Beach House Hotel

4.6/5(128 Reviews) rating

2 Star Hotel locationPin

Playa del Carmen, Quintana Roo

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About hotel

Looking for a luxury vacation at an affordable price? Look no further than Beach House Hotel in Playa del Carmen, Mexico. Our prime location on Avenida 1ra between calle 12 y 14, QROO77710, Mexico makes it easy to reach us and explore the cultural hub of this vibrant city. Just a short 5-minute walk to Playa del Carmen Main Beach and a 7-minute stroll to the famous Mamitas Beach, our tranquil hotel is the perfect oasis in the heart of the city. Indulge in one of our 29 air-conditioned guestrooms, designed with comfort and relaxation in mind. Take advantage of our complimentary wired and wireless internet to stay connected, or unwind with cable programming on TV. Our refreshing showers in the bathrooms will rejuvenate you after a day at the beach. And with daily housekeeping services, you won't have to worry about a thing. Step outside our doors and you'll find popular tourist spots like Calle Corazón, Quinta Alegría Shopping Mall, and Nuestra Señora del Carmen Catholic Church just a few steps away. Don't miss out on the unique experience of visiting the iconic 3D Museum of Wonders or Pier Navega. And for those looking to explore a bit further, Central Square, Mario Villanueva Stadium Madrid, and Plaza Paraiso are all easily accessible. Traveling to Beach House Hotel is a breeze with the Cancun Intl. Airport only 56.3 km away and the Cozumel Intl. Airport just 35.6 km away. Our central location also makes it convenient for day trips to nearby tourist spots. We prioritize the comfort and convenience of our guests, offering complimentary wired internet access, a 24-hour front desk, and luggage storage. Don't just take our word for it, book your stay at Beach House Hotel online today and be treated to an unforgettable vacation. Beach House Hotel room prices can't be beat.

Highlights

• Centrally located near Playa del Carmen Main Beach • 5 minute walk to the beach and 7 minutes to Mamitas Beach • Within 1.8 km of Playa del Carmen Maritime Terminal and 2 km of Quinta Avenida • 29 air-conditioned guestrooms with complimentary Wi-Fi and cable TV • Nearby attractions including shopping mall, church, and 3D museum • Within walking distance to markets, central square, and sports stadium • Conveniently close to Cancun Intl. Airport (56.3 km) and Cozumel Intl. Airport (35.6 km) • Ideal for both casual and business travelers with free wired Internet access and 24-hour front desk services.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Smoke-free property

Show all Amenities

General Amenities

24-hour front desk

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Safety features at this property include a fire extinguisher, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Safety features at this property include a fire extinguisher, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Centro, Playa del Carmen, Quintana Roo, 77710

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Ratings & Reviews

4.6/5

128 Ratings

Salman Hasan

5/5

9 Jan, 2024

Lovely hotel, amazing staff, and Manchas the cat is the best host. Close to a noisy club so if you plan on sleeping early make sure you have ear plugs

Patricia Watson

5/5

17 Oct, 2023

Amazing staff. Beautiful resort. Manchas cat is awesome. Staying here. Love it!!

Elena Peters

4/5

22 Jul, 2023

It is a very good experience this place , everything is close and around you. We love it here, room was clean everything we needed was here in the room, got a good parking lot one block away from the hotel

Salman Hasan

5/5

9 Jan, 2024

Lovely hotel, amazing staff, and Manchas the cat is the best host. Close to a noisy club so if you plan on sleeping early make sure you have ear plugs

Patricia Watson

5/5

17 Oct, 2023

Amazing staff. Beautiful resort. Manchas cat is awesome. Staying here. Love it!!

Elena Peters

4/5

22 Jul, 2023

Anna Tate

5/5

21 Feb, 2023

If you want to be in the centre of it all, this is a great place. Not for if you want it super quiet but we knew that when w booked and loved our stay.. Coffee shop on site. Close to stores and 5th.

EveryThink SAI

4/5

22 Dec, 2022

It's an old building but room was comfortable and spacious. I made the reservation on AirBnB and I think it's good for the price. Could provide better info about location and parking.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.