Best Western Plus Island Palms Hotel & Marina

4.4/5(2.88K Reviews) rating

3 Star Hotel locationPin

San Diego, California

Best Western Plus Island Palms Hotel & Marina facade

234

1/234

About hotel

Looking for affordable accommodations that offer luxury and convenience in San Diego? Look no further than Best Western Plus Island Palms Hotel & Marina, located at 2051 Shelter Island Dr, California, 92106, United States. Our hotel welcomes you with open arms, offering 227 beautifully appointed guestrooms equipped with top-of-the-line amenities such as refrigerators, LCD televisions and complimentary Wi-Fi. We aim to be your home away from home, providing the perfect combination of comfort and convenience for your next vacation or business trip. Whether you're traveling for work or leisure, our hotel offers everything you need for a memorable and stress-free stay. Our guestrooms are designed to provide unparalleled relaxation with plush bedding, cozy furnishings and modern showers. Start your day off right with a cooked-to-order breakfast at our on-site restaurant, Blue Wave Bar & Grill, and unwind in our two outdoor swimming pools and spa tubs. For business travelers, our 24-hour business center and over 6,500 square feet of conference space make conducting meetings and events a breeze. Located just a short 15-minute drive from popular attractions like Mission Beach and the San Diego Convention Center, you'll never run out of things to see and do. Be sure to explore the local area and visit top sights such as Shelter Island and San Diego Bay, both just moments away. And for our military travelers, our hotel is conveniently located near Naval Base Coronado, making it an ideal choice for all. So what are you waiting for? Book Best Western Plus Island Palms Hotel & Marina online today and prepare to embark on a one-of-a-kind journey in paradise. With our unbeatable location, top-notch amenities and unmatched hospitality, you won't want to stay anywhere else. Affordable Best Western Plus Island Palms Hotel & Marina room prices await you, so don't miss out on the opportunity to experience the best that San Diego has to offer.

Highlights

• Convenient location near the San Diego Airport and railway station - 5.6 km away • Close to Shelter Island, San Diego Bay, and Sunset Cliffs Natural Park • Variety of room options, from affordable to luxurious, with modern amenities • Spacious and comfortable guest rooms with LCD TVs and free WiFi • Relax at one of the 2 outdoor pools or 2 spa tubs, or play on the outdoor tennis courts • Business travelers can take advantage of the 24-hour business center and conference facilities • Onsite restaurant, Blue Wave Bar & Grill, serves delicious meals all day • Planning a wedding? The hotel offers wedding services and has event space for up to 350 people • Nearby attractions include Mission Beach, San Diego Convention Center, and Old Town San Diego State Park • Pet-friendly accommodations and free daily housekeeping services • Complimentary newspapers in lobby and concierge services available • Express check-out and self-parking (charges apply) for added convenience.

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

227

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Concierge desk

Banking services

Tennis on site

BBQ/Picnic area

Hiking

Tennis court

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Concierge desk

Banking services

Activities

Tennis on site

BBQ/Picnic area

Hiking

Tennis court

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is not required for transportation to and from this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA).

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is not required for transportation to and from this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA).

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹19,920

₹23,864

17% OFF

+ ₹2,781 taxes / night

Earn 227 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹19,920

₹23,864

17% OFF

+ ₹2,781 taxes / night

Update Price

Earn 227 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Shelter Island Dr, San Diego, California, 92106

View on Maps

Ratings & Reviews

4.4/5

2.88K Ratings

Wendy Brie

1/5

22 Jan, 2024

BEWARE. Friday night I booked a room here for my boyfriend and I. Check in and check out was very easy. Front Desk Receptionists were helpful, I had some trouble connecting via phone. We unfortunately left a wallet behind and we drove back to retrieve our item. I was told housekeeping hadn't touched the room yet so my possibility for retrieving my wallet was high. However, when I returned to the room it was already "cleaned", wallet no where in sight. I asked the housekeepers within the area if they had gone into that room and if anyone had found the wallet. I spoke to 4 housekeepers, 2 women 2 men. Upon further questioning I knew I was not being told the truth. Too much back and forth conversation was happening between them. I understand the hotel cannot be liable for the missing/ stolen item but I did want to warn potential customers this is not a place with honest workers. I spoke to them and then my boyfriend did separately and we know we were deliberately being lied to, especially when the people denying are smiling. My advice is don't give yourself a reason to come here. An honest person would've reported the documents in the wallet to the front desk at least. Thank you for ruining my stay here we will not be coming back.

