Caravan Serai

4.4/5(122 Reviews) rating

4 Star Hotel

112

1/112

About hotel

At the heart of Palmeraie, Marrakech, lies an unspoiled jewel - the luxurious Caravan Serai guesthouse. This 4-star retreat is the perfect choice for those seeking an exceptional and unforgettable experience at affordable Caravan Serai room prices. Located just a quick 5-minute drive from the Musée Aman pour la Civilsation de l'Eau au Maroc and only 8 minutes from the prestigious Palmeraie Palace Golf Course, our guesthouse offers the best of both worlds - cultural and recreational attractions at your fingertips. Upon arrival, guests will find themselves in one of our 17 tastefully decorated and spacious guestrooms, equipped with all the essential amenities for a comfortable stay. Enjoy our complimentary Wi-Fi and cable programming, and indulge in our luxurious bidets and designer toiletries in the private bathrooms. Our attentive daily housekeeping services ensure a stress-free stay for all our guests. For those seeking relaxation, our on-site spa offers a variety of massages and body treatments to rejuvenate and invigorate. Our guesthouse also offers concierge services and open-air barbecue grills for a charming outdoor dining experience. Our 24-hour front desk, multilingual staff, and luggage storage add to the convenience of our guests, whether they are traveling for business or leisure. Taste the delectable dishes at our on-site restaurant or sip on a refreshing drink at the bar/lounge or poolside bar. Start your day with a delicious complimentary breakfast before embarking on your adventure in Marrakech. With its idyllic location, excellent amenities, and close proximity to popular attractions such as the Majorelle Gardens and Jemaa el-Fnaa, the Caravan Serai guesthouse is the ultimate destination for a luxurious and immersive experience in Marrakech. Additionally, our guesthouse is conveniently situated just 17 km from Menara Airport, making it the ideal choice for your next unforgettable stay. Book now and discover the unmatched charm of Caravan Serai. Book Caravan Serai Online and enjoy a wonderful stay at 264, Ouled Ben Rahmoune40000, Morocco.

Highlights

• Located in peaceful Palmeraie, 5 min drive from Musée Aman and 8 min from Palmeraie Palace Golf • 4-star guesthouse with 17 well-equipped guestrooms, complete with designer toiletries and bidets • Pamper yourself at the onsite spa or relax by the poolside bar after a day of sightseeing • Complimentary Wi-Fi and cable TV for your entertainment and convenience • Proximity to top attractions like Majorelle Gardens, Jemaa el-Fnaa, and Yves Saint Laurent Museum • Convenient access to Menara Airport (17.1 km) and Business Services Center (10.6 km) • 24-hour front desk and multilingual staff for hassle-free check-in and assistance • Enjoy a delicious meal at the onsite restaurant, with room service available for added convenience • Ideal for both casual and business travelers, with concierge services and business amenities available

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Snack bar

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Hiking

Pool Table

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Snack bar

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Activities

Hiking

Pool Table

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 3.49 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹10,282

₹12,994

21% OFF

+ ₹1,133 taxes / night

Earn 114 Reward Points

Flat ₹1,630.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹10,282

₹12,994

21% OFF

+ ₹1,133 taxes / night

Update Price

Earn 114 Reward Points

Flat ₹1,630.75 off included with coupon INTSTAY

Amenities

Location

Ben Rahmoune, Marrakech, 40000

View on Maps

Ratings & Reviews

4.4/5

122 Ratings

Noor Baouche

5/5

21 Sep, 2023

We stayed at Caravan Serai and loved it! It felt like a fairytale! Everyone is super friendly, great service and loved the hammam treatment of Fatima. We will definitely come back!

Anastasia Stavro

5/5

14 Oct, 2023

I just want to say a THANK YOU to this amazing staff especially to FOUAD , HACHMI , NOUREDINE the restaurant staff and the amazing housekeepers . If that place is stunning it is only for that amazing staff because beautiful places has everywhere but the staff is that one who make the difference.

Peter Sommer

5/5

18 Jan, 2023

Magical place in the middel of no where. This is a fantastic place to stay if you are looking to get an unusual experience and completely disconnected from the busy stress of your everyday life. The is such peace to be found within the completely closed in walls of the entire compound. There are so many wonderful animals that contribute with getting the setting and atmosphere just right. The cats that are there are well fed and cared for. Different birds sing each more beautifully then the next, there are even storks emitting an almost jungle like sound in the distance everyday its fantastic. The yards aswell as the rooms are well decorated in a classic authentic Maroccan way. Every room is unique we where in the master suite room 14 which has an amazing huge bathtub and a great view of the pool and yard. Fantastic smiling personal and service aswell as a good breakfast. We were overwhelmingly happy to stay there, I'm sure you will be too.

Noor Baouche

5/5

21 Sep, 2023

We stayed at Caravan Serai and loved it! It felt like a fairytale! Everyone is super friendly, great service and loved the hammam treatment of Fatima. We will definitely come back!

Anastasia Stavro

5/5

14 Oct, 2023

Peter Sommer

5/5

18 Jan, 2023

Jeff Chase

4/5

24 Apr, 2017

An out-of-the-way traditional lodging near Marrakech. Beautiful building adorned with contemporary African artwork. The hotel manager is very enthusiastic. A good place for a retreat or starting point for an excursion but not so good for visiting the city.

Attila Würth

4/5

13 Oct, 2014

Beautiful, stylish accommodation designed by a famous Moroccan architect, but a limited selection of otherwise tasty food with nowhere else to eat or go in the vicinity. Service is extremely slow with many glitches, but in general they are friendly, polite and very helpful. Internet access is patchy but it is a nice place to relax.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.