Casa Cleo Boutique Stays by Viadora

5/5(653 Reviews) rating

4 Star Hotel

Casa Cleo Boutique Stays by Viadora facade

1/85

About hotel

Casa Cleo Luxury Plus by Viadora offers a memorable stay in the lively and stylish La Condesa area of Mexico City. This 4.5-star hotel seamlessly combines luxury with sophistication, providing guests with a lavish and indulgent experience. Its prime location grants easy access to must-see destinations like the historic Paseo de la Reforma and bustling World Trade Center Mexico City, both just a brief 15-minute drive away. Other popular spots such as Zócalo and Autódromo Hermanos Rodríguez are conveniently close by, making it the perfect base for discovering the city's rich cultural and historical treasures. With 11 meticulously designed bespoke guestrooms, each equipped with modern amenities like a minibar and a flat-screen TV, Casa Cleo Luxury Plus by Viadora ensures a comfortable and enjoyable stay. Stay connected and entertained with complimentary Wi-Fi access and a variety of cable programming options. The spacious bathrooms provide a luxurious sanctuary, boasting separate bathtubs and showers, as well as hairdryers for your convenience. Expect nothing less than top-notch housekeeping services daily, ensuring a carefree and pleasant experience. Nestled amongst a myriad of attractions, Casa Cleo Luxury Plus by Viadora is within close proximity to Mexico Park, Blackberry Auditorium, and Chapultepec Park. Short drives to sought-after landmarks such as Metropoli Patriotismo, Cibeles Fountain, and the World Trade Center Mexico City make it the ideal location for both leisure and business travelers. Should you require assistance, the hotel offers a 24-hour front desk and laundry facilities. Begin each day with a delightful continental breakfast, served complimentary to our valued guests. A charming terrace with stunning views is also available, perfect for unwinding and taking in the sights after a day of exploration. Experience the epitome of luxury and comfort at Casa Cleo Luxury Plus by Viadora. Don't miss out on this unforgettable experience - book your stay now and discover the exceptional hospitality offered at Casa Cleo Luxury Plus by Viadora.

Highlights

• Located in vibrant La Condesa neighborhood • Within 15 minutes drive from Paseo de la Reforma and World Trade Center • Easy access to top tourist attractions like Zócalo and Autódromo Hermanos Rodríguez • 11 individually furnished guestrooms with minibars and flat-screen TVs • Complimentary Wi-Fi and cable programming • Close proximity to Mexico Park, Blackberry Auditorium, and Chapultepec Park • Conveniently located near Cibeles Fountain and Metropoli Patriotismo • Business amenities such as 24-hour front desk and laundry facilities • Enjoy the views from the terrace and complimentary continental breakfast • Easy access to nearby airports: Benito Juarez International (12.4km), Santa Lucía (49.2km), Toluca (54.4km)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Terrace

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Terrace

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 200 per accommodation, per stay.

We have included all charges provided to us by the property..

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Pet max weight (per pet) in kg is 15.

Pet max weight (per pet) in lb is 33.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 200 per accommodation, per stay.

We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Pet max weight (per pet) in kg is 15.

Pet max weight (per pet) in lb is 33.

Only dogs are allowed.

₹15,202

₹21,095

28% OFF

+ ₹3,411 taxes / night

Earn 186 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹15,202

₹21,095

28% OFF

+ ₹3,411 taxes / night

Update Price

Earn 186 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Cuauht�moc, Mexico City, 06100

View on Maps

Ratings & Reviews

5/5

653 Ratings

Mike W

5/5

31 Dec, 2023

Just got back from a three night stay with multiple adult children in multiple rooms on our first visit to Mexico City. Really loved the property and the quiet neighborhood location. Room were large, modern and well appointed. Staff was very nice. and helpful Only minor complaint - breakfast was a bit spartan, but they are so many great coffee shops and bakeries nearby, so we didn't mind. Highly recommend this place if you want to stay in a neighborhood near nice parks and good restaurants while you explore the city.

Olivia H

5/5

29 Dec, 2023

5 stars plus! Well deserved all around. Was skeptical about the apart-hotel but it was better than I could have imagined. Fantastic extras such as a bose speaker, record player, amazing bathroom with bathtub. Such a lovely solace in Mexico City that allowed us some downtown to feel recharged. Service was excellent and the rooftop terrace was also a beautiful addition.

SS M

5/5

16 Jan, 2024

Wonderful place to stay in a safe, quiet, upper middle-class neighborhood. Very attentive staff - Gabriella and Estrella were very helpful with arranging for extras such as massages or trip to pyramids. Our modern and spacious suite was like a small apartment with an outdoor patio area and soaking tub which was wonderful coming back to after a full day of site-seeing. Complimentary continental breakfast in a beautiful outdoor 3rd floor patio and a washer/dryer available for free self service. Many restaurants, conveniences in the neighborhood. A bit pricey but definitely worth it. Easy to Uber everywhere. Highly recommend.

Mike W

5/5

31 Dec, 2023

Olivia H

5/5

29 Dec, 2023

SS M

5/5

16 Jan, 2024

Amy Murrin

5/5

24 Jan, 2024

We loved our stay at casa Cleo. The rooms are lovely. Beds are comfortable. Location and neighborhood were perfect. Staff are amazing. 100% would stay here again.

Nancy Heldt

5/5

14 Jan, 2024

The hotel is wonderful! Quiet, clean, the bed and pillows fantastic. Continental breakfast was great. Living room with kitchen, bedroom with bath and shower located jn a hip cool neighborhood. I will be coming back:)! XO

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.