By The Sea Port Douglas

4.9/5(371 Reviews) rating

4 Star Hotel locationPin

Port Douglas, Queensland

255

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About hotel

Indulge in a tropical escape at By The Sea Port Douglas, an exquisite hotel nested in the heart of Queensland, Australia. Tucked just steps away from the stunning Four Mile Beach and vibrant Macrossan Street, our 4-star aparthotel offers an unbeatable location for exploring the best of Port Douglas. With an esteemed rating from Star Ratings Australia, you can trust in our exceptional services and amenities for a memorable stay. Choose from our 24 stunning guestrooms, each uniquely designed with contemporary touches and lavish comforts. Relax in a stylish kitchen equipped with a fridge and stove, before sinking into a luxurious Tempur-Pedic bed adorned with premium linens. Stay connected with complimentary wired and wireless internet, and enjoy access to a variety of cable channels on a 50-inch Smart TV. Venture out and discover the hidden treasures near our hotel, including Flagstaff Hill, Port Village Shopping Centre, and Court House Museum. Take a dip in our refreshing outdoor pool or get a workout in our modern fitness center. We also offer free Wi-Fi and tour and ticket assistance to help make the most of your trip. End the day with a barbecue and quality time with loved ones in our picturesque courtyard. For our business guests, we offer convenient amenities like free wired internet, luggage storage, and laundry facilities. Traveling to our hotel is hassle-free with our roundtrip airport shuttle (available upon request, for a fee) and complimentary self-parking. The Cairns International Airport is just 41.2 miles away, making your arrival and departure effortless. Ready to experience a luxurious yet affordable stay? Book By The Sea Port Douglas room prices online now and enjoy the ultimate combination of comfort and convenience.

Highlights

• Located centrally, steps away from Four Mile Beach and Macrossan Street • Individually decorated guestrooms, with kitchens and Tempur-Pedic beds • Complimentary wireless internet and 50-inch Smart TVs in all rooms • Short walking distance to attractions like Flagstaff Hill and Port Village Shopping Centre • Conveniently close to airport and railway station (66.4km from Cairns Intl. Airport) • Range of room options, including luxury, boutique, and budget • Outdoor pool and in-room fitness for recreational activities • Business amenities such as complimentary wired internet access and laundry facilities • Tour/ticket assistance and barbecue grills available • Awarded a star rating from the Australian Star Ratings Agency, suitable for both casual and business travelers.

Quick Facts

Check-In

1:30 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

On-Site parking

Library

Terrace

Hiking

Airport shuttle service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

On-Site parking

Library

Terrace

Activities

Hiking

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts major credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 3:30 PM. If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival. Guests arriving after 3:30 PM will find a letter for them on the Late Arrivals notice board at the reception, containing their check-in instructions.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts major credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

₹12,560

₹15,615

20% OFF

+ ₹1,359 taxes / night

Earn 139 Reward Points

Flat ₹1,988.25 off included with coupon INTSTAY

Select Rooms

Studio Apartment for 4 People

452 sq.ft (41.99 sq.mt)

Electric kettle

Smoking policy – non-smoking available

Refrigerator

Free toiletries

Laundry

Air conditioning

Ironing Services/ board

Blackout Curtains

Wardrobe/Closet

Body soap

Toilet paper

Shampoo

Bathtub or shower

Private bathroom

Hairdryer

DVD Player

In-room tablet

Streaming Services

Kitchen

Toaster

Stovetop

Microwave

See All

OPTION 1

Refundable

₹12,560

₹15,615

20% OFF

+ ₹1,359 taxes / night

Update Price

Earn 139 Reward Points

Flat ₹1,988.25 off included with coupon INTSTAY

Amenities

Location

Macrossan St, Port Douglas, Queensland, 4877

View on Maps

Ratings & Reviews

4.9/5

371 Ratings

Ben Keene

5/5

10 Jan, 2024

THANK YOU once again for the best week in Port Douglas! Honestly the most friendly reception team ever - who are always there to help recommend and book great tours! We love all the awesome equipment - bikes, beach gear and inflatables to use at our leisure. We've had the best stay! Sad to leave, but see you again soon :) Ben and Nicola

Marie-Ann Van Houts

5/5

6 Dec, 2023

I read the reviews before I booked & was pleasantly surprised & could see why it had such rave reviews. It's got everything you could possibly wish for. Location, cleanliness, fantastic staff who cannot do enough for you, quirkiness. It is a haven for kids & adults alike. An arms length from a beautiful beach, shops &;restaurants within easy reach. Thank you from John & myself for our beautiful b'day surprises. It made us feel even more special. My husband turned 95 & doesn't want to stay anywhere else. Loved it, loved it, loved it. Thank you to the ladies from "By the Beach".They treat you like family x

Camila Stipanich

5/5

15 Nov, 2023

So perfect!!! Me and my dad had an amazing stay! The girls are awesome, very good energy and everything they offer like beach stuff, bikes... it was pretty amazing! Thanks so much , very good hospitality service! :) Also we forgot some personal belongings and they delivered to our house in NSW! 11/10 ❤️

rod morcombe

5/5

13 Nov, 2023

We had the best 2 weeks at By the sea. We celebrated our 40th wedding anniversary and my birthday and on both occasions the girls had left a card and a bottle of sparkling for us. Nothing was too much trouble and we were always welcomed back from an activity with genuine interest in our day. Bikes, beach equipment, towels, ice, water and esky’s all for complimentary use. Would definitely recommend this resort, great location also.

Alison Russell

5/5

31 Oct, 2023

Our stay at By the Sea was exceptional. The rooms were exactly what we needed and as described. They were clean with plenty of storage. The customer service was exceptional, all interactions with staff were friendly and their willingness to help and offer advice was second to none. The location was just perfect so easy to walk to the shops, restaurants and beach. By the Sea offers so many 'little' extras that are included in the price. Some of the 'extras' include bikes and helmets, eskys, beach chairs, umbrellas, picnic baskets, games, pool floats.....the list really does seem endless. If you are looking for affordable, great friendly accommodation in a perfect location, look no further, you have found it at By the Sea. You will not get better customer service anywhere.

Ben Keene

5/5

10 Jan, 2024

Marie-Ann Van Houts

5/5

6 Dec, 2023

Camila Stipanich

5/5

15 Nov, 2023

rod morcombe

5/5

13 Nov, 2023

Alison Russell

5/5

31 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.