Blueprint Apartments - Turnmill Street

The location is quite good, close to the tube (metro) station which is for many lines. The apartment was rather clean except for one additional throw (blanket) that looked and smelled like it hasn't been washed for years. The size of the apartment was quite good. We could hear people buzzing other flats and calling elevator and walking in the corridor like there were no door and walls. The light from the street was very bright and directly to the windows, but blinder rolls were so thin we had lots of light inside at night. When we arrived the safebox was locked, we called to fix it so we could use it - no one ever came. The extractor in the kitchen wasn't working and the windows have been locked - so we couldn't open them. I called the "reception" and described the problem, they said they don't allow anyone to open the windows because they have air con in the building and they will send someone to fix the extractor. The next day housekeeping knocks on my door, without saying hi or her name she asks if we are cooking in the apartment (yes, that is why we rented a place with the kitchen - to fry some eggs or warm up meals sometimes) and she tells me in a rude manner that then I must open windows because it smells of food, I explain to her that this is a problem I addressed to their "reception" and they told me I am not allowed to open windows even if the extractor is not working, I thanked her that she unlocked the windows while she was cleaning (once in 4 days) and that now we will be able to open them. She continued repeating in a rude manner (wording and tone of voice) that we must open the windows. And then she said, "Don't forget to put the dishwasher, your check-out is tomorrow!". I had a feeling that I am talking to a bad stepmother from a fairytale, not a housekeeper of the apartments for which I paid 1400 pounds for a week! So they don't communicate between the "reception" (which is not in that building) and housekeeping (even on basic points of opening windows - not the same rules) and housekeeping is very rude.

I don't typically post reviews, but I just want to make sure that anyone who books this location understands. I'd say both the apartment and location are excellent! However, if you were to store luggage upon early arrival, I hope that Blueprint could indicate on the booking page that the location is 20 minutes away from where you are staying. Otherwise, you won't know until you arrive on Turnmill Street with all of your luggages and only then will someone decide to inform you that the storage is at a different location that is 20 minutes away by cab! We are foreigners who are unfamiliar with the area, so I did ask for assistance. The concierge was quite helpful in advising us to put our luggage in the common area of the little lobby if we are okay.I do appreciate her assistance, however the housekeeper gave us the long stare and is completely unwilling to assist! She insisted there was nowhere for us to store our luggage and that it would prevent her from cleaning. I'm forced to load all of my belongings onto the taxi and stow it in the other storage location. Please also let your guests know that your unusually early check-out time is 10 am. The same maid arrived, and of course you can see that she wasn't very courteous to inform us that the checkout was at 10am as at that time it was already 9am because it wasn't listed on the booking page.