Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

4.2/5(1.82K Reviews) rating

3 Star Hotel locationPin

Vancouver, British Columbia

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre facade

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About hotel

Experience the best of Vancouver's vibrant downtown scene at the eco-conscious Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre. Our prime location on 1100 Granville St makes us easily accessible by car or public transportation, perfect for travelers looking to explore the city's must-see attractions such as the iconic Canada Place Cruise Ship Terminal and the historic Commodore Ballroom. Indulge in the perfect mix of convenience and luxury during your stay in one of our 118 stylish guestrooms. Each room is thoughtfully designed with modern amenities such as refrigerators, microwaves, and private balconies, giving you the ultimate home away from home. Stay entertained with a 49-inch flat-screen television and stay connected with complimentary Wi-Fi throughout the hotel. Discover downtown Vancouver's wealth of experiences, from the vibrant Granville Street to iconic landmarks such as St. Paul's Hospital and Robson Square. Step out and explore the city's fantastic shopping, dining, and entertainment options, including the Pacific Centre Shopping Mall and the lively Robson Street. Take your next business event or conference to the next level at our state-of-the-art hotel, equipped with a fully equipped business center and over 5500 square feet of versatile event space. After a busy day, unwind at our fitness center or treat yourself to a delicious meal at The Edge Social Grill, our family restaurant serving up American cuisine and a chic bar. With our hotel’s convenient location just 11.6 km from Vancouver International Airport, as well as easy access to nearby airports, your travels will be a breeze. Don't wait any longer - book your affordable stay at the Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre and experience the heart of Vancouver in all its splendor. Book now and discover the epitome of sophistication and comfort. Book now and discover the epitome of sophistication and comfort. Book Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre Online to enjoy affordable rates for an unforgettable experience.

Highlights

• Located in the heart of Downtown Vancouver near popular shopping and entertainment destination, Robson Street • Within a 5-minute drive to Canada Place Cruise Ship Terminal and Canada Place, perfect for both leisure and business travelers • Eco-friendly hotel with 118 guestrooms featuring modern amenities including refrigerators, microwaves, and free WiFi • Prime location with easy access to nearby attractions such as Granville Street, Pacific Centre Shopping Mall, and False Creek • Only 11.6 kilometers from Vancouver Intl. Airport and a short distance to other transportation hubs like Vancouver Harbour Flight Centre and Pitt Meadows • On-site restaurant and bar/lounge, fitness center, and complimentary concierge services for a comfortable and convenient stay • Business center, conference center, and onsite self-parking available for business travelers • Complimentary newspaper in lobby and express check-out for a hassle-free experience • Cooked-to-order breakfast available daily for an additional fee at The Edge Social Grill

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

118

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Bell staff/porter

Accessible parking

Concierge desk

Hiking

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Bell staff/porter

Accessible parking

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Green Tourism Program.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CAD 100 per accommodation.

Resort fee: CAD 2.10 per accommodation, per night.

We have included all charges provided to us by the property..

Up to 3 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 80.

Pet max weight (per pet) in kg is 36.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Green Tourism Program.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CAD 100 per accommodation.

Resort fee: CAD 2.10 per accommodation, per night.

We have included all charges provided to us by the property..

Up to 3 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 80.

Pet max weight (per pet) in kg is 36.

Only dogs are allowed.

₹9,674

₹12,357

22% OFF

+ ₹2,360 taxes / night

Earn 120 Reward Points

Flat ₹1,719.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹9,674

₹12,357

22% OFF

+ ₹2,360 taxes / night

Update Price

Earn 120 Reward Points

Flat ₹1,719.13 off included with coupon INTSTAY

Amenities

Location

Granville St, Vancouver, British Columbia, V6Z2B6

View on Maps

Ratings & Reviews

4.2/5

1.82K Ratings

Tyler Kabanuk

4/5

27 Oct, 2023

A decent hotel in downtown Vancouver. Hotel staff at the front desk was friendly. We did not use their restaurant, so I can't comment on that. The room was small, but nice and clean, with a balcony view towards other high rises. The door jamb was broken to the balcony, so we wonder if our room was a bit louder due to that. If you wish to get a good sleep, be prepared to use the ear plugs provided. There are homeless people outside in the alley who yell during the early morning hours, as well as sirens going all through the morning and night. This city does not sleep. Parking is 32.50 per night and it is underground parking. This may seem steep, but it pretty comparable to everywhere else in the area. Best Western has priced their parking accordingly. Overall, we had a good experience at this hotel. The location may have a bit of riffraff around, but the price is quite competitive for the other hotels in the area.

Aaron Leung

3/5

12 Oct, 2023

We booked to stay 1 night for 3 people. The room was actually very nice. Clean and well equipped with two normal single beds. However, the 3rd bed was a fold out soft bed. The one they provided was so lacking in cushioning that you ended up laying the frame of the sofa. It's understandable that the 3rd bed was going to be a comprise but this was not ok and was actually painful in the end. Otherwise the staff was good. Location excellent.

dookie muncher

1/5

10 Dec, 2023

I gave this 1 star because I couldn't give it 0. Horrible customer service and the rooms stink. Booked this hotel for a family outing, chose it because we called and told that there was a pool, which we thought would be fun for the kids. We got there to find out there was no pool. We ended up just sitting around all night doing nothing. After we left, we realized that we had forgotten a few of our jackets in the closet in our room. We called and they said they would look. We came all the way back and they said that the room had been cleaned but there were no jackets, and they said they would try to track them down. About 30 minutes later a lady came out and gave us our jackets. I should also mention that half the outlets in the room did not work. The lamps dont turn on, and only about 2 or 3 of the lights actually turn on. The best part about my experience at this hotel was leaving to go get dinner.

wen

5/5

17 Sep, 2023

Strongly recommended! The concierge is super friendly and helpful. The staff are all super nice. The location is great to many famous spots. The suite itself is well- designed and decorated. It’s not luxurious but cosy and very clean, even the housekeepers are very friendly. The tenth floor room has fantastic view. The only problem we had was the small size of the beds. We ended up used the sofa bed in the living room. Overall, we really like the three-day staying.

Tyler Kabanuk

4/5

27 Oct, 2023

Aaron Leung

3/5

12 Oct, 2023

dookie muncher

1/5

10 Dec, 2023

Dimitris Protsios

5/5

19 Nov, 2023

I had a one night quick stay at this hotel and I was very happy with it. Great customer service, clean and spacious King suite and it had everything you would need for a nice stay. The location is very good, close to everything. The price to quality ration was also very good for a hotel in downtown Vancouver. Thank you for your hospitality.

wen

5/5

17 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.