Bienvenue Delta Hotel

4.3/5(307 Reviews) rating

3 Star Hotel

119

1/119

About hotel

Bienvenue Delta Hotel, located in the heart of Nairobi Central, welcomes you to a perfect blend of luxury and convenience. Our prime location makes us the ideal choice for travelers looking for a central base to explore the bustling city. You can easily reach us at University Way, Opposite central police station, Kenya. Immerse yourself in the vibrant energy of the city as we are just a short 15-minute drive from must-see attractions such as Nairobi National Park, City Market, Jeevanjee Gardens, University of Nairobi, and Nairobi Gallery. Experience comfort like never before in our spacious, air-conditioned rooms. We offer 85 modern and well-equipped rooms with amenities like flat-screen televisions, complimentary Wi-Fi, private bathrooms with toiletries and hairdryers. Our terrace and garden offer captivating views, the perfect spot for unwinding and taking in the bustling city vibes. Looking for some fun? Head over to our in-house nightclub. Our hotel also caters to business travelers with a business center and four versatile meeting rooms, designed perfectly for any corporate function. After a busy day, indulge in our exquisite local cuisine at Fontaine Sports Bar Grill, accompanied by a stylish bar/lounge setting. Or, enjoy our 24-hour room service in the comfort of your room. Don't miss out on our complimentary daily reception, where you can socialize with fellow travelers. At Bienvenue Delta Hotel, we go above and beyond to exceed your expectations. With amenities like concierge services, complimentary valet parking, and an optional round-trip airport shuttle, we ensure your stay with us is nothing short of exceptional. Whether you're traveling for business or pleasure, our hotel offers a comfortable and affordable stay for all types of guests. So, why wait? Book Bienvenue Delta Hotel online now and experience the best of Nairobi's charm and sophistication. Every moment spent here is worth cherishing.

Highlights

• Centrally located, just a 15-minute drive from Nairobi National Park and City Market • 85 air-conditioned rooms with free WiFi, flat-screen TVs, and modern amenities • Wide range of options from luxury to budget to cater to both casual and business travelers • Easily accessible from the airport and railway station (nearest airport is 17.5 km away) • Close proximity to popular tourist attractions like Jeevanjee Gardens and Kenya National Theatre • On-site amenities include a nightclub, terrace, and complimentary concierge services • Business amenities include a business center and 4 meeting rooms for events • On-site restaurant and bar, with 24-hour room service and daily complimentary reception • Free valet parking and airport shuttle available for a surcharge (24-hour service) • Friendly and helpful staff, daily housekeeping, and well-maintained facilities for a comfortable stay.

Quick Facts

Check-In

1:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Newspaper

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Nightclub

BBQ/Picnic area

Coffee/tea

Airport shuttle service

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Newspaper

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Activities

Nightclub

BBQ/Picnic area

Food & Beverages

Coffee/tea

Services

Airport shuttle service

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

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Amenities

Location

Standard St, Nairobi

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Ratings & Reviews

4.3/5

307 Ratings

Fábio

5/5

16 Oct, 2022

Really great place, well located right in the centre of Nairobi great history behind it too which i love!Food is great and staff are really amazing and friendly big shout out to Daudi at Breakfast that really made the start of our long days ahead so much better with his smile and make sure we were well looked after so thank you and keep doing what you do best! You are Amazing!

Duncan Fraser

5/5

3 May, 2022

Excellent food, even better service. The restaurant is part of the Savaro Stanley 5* hotel (which itself is exceptional) so be prepared for prices to be on the high side for Nairobi but well worth every penny

James Chen

5/5

4 Feb, 2019

One of the best meals we’ve had in Nairobi. Chicken Poussin and Point Neuf potatoes were spot on, Mutton Rohan Josh was authentic. Coffees were strong and better than artcaffe/java. Food at moderate prices, but well worth beyond that. Staff and service were top class.

Xena Wang

5/5

24 Aug, 2019

Thorn Tree Café is part of the Sarova Stanley, the oldest hotel in Nairobi and established in 1902. The hotel feels very upscale and luxurious. The Café has an indoor and semi-outdoor dining area, and the outdoor one contains the famous Thorn Tree that is the namesake of the Café and a billboard full of messages. Complimentary flatbread with olive oil and beetroot yogurt sauce was provided. I sampled their seafood spaghetti (1900 KSH) and vegetable pizza (1600 KSH). Their spaghetti was good and had a tangy, savory tomato sauce, but seemed to have very little actual seafood, or very little visible chunks of seafood at least - the seafood could've been blended/mushed together with the sauce. Their vegetable pizza comes with a choice of five ingredients. I chose sweetcorn, mushroom, artichoke, and courgette. I also asked for olives but the chef forgot to put them. The pizza itself was thin-crusted and very delicious. It was perfectly seasoned and covered with a generous layer of cheese. The portion sizes are decent and can satiate a reasonably hungry person. The service is friendly too. Because the chef forgot the olives on the pizza, the restaurant offered us a complimentary fruit plate. Then when we noticed that some of the watermelon was not fresh, they gave us 2 more apples. Overall I enjoyed the food and the experience at Thorn Tree Café. It is less fancy than the Lord Delamere Terrace at Fairmont The Norfolk, but it is nevertheless a great dining spot.

Fábio

5/5

16 Oct, 2022

Duncan Fraser

5/5

3 May, 2022

James Chen

5/5

4 Feb, 2019

Xena Wang

5/5

24 Aug, 2019

Jan-Philipp Beck

5/5

3 Dec, 2022

Great historic place with a fun story, when you check out the tree. Try to go to the hotel lobby, check the pictures and history. Just a great little visit and stop when you are downtown.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.