Best Western Premier Herald Square

4.3/5(1.19K Reviews) rating

3 Star Hotel locationPin

New York, New York

Best Western Premier Herald Square exterior_detail

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About hotel

Located in the heart of vibrant New York City sits Best Western Premier Herald Square, a perfect haven for travelers seeking a convenient and budget-friendly stay. Whether you're in town for business or leisure, this hotel offers a prime location to discover the best of the city. From iconic landmarks like the Empire State Building to the trendy boutiques of 5th Avenue, everything is just a short 5-minute walk away. Upon entering one of the 94 opulent rooms, you will feel right at home. Each room is meticulously designed with your utmost satisfaction in mind, equipped with state-of-the-art amenities including LED televisions, complimentary Wi-Fi and wired internet access, and private bathrooms with showers and luxurious toiletries. The elegant and inviting ambiance will make you feel at ease in no time. But don't let the cozy interiors confine you to your room for too long. The hotel's prime location offers effortless access to popular attractions such as Herald Square, Macy's, and the iconic New York Public Library. After a day of exploring the city, you can revitalize at the fitness center or catch up on work with the complimentary internet access. The hotel's attentive concierge services are also readily available, ensuring that you don't miss out on any must-visit places. For corporate travelers, Best Western Premier Herald Square surpasses expectations. With complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby, you will have all the essential amenities to stay productive. And when hunger strikes, indulge in a cup of coffee at the on-site cafe or sip on a cocktail at the chic bar/lounge. Don't forget to treat yourself to the mouth-watering buffet breakfast available every morning for a small fee. As the day winds down, you can relax, knowing that the hotel's central location provides trouble-free access to major airports like LaGuardia, John F. Kennedy, and Newark Liberty. So whether you're arriving from out of town or just need a break from the bustling city, Best Western Premier Herald Square has got you covered with its exceptional hospitality. Book your stay now, and discover the comfort and convenience of this exceptional hotel that offers the best Best Western Premier Herald Square room prices. Don't hesitate to book your stay online at Best Western Premier Herald Square and experience the affordability and convenience of this phenomenal hotel. Conveniently located at 50 W 36th St, New York10018, United States, it's easy to find and perfect for any traveler.

Highlights

• Centrally located in bustling New York City • Within walking distance of iconic Empire State Building and 5th Avenue • Easy access to Broadway and Times Square • Modern and comfortable air-conditioned rooms with complimentary Wi-Fi and LED TVs • Fitness center for active guests • Complimentary newspapers and 24-hour business center for business travelers • Concierge services for a worry-free stay • Short distance (0.9 km) from railway station for convenient transportation • Approx. 30-min drive from major airports (LGA, JFK, EWR) • Variety of room options, from budget to luxury • Proximity (0.4 km) to major tourist attractions like Bryant Park and New York Public Library • On-site coffee shop and bar/lounge to unwind • Buffet breakfast available daily (fee)

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Concierge desk

Banking services

Breakfast available

Coffee/tea

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Concierge desk

Banking services

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Masks are compulsory at the property.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: USD 200 per accommodation, per stay.

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA).

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Masks are compulsory at the property.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: USD 200 per accommodation, per stay.

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA).

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are allowed.

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Amenities

Location

36th St, New York, New York, 10018

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Ratings & Reviews

4.3/5

1.19K Ratings

Melody Black

1/5

26 Nov, 2023

DO NOT BOOK!!! This location is owned by the city and they won't have rooms when you arrive. They are in some deal with the Empire State location 7 blocks away- DO NOT BOOK there either. They will make you pay the Herald Square location rate that is $1,000 more than the hotel they will move you to and management will not be helpful at all. Best Western is also a franchise and the customer service line can't do anything to help you out. I wouldn't book any of these locations. It took time away from our trip and wasn't what we were expecting.

Casey Bates

5/5

12 Dec, 2022

My friends and I had a girls weekend trip to NYC for the weekend and had a lovely stay. The rooms are a great value for price and we felt very comfortable. The location is ideal with lots to do as it’s in Herald Square. The staff were very friendly and polite as well. When checking out, we were running behind as we overslept and called the front desk and they were more than happy to let us take our time checking out around 12 instead of 11. We wanted to grab some bagels from Pio? next door (great bagels) and asked if they could keep our bags as we ran next door quickly and they were very accommodating and friendly. I rarely give reviews but they were so nice that I had to give it five stars.

Alexander Blak

1/5

18 Jan, 2023

Absolutely the worst experience I have had with a hotel. Our trip was planned months in advance, two days before we were slated to check in, the hotel called to say it is “closed”. No reason was given as to why it is closed. We were given two options: cancel for a refund, or go to a different Best Western several minutes away from where we wanted to be. We ended up staying at the Best Western Premier Empire State since our event tickets were already booked. I had reservations for two rooms. When we arrived, the hotel did not offer an explanation for the inconvenience. Our one room needed the comforter and sheets replaced because they were covered in hair. We asked for a 1pm checkout to accommodate our travel plans. The front desk said no problem. Today our swipe cards for both rooms were deactivated after 11am and we were not given replacement cards until after noon. Overall a terrible experience with Best Western. I will not stay at a Best Western again nor would I recommend my family/friends to stay at a Best Western or its affiliates.

Ralf G.

1/5

17 Mar, 2023

After 9 months simply canceled For my first visit to New York, I prepared well: Already 9 months before I booked the overnight stay at the Best Western Premier Herald Square at a good price. And now - 14 days before departure - I first receive a new booking confirmation that is $1,200 above my existing booking! Before I can act on it, the next bad news comes: The hotel cancels my booking because of "overbooking"! "Overbooking" ??? I have booked 9 months ago! Wouldn't those who booked after me be in line first? And as a replacement I am offered a simple hotel far from the gates of the city, because for the good price now nothing more is to be gotten in Manhattan. So now I am punished for booking in time and securing a good price! This is a bottomless impudence. This is not how you deal with your customers!

Sequoya Clay

1/5

20 Feb, 2023

Do not book this hotel! I booked over a month in advance and read the reviews here the night before and discovered it was closed. The hotel never contacted me to tell me they are closed for renovations. I called Best Western customer service and they said there was nothing they could do that day because it was after hours. I contacted the hotel directly, and was told they are in fact closed and that I was rebooked at another hotel (which I was not informed of). I paid extra to have a large room on an upper floor with a view. I was assured I would get the same type of room at the next hotel (I was not). This whole process was so unprofessional and really put a damper on my weekend trip. I’ll never book with them again.

Melody Black

1/5

26 Nov, 2023

Casey Bates

5/5

12 Dec, 2022

Alexander Blak

1/5

18 Jan, 2023

Ralf G.

1/5

17 Mar, 2023

Sequoya Clay

1/5

20 Feb, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.