Carlton Vale Apartments

4 Star Hotel locationPin

London, England

120

1/120

About hotel

Welcome to Carlton Vale Apartments, located in the heart of London's City of Westminster, at 12 Carlton Vale, England NW6 5EE, United Kingdom. Our 4-star accommodations have been thoughtfully designed to offer both sophistication and comfort, making it the perfect choice for travellers who value luxury and convenience at affordable rates. Each of our guestrooms is uniquely decorated, providing a personalised experience for every guest. After a day of exploring the bustling city, retire to your room and relax in your plush bed. Utilize the full kitchen facilities, including a full-sized refrigerator and oven, to prepare a delicious meal or snack. And for entertainment, tune in to your favourite satellite channels on the 45-inch flat-screen television or stay connected with complimentary Wi-Fi. Our prime location puts you within easy reach of iconic attractions such as Lord's Cricket Ground and Portobello Road Market, as well as hidden gems like ZSL London Zoo and the Sherlock Holmes Museum. Take a leisurely walk through Regent's Park or explore the world-renowned Baker Street. And for those seeking a tranquil escape, Hyde Park and Kensington Gardens are just a short distance away. We also cater to business travellers, with our multilingual staff, luggage storage, and laundry facilities. With quick access to major airports including Heathrow, London City, Gatwick, and Luton, travelling to and from Carlton Vale Apartments is seamless. Experience the best of both worlds at Carlton Vale Apartments – luxury and convenience at affordable prices. Book Carlton Vale Apartments online now and discover the true essence of this vibrant city.

Highlights

• Convenient location in London's City of Westminster neighborhood • Within a 15-minute drive from Hyde Park and Oxford Street • Range of rooms including luxury, boutique, and budget options • Individually decorated guestrooms with kitchen amenities • Entertainment options such as flat-screen TVs and complimentary Wi-Fi • Close proximity to tourist attractions like Lord's Cricket Ground and Madame Tussauds Wax Museum • Ideal for both casual and business travelers • Helpful and welcoming multilingual staff • Convenient amenities such as luggage storage and laundry facilities

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Multilingual Staff

Smoke-free property

Show all Amenities

General Amenities

Multilingual Staff

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a first aid kit.

This property is professionally cleaned.

Professional property host/manager.

Cash deposit required.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: GBP 700 per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [at the apartment]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a first aid kit.

This property is professionally cleaned.

Professional property host/manager.

Cash deposit required.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: GBP 700 per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Pet Policy

Pets not allowed.

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Amenities

Location

Carlton Vale, London, England, NW6 5EE

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All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.