Best Western River North Hotel

4/5(2.23K Reviews) rating

2 Star Hotel locationPin

Chicago, Illinois

Best Western River North Hotel exterior_detail

1/65

About hotel

Experience the vibrant city of Chicago at the highly sought-after Best Western River North Hotel. Explore the bustling streets of Michigan Avenue and Water Tower Place, just a short walk away from our prime location at 125 W Ohio St, Illinois60654, United States. Our 150 guestrooms are designed with your comfort in mind and equipped with modern amenities for a pleasant stay. Unwind in front of the flat-screen TV or refresh yourself in the en-suite bathrooms with complimentary toiletries and hairdryers. Best Western River North Hotel room prices are affordable, making it a perfect choice for both business and leisure travelers. Book Best Western River North Hotel online for a hassle-free reservation. Our strategically located gem provides easy access to iconic landmarks such as the Willis Tower and Millennium Park, just a 5-minute drive away. Step out to the vibrant State Street and Shops at North Bridge for a retail therapy session. Discover popular attractions like the House of Blues, Merchandise Mart, and Tribune Tower with a leisurely stroll. For travelers, Chicago O'Hare International Airport and Chicago Midway Airport are a mere stone's throw away, allowing for a convenient journey. At the Best Western River North Hotel, we pride ourselves on providing top-notch amenities for an unforgettable experience. Take a swim in our indoor pool or workout at the fitness center for some adrenaline rush. Our 24-hour business center, express check-out, and round-the-clock front desk cater to the needs of business travelers. Don’t miss out on our very own Pizzeria Ora, serving mouth-watering pizzas, or opt for room service during limited hours. Start your day with a delicious cooked-to-order breakfast before heading out to conquer the city. With affordable self-parking and the perfect blend of comfort, convenience, and excitement, the Best Western River North Hotel promises an unforgettable Chicago experience. Book Best Western River North Hotel online now to secure your spot.

Highlights

• Conveniently located near popular attractions including Michigan Avenue and Millennium Park • Within walking distance to State Street and Shops at North Bridge for shopping and dining options • Just a short drive from Chicago O'Hare Intl. Airport and Chicago Midway Airport • Close proximity to train stations for easy transportation for business travelers • A variety of room options, from luxurious to budget, to fit any traveler's needs • Amenities such as an indoor pool, fitness center, and complimentary WiFi for guests to enjoy • Business amenities such as a 24-hour business center and concierge services for business travelers • On-site restaurant and room service available for convenience and dining options • Self-parking and 24-hour front desk for hassle-free check-in and check-out.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

150

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Accessible parking

On-Site parking

Terrace

Indoor pool

Hiking

Breakfast available

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Accessible parking

On-Site parking

Terrace

Indoor pool

Activities

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

Events/parties not allowed.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

Events/parties not allowed.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹16,702

₹22,891

27% OFF

+ ₹2,745 taxes / night

Earn 194 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

Standard Room, 2 Double Beds, Non Smoking

340 sq.ft (31.59 sq.mt)

Smoking policy – non-smoking available

Air conditioning

Desk

Free toiletries

Safe

Room Service

Coffee machine

Microwave

Housekeeping - daily

Private bath or shower

Ironing Services/ board

Body soap

Toilet paper

Shampoo

Toothbrush

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹16,702

₹22,891

27% OFF

+ ₹2,745 taxes / night

Update Price

Earn 194 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

125 W Ohio St, Chicago, Illinois, 60654

View on Maps

Ratings & Reviews

4/5

2.23K Ratings

Michaela Daily

5/5

13 Jan, 2024

Our experience at this hotel was amazing. The rooms are clean, pretty nice. Great view from the terrace in the pool area. But the best part overall was the staff, Jordan was AMAZING. He accommodated to all of our needs and made sure our experience was the best it could be, and on top of that he just has the greatest personality. Another shoutout to Wallace, he was also very helpful. We ordered a food delivery to the wrong address and he helped us out so so much. Thanks Best Western River North! Would definitely come back!

shimmeringpath

5/5

15 Nov, 2023

Five stars for the Housekeeping Staff and the room size . The rooms are really quite big I'm pleasantly surprised. This place isn't new and definitely has signs of age . But for the price the location is great. You're very close to good restaurants, public transportation and not far from the river. Housekeeping is really good too - rooms are clean. They also have a pool which I tried in November and it was definitely warm enough. There's parking too . Pretty good spot . Try Bar Cargo up the street for Roman style pizza.

Jill Sherman

4/5

25 Nov, 2023

Our room was nice and clean. The hotel restaurant with full bar was very good. The rooftop pool was great too. All staff were very pleasant, helpful, accommodating and it was quite refreshing. The best part was the parking attendant, Wallace! He was so thoughtful, helpful, welcoming, funny, and truly loves his job and cares about the guests. A great experience!

Shannon McGee

5/5

21 Nov, 2023

The room was decent sized. It wasn't brand new but was decent and a good value for the price. Location was great. Was able to walk to tons of things to do and places to eat. Their signage for parking needs work though. All signs said you had to pay in the lot on your phone so I did. When I went in, the hotel employee said my parking was included in the rate and gave me an email address for the parking lot company where I could ask for a refund. I've been doing that for over a week and haven't gotten my money back yet...

Michaela Daily

5/5

13 Jan, 2024

shimmeringpath

5/5

15 Nov, 2023

Jill Sherman

4/5

25 Nov, 2023

Shannon McGee

5/5

21 Nov, 2023

Helga Spotts

3/5

17 Jan, 2024

Elevators were tiny! You can tell it was a renovation. Not handicap friendly. Need chair height toilets and the mattress was a hard as a rock. Get Keurig for the room. No microwave or refrigerator. Shower head had weak pressure. Air unit clunked at intervals, sounded like someone was trying to break in.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.