Best Western Hotel Causeway Bay

3/5(894 Reviews) rating

3 Star Hotel

Best Western Hotel Causeway Bay exterior_detail

1/60

About hotel

Experience the vibrant city of Hong Kong while enjoying the comfort and convenience of Best Western Hotel Causeway Bay. Our exquisite hotel, located in the bustling district of Wan Chai, offers 258 air-conditioned rooms that are perfect for both business and leisure travelers. Embrace our affordable accommodations as you explore the dynamic city. Make the most of our luxurious amenities, from flat-screen televisions to complimentary Wi-Fi access and refrigerators. Unwind and de-stress in our state-of-the-art spa tub, or stay active at our fitness center. Immerse yourself in the local culture by visiting popular attractions such as the Times Square Shopping Mall and Happy Valley Race Course. Stroll along the vibrant Wan Chai Road and discover the heart of Hong Kong. For those attending events, the Hong Kong Convention and Exhibition Centre is just a short distance away. After a day of exploring, indulge in a mouth-watering meal at our restaurant, or relax with your favorite drink at the bar/lounge. Start your day off right with our delicious breakfast options that include a range of delectable delicacies. Enjoy a seamless blend of convenience and comfort with our complimentary newspapers in the lobby, dry cleaning/laundry services, and 24-hour front desk. Let our concierge services help you plan your day, and stay connected with free local calls and a room safe. With the hotel address of Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong, Best Western Hotel Causeway Bay offers the perfect base for experiencing the best of this vibrant city. Don't miss out on the opportunity to explore Hong Kong. Book your stay now at Best Western Hotel Causeway Bay and take advantage of our affordable room prices. So why wait? Book Best Western Hotel Causeway Bay online and embark on an unforgettable journey through this vibrant city.

Highlights

• Best Western Hotel Causeway Bay in Hong Kong's Wan Chai neighborhood • Located near popular tourist attractions such as Ocean Park and Hong Kong Convention and Exhibition Centre • Conveniently close to both Hong Kong International Airport (39.5km) and the railway station • 258 air-conditioned rooms with modern amenities like flat-screen TVs and complimentary Wi-Fi • On-site restaurant and bar • Recreational facilities include a spa tub and fitness center • Business amenities such as free newspapers and dry cleaning services • Perfect for both casual and business travelers • Hotspot for shopping and dining, with Times Square Shopping Mall and Hong Kong Sogo nearby • Explore the city with ease, within 10 minutes of major landmarks like Victoria Park and Central Harbourfront Event Space

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

258

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Designated Smoking Areas

Concierge desk

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Designated Smoking Areas

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Pet Policy

Pets not allowed.

₹3,927

₹6,074

35% OFF

+ ₹427 taxes / night

Earn 43 Reward Points

Flat ₹622.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹3,927

₹6,074

35% OFF

+ ₹427 taxes / night

Update Price

Earn 43 Reward Points

Flat ₹622.00 off included with coupon INTSTAY

Amenities

Location

Cheung Woo Ln, Hong Kong

View on Maps

Ratings & Reviews

3/5

894 Ratings

Jonathan Payet

1/5

26 Dec, 2023

The only good thing about this hotel I can say is the location. Apart from that, I would give everything a big ZERO if it was possible. The reception staff are unhelpful. The room is freezing and there is no heater. My wife and kids got sick, not even the blankets + extra clothes and socks are enough to keep you warm. Everything we asked reception was a big NO before you even finish your question. . There's a lot of bad things to say about this hotel but the review will be too long. The cleanliness, lack of service etiquette from the staff, you name it. I stay in a lot of hotels as I am an Airline staff and I use to work in the hotel industry before that and I've never had an experience like this.

jatin sidhwa

1/5

2 Jan, 2024

The staff at the reception was very rude to us during check out. We checked out just 15minutes late at 11:15am instead of the scheduled 11am. Despite informing the reception in advance that we might get a little late as my parents are old, he just started shouting loudly at us that you should be on time. This is the first time I had somebody at the front desk has talked with such bad language. Please look into this matter as its really disappointing to expect such insensitive behaviour from a reputed hotel like Best Western

Desmond Liew

3/5

2 Jan, 2024

Quiet place and quite hidden as the tiny entrance is behind the back alley. Rooms are small with not much space to fit more than 2 large luggages. Get creative!

Ева Богут

1/5

14 Nov, 2023

Guys, this is outrageous. It started with the check-in, where it was stated that payment would be in cash, but these clever folks tried to charge an extra $100 from our card, which supposedly gets refunded within a month. It's not a deposit, but who knows what. Cleaning was terrible—dusting was a joke, new shower gels were a mockery. Cleaning meant making the bed and changing towels. A few times they forgot to put water and coffee supplies in the room, but that's minor. One day after cleaning, we were summoned to the reception. My husband spilled some wine on the sheet, and they claimed it was hotel damage. Wine easily washes off, and hotels have seen worse. They accused us of ruining pillows and five other items. The mattress was clean. We offered to take the sheet to the laundry ourselves or buy a new one, but they demanded 1000HKD immediately, threatening eviction. One day left, and the reception manager insisted on instant payment. Also, the Wi-Fi is terrible, and the staff is rude despite especially Tom ! this supposedly being a 4-star American hotel chain with a not-so-cheap price. Just awful.

juls K

3/5

15 Nov, 2023

Firstly, the staff are great and helpful.. the rooms are small as expected in hong kong.. the furniture are outdated, tv still in the 90's 🤭 the toilet is small with the sink outside the toilet at the entrance(that's the first thing u c when u enter)😆 no place for luggage. I don't understand why the lighting are dim😎not a good location if u decide to travel on public transport to hotel/airport with luggages. (No airport tranfer)It doesn't feel like 4🌟, more a 3⭐️🤣😂

Jonathan Payet

1/5

26 Dec, 2023

jatin sidhwa

1/5

2 Jan, 2024

Desmond Liew

3/5

2 Jan, 2024

Quiet place and quite hidden as the tiny entrance is behind the back alley. Rooms are small with not much space to fit more than 2 large luggages. Get creative!

Ева Богут

1/5

14 Nov, 2023

juls K

3/5

15 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.