Cape Town Lodge Hotel

Living in a Construction Zone Among Work Cars" It's the worst hotel I've been so I decided to tell all problems. My recent stay at this hotel turned out to be extremely unpleasant. Here are a few points that potential guests should consider: 1. Unbearable Construction Noise: The construction right under the window starts early in the morning and continues throughout the day, making it feel like the workers and their work cars are operating right in your room. Due to poor sound insulation, rest and sleep become impossible. 2. Lying by Staff: Despite assurances from the hotel staff that there would be no noise from 4:00 PM to 9:00 AM, the construction resumed at 7:30 AM. 3. Inconvenience with Power Outlets: The room for two has only one European standard socket, and there are no adapters available. 4. Wi-Fi Issues: The internet did not work during my entire stay, and the reception only noted that "work is being done." 5. Unexpected Power Outage: One evening, the electricity went out suddenly, and the hotel staff did not warn the guests in advance. 6. Demand for Additional Fees at Check-In: Additional payment was demanded upon check-in, and judging by other reviews, the return of these funds is not guaranteed. Overall, I would not recommend this hotel for a stay, especially if you value peace and comfort.

Unacceptable to call this a 4 star hotel. From the moment we walked in the staff were constantly questioning us and acting strangely. We requested extra linens for the bed in our suite as we had a friend staying with us. They declined and said they do not do extra beds even though there was plenty of space. The next day we arrived back at our hotel and we were LOCKED out of our room! When asking the staff why they did this, it was because they required us to pay for an extra bed.. That was inconsistent with what we were told before. I questioned why the manager would lock us out of our own room. He replied "it's policy". I have never heard of such a policy and would stick away from this hotel. Unfriendly staff, unprofessional and not a good vibe overall. If you were stranded in Cape Town this may have been a satisfactory option but with that many options in Cape town, this is not the one. As if the service wasn't bad enough during our stay, checkout was another issue. The staff on shift checking us out insisted we had taken wine from the mini fridge. We did not touch the mini fridge since our arrival. After some back and forth and having to explain ourselves once again, they let it go. If you enjoy a prison style treatment, this is the hotel for you. If you prefer professionalism and friendliness find somewhere else. One good thing to note was the lady working at the bar, Janine. She was friendly, professional and accommodating.