Beach Energy by BFH

3.6/5(274 Reviews) rating

2 Star Hotel locationPin

Playa del Carmen, Quintana Roo

1/76

About hotel

Experience the pulse of Playa del Carmen by staying at our centrally located Beach Energy hotel. Immerse yourself in the lively atmosphere of Quinta Avenida and Playa del Carmen's main beach, just steps away from your affordable accommodations. Our prime location also offers easy access to top attractions such as the 3D Museum of Wonders and Mercado Playa del Carmen, making it the perfect choice for all types of travellers. As you enter our hotel, you'll find 29 thoughtfully designed guestrooms with all the comforts you need for a relaxing stay. Each room is equipped with air conditioning for your comfort, complimentary Wi-Fi for staying connected, and a private bathroom with refreshing rainfall showers. Safety comes first with our provided safes and complimentary bottled water, along with daily housekeeping services to ensure a tidy room. After a day of adventure, unwind at our outdoor pool and spa tub, or seek our tour and ticket assistance for recommendations on the best local activities. Stay connected with complimentary Wi-Fi throughout the hotel and take advantage of our dry cleaning/laundry services, 24-hour front desk, and multilingual staff. On-site self-parking is also available for an additional fee. Indulge in our enticing room service options or enjoy a complimentary continental breakfast on weekdays to start your day off right. Flying in? Our hotel is conveniently located just 58.4km from Cancun International Airport and 35.5km from Cozumel International Airport. For an affordable and well-rounded stay in Playa del Carmen, book Beach Energy by BFH online now at our address, 5ta Avenida entre calle 8 y 10, N#455 lote 7 col. Centro, QROO77710, Mexico. Let your energy soar with us.

Highlights

• Convenient central location, steps from Quinta Avenida and Playa del Carmen Main Beach • Air-conditioned guestrooms with complimentary Wi-Fi and daily housekeeping • Rainfall showerheads and complimentary toiletries in private bathrooms • Outdoor pool and spa tub for relaxation • Complimentary continental breakfast on weekdays from 7:00 AM to 11:00 AM • Nearby attractions include 3D Museum of Wonders and Quinta Alegría Shopping Mall • Just 1 km from Mamitas Beach and 1.7 km from Playa del Carmen Maritime Terminal • Multilingual staff and 24-hour front desk for convenience • Dry cleaning/laundry services available • Self parking (subject to charges) on site • Within walking distance from popular tourist destinations, shops, and restaurants • Easily accessible from Cancun International Airport (58.4 km) and Cozumel International Airport (35.5 km)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Swimming Pool

Terrace

Children's Pool

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Swimming Pool

Terrace

Activities

Children's Pool

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Mobile payment options include: Pay.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Pool access available from 10:00 AM to 10:00 PM.

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property's beach club is 600 yards (550 meters) away.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Mobile payment options include: Pay.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Pool access available from 10:00 AM to 10:00 PM.

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹3,623

₹8,010

55% OFF

+ ₹1,004 taxes / night

Earn 46 Reward Points

Flat ₹661.00 off included with coupon INTSTAY

Select Rooms

Energy Single Room

323 sq.ft (30.01 sq.mt)

Smoking policy – non-smoking available

Minibar

Shower

Free toiletries

Safe

Adapter

Blackout Curtains

Wardrobe/Closet

Housekeeping - daily

Air conditioning

Hairdryer

Body soap

Toilet paper

Shampoo

Private bathroom

See All

OPTION 1

Partial Refundable

₹3,623

₹8,010

55% OFF

+ ₹1,004 taxes / night

Update Price

Earn 46 Reward Points

Flat ₹661.00 off included with coupon INTSTAY

Amenities

Location

Quinta Avenida Norte, Playa del Carmen, Quintana Roo, 77710

View on Maps

Ratings & Reviews

3.6/5

274 Ratings

j rob

3/5

2 Jan, 2024

You cannot beat the location but knowing that you will be paying 5th Ave prices when staying on 5th Ave. Breakfast is insulting and you are allowed only one set of sheets and towels every 3 days. So sleeping in sand sucks. Make sure you're half fluent or have a translating app

Axel David Horiuchi

5/5

2 Aug, 2023

Silverio is a great waiter, an excellent host and all the staff at the restaurant and at Hotel Balance, Sandra is also an excellent hostess, my stay at Balance was incredible, I loved it

Louis Grove

4/5

13 Oct, 2022

Good air con in each room and beds are comfortable enough. It is loud at night as is to be expected next to the strip, bring ear plugs if you're sensitive to noise when trying to sleep. Bad WiFi later on in the evenings too but the bar's next door is good. Get a slushie and the WiFi code there earlier in the day and it's all good, reaches the hotel just fine.

Bria Lewis

3/5

14 Apr, 2022

Great location on 5th Ave (near beach) botique decor, friendly front desk. However BFH needs to update and remodel the place. I had several issues , mattress quality sucks , the beds were super thin and rock hard , I told the manager they have better mattresses in Rikers Island! After complaining and contacting booking.com, offered me a better room the next day. The standard double rooms is a economy room, wouldn’t recommend. The upgraded rooms are a little nicer , however I had several issues with shower and toilet to the point I just checked out early and got another air bnb. Manager tried to accommodate me but this is not a long term stay hotel maybe 3/ 4 nights max. Pros: location (center of 5th Ave strip ), hot breakfast , friendly front desk , great AC, nice pool & whirpool, overall clean premise. Cons: Rooms are outdated , poor quality furnishings , spotty wifi, no fridge in rooms , toilets wouldn’t flush , asking for extra pillow or towel was like pulling teeth. Overall 3.0 stars out of 5 stars

Erika Murchek

1/5

30 Dec, 2021

Never had such a horrible experience. Booked our room, it was confirmed. Messaged back and forth with staff (questions about location and things to do). THE EVENING BEFORE WE DEPARTED, they message me that they DO NOT have a room for us anymore. Mind you, it is December, I have small children....where am i going to stay??? They claim there is a glitch in their system blah blah blah. I was trying to be economical, but finding a hotel last minute ended up costly. I'm hoping this is a blessing is disguise. FYI, There is NO parking, they recommend you park in Walmart parking lot. Stay far away from this place, it will cost you so much more stress and $$ having to find a place to stay .

j rob

3/5

2 Jan, 2024

Axel David Horiuchi

5/5

2 Aug, 2023

Silverio is a great waiter, an excellent host and all the staff at the restaurant and at Hotel Balance, Sandra is also an excellent hostess, my stay at Balance was incredible, I loved it

Louis Grove

4/5

13 Oct, 2022

Bria Lewis

3/5

14 Apr, 2022

Erika Murchek

1/5

30 Dec, 2021

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.