Best Western Premier Empire State Hotel

4.2/5(271 Reviews) rating

3 Star Hotel locationPin

New York, New York

Best Western Premier Empire State Hotel exterior_detail

1/97

About hotel

Welcome to Best Western Premier Empire State Hotel, the hidden gem nestled in the lively streets of New York City. Strategically located at 16 E 30th St, New York10016, United States, this luxurious hotel offers unbeatable convenience and comfort for all its guests. From the moment you step into the exquisite accommodation, you'll be enveloped in a world of endless possibilities and exciting adventures. Boasting a prime location just moments away from the iconic Empire State Building and 5th Avenue, Best Western Premier Empire State Hotel puts you right in the heart of the city's vibrant pulse. Each of the 102 air-conditioned guestrooms is a tranquil haven, thoughtfully equipped with complimentary Wi-Fi, cable TV, and spacious private bathrooms stocked with lavish complimentary toiletries. Featuring a modern and tasteful design, the rooms provide the perfect balance of serenity and liveliness, offering a refreshing escape from the bustling streets of NYC. As you step outside, you'll be greeted with an abundance of popular attractions within walking distance, such as Madison Square Park, Flatiron Building, and Macy's. And for those looking to venture out, the hotel's strategic location near major transportation hubs like Grand Central Terminal makes it effortless to explore other renowned destinations like Times Square, Broadway, and the Chrysler Building. At Best Western Premier Empire State Hotel, we cater to the needs of all our guests, including business travelers, with a 24-hour business center and convenient amenities like express check-in and dry cleaning/laundry services. After a busy day of work or sightseeing, you can unwind in our smoke-free premises. Start your day with a boost of energy by indulging in our exquisite continental breakfast, served daily with a smile. With its unparalleled location, upscale amenities, and easy access to key tourist attractions and airports, Best Western Premier Empire State Hotel offers affordable accommodations for all types of travelers. Don't miss out on the chance to experience the best of New York City. Book your stay now and discover a journey unlike any other. Book Best Western Premier Empire State Hotel Online for the best rates.

Highlights

• Centrally located in New York, steps away from 5th Avenue and a 4-minute walk from the Empire State Building • Air-conditioned guestrooms with complimentary Wi-Fi and cable programming • Private bathrooms with complimentary toiletries and hairdryers • Proximity to top attractions like Madison Square Garden, Grand Central Terminal, and Times Square • Less than 0.9 km from major railway station and 27.9 km from the airport • Built in 2021, a new and modern smoke-free hotel • Amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services • Suitable for business and casual travelers with a mix of luxury, boutique, and budget options • Continental breakfast available daily for a fee from 7:00 AM to 7:30 AM.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

102

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Banking services

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Banking services

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹29,827

₹34,002

12% OFF

+ ₹5,425 taxes / night

Earn 352 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹29,827

₹34,002

12% OFF

+ ₹5,425 taxes / night

Update Price

Earn 352 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

E 30th St, New York, New York, 10016

View on Maps

Ratings & Reviews

4.2/5

271 Ratings

Tien Phuoc Tran

5/5

29 Jan, 2024

My room on the 16th floor is well-designed and clean, and it has a great view. I had everything I needed for the trip. The room is quiet! The king bed was very comfortable to sleep on. The bathroom is spacious. However, the walk-in shower area is a bit narrow, and the shower curtain didn’t completely prevent water splashing outside. The staff at the front desk was very friendly and professional. Overall, this hotel offers a nice stay and great value! I recommend.

Taylor Kasnik

4/5

12 Dec, 2023

*Updating my review on December 12, 2023. Thank you to the manager Jay for reaching out directly and taking the time to walk through the problem we experienced and why much couldn't be done. It would've been helpful to have the insight up front instead of the responses we received which just frustrated us. We did reach a solution if/when we book his hotel again which is very likely since our stay was pleasant. Thank you for taking the time, Jay! I really wanted to give this a 5-star rating but ran into an issue that failed to get resolved and unfortunately, customer service is extremely important to me. Over 24 hours prior to arrival, I noticed on Best Western’s website that the room rate was $200 cheaper per night than when we booked. I called the hotel first in which they replied they could not do anything so I decided to call customer care at corporate in which they had me file a claim form and told me someone would be in contact with me. Fast forward not even 24 hours and they told me that they don’t honor lower rates from THEIR OWN website and because it was less than 48 hours from check in, they couldn’t do anything but I could ask the hotel manager since they are responsible for raising/lowering the rates at their specific location. Funny enough the manager was never present at our hotel to speak to and they were not willing to work with us at all. Aside from that, the hotel was very clean and the room was spacious for NYC. It was a little loud at night but that is expected for a city. The location was within walking distance to just about everything in mid-Manhattan and public transit was easily available. They were kind enough to hold our luggage for a very responsible/small fee ($1 per bag) until we were departing the city so that was nice too.

Avez Khan

5/5

27 Jan, 2024

Very good for solo travellers, as rooms are compact travellers with heavy baggage may suffer for space, staff is fantastic, location is nice. Very clean and nicely maintained. Front desk lady Khawla and Guy Mohammad was very kind and generous. Overall it's value for money stay. Note. there is no eatery, just a coffee shop.

Asma

1/5

11 Jan, 2024

I cannot stress this enough – avoid this hotel like the plague; my stay was a complete nightmare. Picture this: the walls are so thin, you might as well be roommates with the folks next door who seem to think it's karaoke night every night. And the idea of cleaning? Well, it's more like a casual switch of towels and sheets – don't expect any real cleanliness. Now, let me recount a rather absurd incident: when my friend accidentally turned the sheets into a canvas for cough syrup art, the logical expectation would be a thorough cleaning or at least a replacement, right? Wrong. The housekeeper decided it was a splendid idea to toss my bags into the great unknown, complete with precious gift cards. Naturally, I thought the staff might offer some solace or understanding. Wrong again. Instead, I was met with a level of rudeness and disrespect that felt like a script from a bad comedy. To add insult to injury, despite losing some serious cash due to my bags being treated like unwanted baggage, there was no compensation in sight. In summary, save yourself the hassle and find a different spot. Between the echo chamber walls, lackadaisical cleaning routine, and a staff that redefine unprofessionalism, this place is a hospitality disaster. Your peace of mind deserves better.

BETTY “BEE” GERENA

5/5

2 Nov, 2023

The Best Western Premier Empire State Hotel is a good value for my money. New York hotels are expensive but this was reasonably priced and very well run. I had Halloween party to attend several blocks away so it was ideally located. Small but very nice lobby and lounge. Immaculate and welcoming. The staff is very professional and amiable. I have stayed there before. This was my second stay. Very conveniently located. For me a good deal and very nice stay. The only thing missing was a usual mirror for makeup with both regular and magnifying side. So bring one with you.

Tien Phuoc Tran

5/5

29 Jan, 2024

Taylor Kasnik

4/5

12 Dec, 2023

Avez Khan

5/5

27 Jan, 2024

Asma

1/5

11 Jan, 2024

BETTY “BEE” GERENA

5/5

2 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.