Capital O 1169 Le Grand Hanoi Hotel - The Charm

3.6/5(14 Reviews) rating

2 Star Hotel

Capital O 1169 Le Grand Hanoi Hotel - The Charm featured

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About hotel

Location: Located in Hanoi (Cau Giay), Super OYO Capital O 1169 Le Grand Hanoi Hotel - The Charm is minutes from Charmvit Tower and Embassy of the Republic of Korea Consular Office. This hotel is within close proximity of Vincom Tran Duy Hung and Hanoi Museum.Rooms: Make yourself at home in one of the 23 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.Attractions: Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Charmvit Tower - 0.4 km / 0.3 mi
Embassy of the Republic of Korea Consular Office - 0.5 km / 0.3 mi
Vincom Tran Duy Hung - 0.8 km / 0.5 mi
Hanoi Museum - 1.6 km / 1 mi
Vietnam National Convention Center - 1.6 km / 1 mi
Vincom Mega Mall Royal City - 1.6 km / 1 mi
Hanoi National University - 1.7 km / 1.1 mi
National Exhibition Construction Center - 1.8 km / 1.1 mi
Keangnam Landmark Tower 72 - 2 km / 1.3 mi
US Embassy - 2.2 km / 1.4 mi
Thu Le Park - 2.4 km / 1.5 mi
The Garden Shopping Center - 2.6 km / 1.6 mi
Australian Embassy - 2.6 km / 1.6 mi
Embassy of the Republic of Korea - 2.7 km / 1.7 mi
Lotte Center Hanoi - 2.7 km / 1.7 mi

The nearest major airport is Noi Bai Intl. Airport (HAN) - 22.7 km / 14.1 mi.

Amenities: Make use of convenient amenities such as complimentary wireless Internet access, shopping on site, and a fireplace in the lobby.Business Amenities: Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.Dining: Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours).

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

On-Site parking

Designated Smoking Areas

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

On-Site parking

Designated Smoking Areas

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Private host property.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Private host property.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹1,546

₹3,182

51% OFF

+ ₹268 taxes / night

Earn 18 Reward Points

Select Rooms

OPTION 1

Refundable

₹1,546

₹3,182

51% OFF

+ ₹268 taxes / night

Update Price

Earn 18 Reward Points

Amenities

Location

Trung Ho�, Hanoi, 100000

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Ratings & Reviews

3.6/5

14 Ratings

Nguyễn Đức Thông

1/5

18 Jun, 2023

Our group rented 2 rooms through Agoda. I paid in full, but due to the train delay, I didn't arrive until 9:00 p.m. to check in and the staff reported that the room was full. That means the room we booked was rented by the hotel to someone else. The hotel is blatantly lying about its business. At such a dark night, our group had to take a taxi to find another hotel to stay. I reported it on Agoda. Let's see how the hotel will respond

Tam Nguyen

1/5

18 Jun, 2023

I booked a room and paid for it. When I arrived, the guest informed me that there was no room available and asked me to move to another hotel whose quality did not seem to be equal to the room I had booked. I see that the hotel collects money in advance, so it intentionally traps customers with poor service.

Thuy Nguyen

1/5

17 Jun, 2023

Extremely disappointed and annoyed. I booked 2 rooms on June 17. At 9pm when we arrived at the hotel, the receptionist informed us that our room had not been cleaned. When we asked to clean the room, we received the answer: "There was a heavy rain, so the cleaning ladies have all gone home?" While our room should have been ready at 2:00 pm on the same day, we did not have to wait until 9:00 pm to clean the room when we arrived. More surprisingly, the receptionist told us they wanted to take us to a hotel in the same branch to make up for the room on this side, but the quality of both sides was not the same. We are very upset and angry that we have booked a room in advance and completed payment via agoda but the hotel is still so irresponsible. Really a very bad experience. We had to take the bus ourselves and book another, better hotel. Everyone should think again.

Nguyễn Đức Thông

1/5

18 Jun, 2023

Tam Nguyen

1/5

18 Jun, 2023

Thuy Nguyen

1/5

17 Jun, 2023

Vu Thuy Van

5/5

27 Dec, 2022

Nice clean room, new furniture, very enthusiastic and attentive reception staff. My family had a good experience at the hotel. The hotel location is also very close to many delicious places to eat. If I have a chance, I will definitely come back

Truong Nguyen

1/5

18 Jun, 2023

Booked a room and paid in advance, but when we arrived, the hotel said there were no rooms available

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.