Kerri Spack

5/5

20 Nov, 2023

We recently stayed here for 4 nights and it was lovely. It's a very quiet area with gorgeous views of ocean on each side. The two outdoor pools and hot tubs overlook a marina area and there are lots of amenities around the area. It's not the fanciest hotel and some areas are a tiny bit dated, but the location and charm made it quite enjoyable. The hotel is clean, there is a decent fitness room and restaurant, and the staff are just so friendly and helpful. It was nice to start and end the day with a walk along the beautiful waterfront and seeing the naval and cruise ships go by. Since Shelter Island is a man made spit and is tucked away from the main part of San Diego, I think if you are touristing from another area, it would be beneficial to have a rental vehicle so that you can easily access other areas if you are planning to go out and explore. That being said, there are also many fun restaurants, pubs, and coffee shops within walking distance on the island if you planned on staying in the local area.

Deborah Buchko

5/5

17 Dec, 2023

We visit every year. The past couple of years service was not so good. The bar and restaurant felt like click click click. This visit it was absolutely wonderful everybody was such a good mood so friendly so accommodating. We got a Marine View by the adult pool and have a wonderful time. We decided not to rent a car and took a Lyft and saved the $300 for rental car and parking at the hotel. $25 a night to park at the hotel and free to park across the street but what's the point. Enjoy

Sam Rewiha

1/5

13 Jan, 2024

I recently had a regrettable stay at a this hotel, and I feel compelled to share my experience to save others from a similar ordeal. My time at this hotel was nothing short of dismal, with numerous issues that left me thoroughly dissatisfied. Upon entering the room, an overpowering odor greeted me immediately. It was a nauseating smell that permeated the entire space, making it almost unbearable to spend any significant amount of time. The lack of cleanliness was evident, and the stale air only added to the discomfort. It's crucial for a hotel to prioritize cleanliness, as it directly affects the guest's experience and overall satisfaction. The plumbing situation was another major disappointment. The hotel's plumbing system, or lack thereof, was in dire need of maintenance. The water pressure was unacceptably low, making it difficult to take a proper shower or even wash my hands. Additionally, the drains seemed clogged as the water would take forever to drain properly, resulting in standing water in the sink and tub. This kind of inconvenience is the last thing any guest would want to encounter during their stay. All in all, at this hotel failed to meet even the most basic expectations. The unpleasant odor, inadequate plumbing, and lackluster service made it one of the worst hotels I have ever encountered. I strongly advise anyone considering a stay at this hotel to explore alternative options in order to ensure an enjoyable and satisfactory experience. It is my sincere hope that the management of this hotel takes these concerns seriously and works towards rectifying these issues. Every guest deserves a comfortable, clean, and hospitable stay, and unfortunately, my time at this hotel fell far short of those basic expectations.

Richard Aylen

5/5

23 Oct, 2023

Great stay for our tennis team this past weekend! Everyone there is extremely friendly, the rooms are spacious and clean, the lobby was decorated with huge Halloween decorations, the hot tub/pool area and Blue Wave restaurant were all fantastic too! Maintenance always came quickly to open the tennis court gates and the courts had a super view too! There were 32 of us in our group and we all agreed it was a super hotel and great value! Highly recommend this hotel!

Wendy Brie

1/5

22 Jan, 2024

Kerri Spack

5/5

20 Nov, 2023

Deborah Buchko

5/5

17 Dec, 2023

Sam Rewiha

1/5

13 Jan, 2024

Richard Aylen

5/5

23 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.