Capri by Fraser Johor Bahru

4.4/5(1.12K Reviews) rating

4 Star Hotel locationPin

Johor Bahru, Johor

1/70

About hotel

Conveniently situated in the heart of Johor Bahru's Central District, Capri by Fraser is the ideal accommodation for those looking to explore the vibrant city. Our 4-star hotel is just a short 3-minute walk from the Johor Bahru Customs, Immigration, and Quarantine Complex, and a quick 6-minute stroll from the bustling Johor Bahru City Square - making it the perfect base for your adventures. Prepare to be amazed as you step into one of our 316 modern and stylish rooms. Each air-conditioned room is equipped with all the necessary amenities for a comfortable stay. Stay seamlessly connected with complimentary Wi-Fi and indulge yourself in an invigorating shower using our complimentary toiletries and bidets in our private bathrooms. Our rooms also feature a phone, in-room safe and a well-appointed work desk for your convenience. Explore the nearby attractions such as the Angry Birds Activity Park, Johor Bahru Old Chinese Temple, and Persada Convention Center, all within a convenient 1.5km radius. For those who love to shop, popular destinations like Komtar JBCC and Bazaar Karat (Rusty Market) are just a short distance away. After a day of adventure, unwind in our exquisite outdoor pool or rejuvenate your mind and body in our steam room. Keep up with your fitness routine at our well-equipped gym. Stay connected with our free Wi-Fi available throughout the hotel. Our business-savvy guests can take advantage of our fully-equipped business center and round-the-clock front desk services. Complimentary self-parking is also available onsite. Indulge in a variety of tantalizing dishes at our two restaurants and coffee shop, including a delectable buffet breakfast available daily at a nominal fee. Whether you are traveling for business or leisure, Capri by Fraser Johor Bahru offers affordable and comfortable accommodations suitable for a variety of travelers. Located at Menara Tiga Serangkai, Jalan Tengku Azizah, Johor80300, Malaysia, our hotel is easily accessible from nearby airports including Senai International Airport and Singapore Changi Airport, both within a 38km radius. Don't wait any longer, book your stay with us today and experience the best of Johor Bahru. Book Capri by Fraser Johor Bahru online now to secure your room at unbeatable Capri by Fraser Johor Bahru room prices.

Highlights

• 4-star hotel with modern rooms and amenities • Located in Johor Bahru (Central District) • 3-minute walk from Johor Bahru Customs, Immigration, and Quarantine Complex • Only a 6-minute walk from Johor Bahru City Square • Nearby attractions include Johor Bahru Old Chinese Temple and Angry Birds Activity Park Johor Bahru • Complimentary Wi-Fi and air-conditioning in all rooms • Outdoor pool, steam room, and fitness center for relaxation and recreation • Business center and concierge services available • Distance from Senai International Airport: 30.2 km • Distance from Singapore Changi Airport: 37.3 km • Distance from Seletar Airport: 20.5 km • On-site self-parking for guests • 2 on-site restaurants and a coffee shop/cafe • Buffet breakfast available daily for a fee

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

316

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

Accessible parking

Concierge desk

Children's Pool

Game Room

Breakfast available

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

Accessible parking

Concierge desk

Activities

Children's Pool

Game Room

Food & Beverages

Breakfast available

Services

Gym

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Long-term renters welcome.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Long-term renters welcome.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹10,320

₹14,009

26% OFF

+ ₹1,096 taxes / night

Earn 114 Reward Points

Flat ₹1,630.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹10,320

₹14,009

26% OFF

+ ₹1,096 taxes / night

Update Price

Earn 114 Reward Points

Flat ₹1,630.88 off included with coupon INTSTAY

Amenities

Location

Jalan Tengku Azizah, Johor Bahru, Johor, 80300

View on Maps

Ratings & Reviews

4.4/5

1.12K Ratings

Akmal Zubair

5/5

22 Jan, 2024

Everything over here in Capri by Fraser Johor baru has been nothing but a wonderful experience and definitely a memorable one , with the stay and getting the opportunity of a free upgrade to Studio executive King , the process of check in was easy, the employees was very welcoming to new guests , to the dining experience served by Juju and raj was very good. The food served here was fine and there's plenty of choice to choose from. Definitely a place to recommend for anyone who wants a day to relax alone or with family. Thank you once again for the amazing experience , really grateful for the stay and will surely visit here again one day . 😊

Poh Chee

2/5

21 Jan, 2024

It started with not a such a good experience. The check in that we sent forward was not experience (but not his problem), as his manager also took so long to do the check in and blamed the system was lagged, although other counters who came already completed. On the 2nd day, my friend in room 2802 had a shocked when they were taking an afternoon nap. Another couple who just checked in entered their room, with another card that showed exactly same room. When we feedback to reception on that day, they did not apologized but said they will check and mostly a system glitched. Another manager blaming the system. When checking out, we checked again, this time the manager blamed everyone else other than reception 1) it could have been the cleaner - my friend insisted not so as they spoke to the couple 2) the couple went to wrong room - my friend said that cannot be true as the card stated the room 2802 and the card accessed the room. No apologies again! My suggestion is to train the front desk to handle customers more appropriately and if your system is a problem, fix it or change it. The breakfast was a good spread and the reception was good but the cleanliness is terrible. They clean the table and sweep the dirt to the floor OMG. The F&B director should really look at the training of staff. Thank you Check in 19 Jan and check out 21 Jan 2024

Kah Wang Tan

5/5

13 Nov, 2023

Booked an executive king studio and the room was really spacious, and relatively clean. I wrote in to ask about getting a birthday cake for my wife, and they gave us a free slice of cake upon check in, with our aircon already on for us. Breakfast buffet was really good with lots of choices, and service staffs were really friendly. Gym was decently equipped with bench and free weights up to 20kg. Outdoor pool as well as a spin and play where it’s laundry area with a PS4. Some areas for improvements: 1. Car park. Really very limited for hotel guests despite this being a 40 storey hotel. Guests only can park at red lots but it was less than 50? And quite troublesome every time you enter/leave as you will need to collect a ticket and have it validated at the lobby before leaving. Can consider opening up more lots and streamline the process for re entrance. 2. Amenities within the room not replenished. There was no more conditioner and tissue box was almost empty when we checked in. Though staffs were prompt to refill them.

Sally Webb

5/5

13 Jan, 2024

Great value for money and an oasis after our journey from Singapore airport on public transport on a very busy Friday night! Room very well equipped (fridge, kettle etc) and incredibly comfortable bed. Location good for us as by the station though somewhat hard to walk to (only 5 mins so no point getting a taxi!) as not an obvious route, even using Google maps! (Google suggested a 30 min route?!)

Philip Chan

5/5

7 Dec, 2023

Stayed for two nights in a Studio Executive King size room. Rooms were modern and well-appointed, with good soundproofing. Nice details - e.g. touch switch on the mirror to adjust lighting settings, provision of body lotion, a stylish and user-friendly toothbrush. Breakfast spread was substantial, with eastern and western delights. Bus service to JB City Square Mall ran on time and bus was clean. Check in was smooth. Staff seemed happy to work here. Asked for an anniversary surprise for my wife and the housekeeping provided cake and folded swans on the bed. Keep up the good work!

Akmal Zubair

5/5

22 Jan, 2024

Poh Chee

2/5

21 Jan, 2024

Kah Wang Tan

5/5

13 Nov, 2023

Sally Webb

5/5

13 Jan, 2024

Philip Chan

5/5

7 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.