Best Western Ellerslie International

4.1/5(382 Reviews) rating

3 Star Hotel locationPin

Auckland, Auckland Region

Best Western Ellerslie International entrance

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About hotel

Welcome to the Best Western Ellerslie International, the perfect place to stay for anyone looking to discover all that Auckland has to offer. Our hotel is conveniently located at 2 Wilkinson Road, Ellerslie1051, New Zealand, making it easily accessible for guests. With affordable room prices and the option to book Best Western Ellerslie International online, we aim to cater to a diverse range of travelers seeking a comfortable and memorable stay. Each of our 54 rooms is designed to provide our guests with modern luxuries and an array of amenities. From air conditioning and LCD televisions to refrigerators, we ensure a peaceful and enjoyable stay. Our high-speed wireless internet allows you to stay connected, while our range of satellite programming is sure to keep you entertained. Complimentary toiletries and hair dryers in our private bathrooms add to your convenience. Nestled in the heart of Auckland, our hotel is just a short 15-minute drive from popular attractions such as the Sky Tower and the Auckland Ferry Terminal. For those looking to attend events or explore the city, the Spark Arena is only 9.5 km away, and the Auckland Zoo is a quick 11.9 km drive. At our hotel, we understand the importance of relaxation and recreation during your travels. Take a refreshing dip in our outdoor pool, or sweat it out at our state-of-the-art fitness center. Our reliable babysitting services allow you to enjoy our complimentary wireless internet access without worry, while our tour and ticket assistance make for a stress-free stay. Business travelers will appreciate our on-site business center, complimentary newspapers, and convenient services like dry cleaning and laundry. With free self-parking, transportation is one less thing to worry about during your stay. Satisfy your cravings at our in-house restaurant, Ellerslie International, or unwind with a drink at the bar/lounge before retiring to your cozy room. Start your day with a delicious continental breakfast, available daily, before setting off to explore the nearby attractions. With its prime location and an unmatched range of amenities and experiences, Best Western Ellerslie International is the top choice for any traveler looking to make the most out of their time in Auckland. We cannot wait to welcome you and provide you with a stay that will surpass all expectations.

Highlights

• Overall hotel rating provided for customer convenience • Convenient location near airport and railway station • Short drive to popular tourist attractions like Sky Tower and Auckland Zoo • Variety of room options, including air-conditioned and apartment-style rooms • Amenities include a pool, fitness center, and free Wi-Fi • Business amenities such as a business center and dry cleaning services • On-site restaurant and bar offering room service and continental breakfast • Distances from notable landmarks listed for easy planning • Budget-friendly options available for cost-conscious travelers • Babysitting services offered for families traveling with young children.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

Snack bar

Accessible parking

Baby Sitting / Child Services

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

Snack bar

Accessible parking

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a security system.

Professional property host/manager.

No rollaway/extra beds available.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

No elevators.

Special check-in instructions

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a security system.

Professional property host/manager.

No rollaway/extra beds available.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

No elevators.

Special check-in instructions

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹8,362

₹10,371

19% OFF

+ ₹1,358 taxes / night

Earn 97 Reward Points

Flat ₹1,388.63 off included with coupon INTSTAY

Select Rooms

Superior Studio

258 sq.ft (23.97 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Soundproof

Refrigerator

Desk

Free toiletries

Safe

Room Service

Newspaper

Housekeeping - daily

Private bath or shower

Air conditioning

Ironing Services/ board

Wardrobe/Closet

Coffee machine

Body soap

Toilet paper

Shampoo

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹8,362

₹10,371

19% OFF

+ ₹1,358 taxes / night

Update Price

Earn 97 Reward Points

Flat ₹1,388.63 off included with coupon INTSTAY

Amenities

Location

Ellerslie, Auckland, Auckland Region, 1051

View on Maps

Ratings & Reviews

4.1/5

382 Ratings

Rob Masters

2/5

20 Jan, 2024

Paid $480.00 for a 2 bedroom family for a couple and two friends. Had to walk though the master room to get to a stuffy second cupboard sized bedroom, and visa versa to get back down stairs to the toilet. Badly laid out The smell coming out of the shower drain was nothing short of foul. Outside of unit was dirty and scrap food lying on ground. Kitchen poorly equipped. Friends staying in the newer part had a beautiful unit. Only benefit was its proximity to the concert venue. We actually went home rather than stay the night to allow our two friends to sleep comfortably in the master bed and downstairs. Wouldn't stay again sorry.

Bridget

1/5

19 Jan, 2024

Customer service is the worst I've ever experienced! Booking cancelled due to wrong expiry date on card, morning of travel whilst we were flying to Auckland. Rang as soon as we landed, but already cancelled. Extremely rude staff and if that's how they treat customers I would never stay there again and would suggest others find somewhere else. Lots available in Auckland

melanie lewis

5/5

12 Oct, 2023

Stayed for work trip. The staff are super friendly and very helpful. Meals are definitely value for money and very tasty. The rooms are definitely value for money and well presented. Will recommend to employers for future stays. Thank you all so very much. Mel

Roberta Matai

4/5

6 Jun, 2023

Stayed in a family room right next to the hotel gym which was good. Nice big bathroom, fairly up to date decor. There is only one door handle lock on the room door with no door-chain or peep hole which I thought might not be super secure or safe when answering the door. Easy access to freeway and close to lots of eating places Overall a good stay and would stay again.

Rob Masters

2/5

20 Jan, 2024

Bridget

1/5

19 Jan, 2024

melanie lewis

5/5

12 Oct, 2023

Trevor Sawyer

1/5

18 Dec, 2023

The room I was given was what appeared to be a large staff quarters. The walls were damaged, there was water damage in the bathroom, and the rooms all looked like they had been neglected. I would look for a different hotel before I stay in room 55 again.

Roberta Matai

4/5

6 Jun, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.