or out. Once the security is busy with incoming car we have to wait til he is free to open the gate to let us drive out & the other way round too. Everywhere in the condo needs access card to access even going out to the mall beside this condo. We are only given 1 access card so we have to go out & come back together. The bed frame is not properly fixed. It is fragile & seems about to give way. Wanted relax & watch a show on TV in living room but the sofa in living room is uncomfortable. The balcony door unable to lock. The curtain quality bad that it is so difficult to close the curtain. Bedroom door cannot be close properly. Have to lock it in order for it to be properly closed. Hot water from the shower only less a few minutes. After that it is not hot enough. The air con in the bedroom is not cold enough. Time for servicing. Toilet is abit small. Have to close the door if u are at the basin else u will knock against it.