Best Western Plus Westlands

4.6/5(209 Reviews) rating

4 Star Hotel

Best Western Plus Westlands primary_image

131

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About hotel

Located on Karuna Road, behind Sarit Centre00606 in Kenya, Best Western Plus Westlands welcomes travelers with affordable and comfortable accommodations. With its ideal location in the bustling shopping district of Nairobi, this 4-star hotel is the perfect choice for convenience-conscious guests. Popular attractions like The Sarit Centre and Westgate Shopping Mall are just steps away, providing endless options for retail therapy and dining. Step into one of the 101 air-conditioned rooms and find yourself surrounded by modern amenities, including complimentary wired and wireless internet access. Pamper yourself with a rain shower in the private bathroom or catch up on your favorite shows with cable programming on the sleek TV. And if you're feeling peckish, the in-room minibar has delicious snacks and refreshing drinks. But Best Western Plus Westlands goes beyond providing just a comfortable stay. For the curious travelers, Nairobi National Museum and Jeevanjee Gardens are a short distance away, offering a glimpse into the city's rich history and culture. With major transportation hubs like Jomo Kenyatta Intl. Airport and Nairobi (WIL-Wilson) airport within easy reach, exploring the city is a breeze. For business travelers, this hotel is a dream come true. Express check-in and check-out, as well as complimentary newspapers in the lobby, make work a hassle-free experience. After a long day of meetings, recharge at the fitness center or catch up on emails with complimentary Wi-Fi. And when the day is done, the hotel's bar and lounge invite you to experience the vibrant Nairobi nightlife. With delectable meals served at the on-site restaurant and a quick bite option at the café, your taste buds are in for a treat. So whether you're traveling for business or pleasure, make your stay in Nairobi memorable at Best Western Plus Westlands. Book Best Western Plus Westlands online to enjoy the best rates and affordable prices. With its perfect blend of comfort, convenience, and modern amenities, this hotel is a top choice for all types of travelers.

Highlights

• Located in shopping district, steps away from The Sarit Centre • 10-minute walk from Westgate Shopping Mall • Rooms with minibars and flat-screen TVs, complimentary Wi-Fi and wired internet • Rainfall showerheads and complimentary toiletries • Tourist attractions such as Nairobi National Museum and Central Park within 3.5 km • Less than 1 km from Oshwal Religious Centre and UNHCR Kenya • 4.4 km from the airport and 5 km from Kenyatta International Convention Centre • On-site fitness center and concierge services • Express check-in and check-out, complimentary newspapers • On-site restaurant and 24-hour room service • Suitable for both casual and business travelers • Complimentary continental breakfast included.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

101

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Hiking

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Activities

Hiking

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-out is available.

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-out is available.

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹9,594

₹12,895

26% OFF

+ ₹2,510 taxes / night

Earn 121 Reward Points

Flat ₹1,729.00 off included with coupon INTSTAY

Select Rooms

Superior Room, 1 King Bed, Non Smoking

248 sq.ft (23.04 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Soundproof

Minibar

Desk

Shower

Free toiletries

Safe

Room Service

Blackout Curtains

Coffee machine

Housekeeping - daily

Adjoining rooms

Air conditioning

Ironing Services/ board

Bidet

Body soap

Toilet paper

Shampoo

Toothbrush

Private bathroom

Hairdryer

Wheelchair

See All

OPTION 1

Partial Refundable

₹9,594

₹12,895

26% OFF

+ ₹2,510 taxes / night

Update Price

Earn 121 Reward Points

Flat ₹1,729.00 off included with coupon INTSTAY

Amenities

Location

Karuna Road, Nairobi, 00606

View on Maps

Ratings & Reviews

4.6/5

209 Ratings

IamJovani

5/5

29 Oct, 2023

This is the best customer service that I have received in a US hotel chain while abroad. The property well located and within a short walk to Sarit Center. As a female solo traveler, I felt very safe at this location with a variety of restaurants close by. The hotel and rooms are clean and very well maintained. The best part about this hotel though is its staff. They are the most pleasant and genuinely helpful reflecting that heartwarming Kenyan charm! Thank you to the entire hotel and security staff who made my stay special especially Nicholas, Alex, Philomena, Victor, Lucy, Peter (I believe was the name of the manager who checked me in, during my second stay). You are all true gems! See you next time!

Mario Arias

5/5

5 Dec, 2023

The location is a bit far (20 minutes) from the airport, but is Uber accessible, so it’s not a big deal. I love the hotel and the staff. The breakfast was delicious, the room was impeccable and of course it’s a hotel to take into consideration when first coming to Nairobi.

Sofia S

5/5

18 Sep, 2023

For my last two nights at Nairobi, I am happy I got to book my stay at the Best western Plus Westlands! The best thing about it is the location: walking distance to some malls, supermarkets and nice restaurants. Nice location to reach the airport via the express way as well within less than 30min. The staff was super nice, big thank you to Alex and everyone who made sure my stay was nice. Breakfast was nice, had everything really! As a female solo traveller I was super happy! I got an upgrade and had an entire suite for me with great tv, comfortable bed, amazing hot shower and everything was spotless clean!! Would recommend for sure.

IamJovani

5/5

29 Oct, 2023

Mario Arias

5/5

5 Dec, 2023

Sofia S

5/5

18 Sep, 2023

shanaka jayatilake

5/5

25 Dec, 2023

This should be listed as a. 4 star hotel really. I think they are listed as 3stars because of no pool. We also stayed at Sarova hotel. Comparatively this is way way better. Definitely visiting again. The room service is great. You have two restaurants. They also have laundry facilities.

Lewis Munyi

5/5

12 Jan, 2024

A great hotel that’s easily accessible from the airport. It’s a quick drive away from the CBD and being right next to Sarit makes shopping a breeze. The rooms are spacious and the hotel staff is friendly.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.