Casabella Hotels

3.3/5(76 Reviews) rating

3 Star Hotel

103

1/103

About hotel

Welcome to the opulent and sophisticated Casabella Hotels, situated in the bustling and dynamic city of Hanoi. Our hotel is located in the heart of the Cau Giay district, with a prime address at No 18/76 Tran Thai Tong Str, Cau Giay Dist100000, Vietnam. We are just a short 10-minute drive away from the scenic Hoan Kiem Lake and the renowned Vietnam National University. With our central location, guests can easily access popular attractions such as My Dinh National Stadium and West Lake. We offer 28 upscale and modern rooms, each equipped with amenities such as air conditioning, a well-stocked mini fridge, and a state-of-the-art flat-screen television. Stay connected with complimentary high-speed Wi-Fi and indulge in the luxurious comfort of your own private bathroom, complete with complimentary toiletries and a hairdryer. Our rooms also feature a telephone, a safety deposit box, and a spacious work desk for your convenience. Explore the vibrant culture of Hanoi by visiting nearby landmarks like Indochina Plaza Ha Noi and the magnificent Vietnam Museum of Ethnology, both within walking distance from our hotel. For those interested in famous landmarks, the Australian Embassy and Lotte Center Hanoi are just a brief 10-minute drive away from our premises. Unwind and take in the breathtaking city views from our serene terrace after a day of sightseeing. Our hotel amenities also include complimentary Wi-Fi and a dedicated concierge service to enhance your stay. Business travelers can take advantage of perks like complimentary newspapers, dry cleaning/laundry services, and a 24-hour front desk. Start your day with a delectable traditional Vietnamese breakfast, served daily from 6:30 AM to 9:30 AM. For other dining options, guests can enjoy room service during limited hours. We also provide free on-site parking for your convenience. Experience a premium and convenient stay at Casabella Hotels during your next trip to Hanoi. Our welcoming and attentive staff, along with our modern facilities, ensures a memorable experience for all our guests. So what are you waiting for? Book Casabella Hotels Online and get the best Casabella Hotels room prices. Come and let us spoil you with the finest Vietnamese hospitality.

Highlights

• Ideal location in Cau Giay neighborhood, a short drive from Hoan Kiem Lake and the Vietnam National University • Luxury, boutique, and budget options available with 28 air-conditioned rooms featuring minibars and flat-screen TVs • Complimentary Wi-Fi and cable programming for entertainment • Private bathrooms with showers and complimentary toiletries • Proximity to tourist attractions such as Indochina Plaza Ha Noi, Vietnam Museum of Ethnology, and the Australian Embassy • Within 3 kilometers of the airport and railway station for easy transportation • Terrace, free Wi-Fi, and concierge services available for a comfortable stay • Complimentary local cuisine breakfast and room service upon request • Business amenities including free newspapers, laundry services, and a 24-hour front desk • Free self-parking for convenience.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Terrace

Concierge desk

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Terrace

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

Pet Policy

Pets not allowed.

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Amenities

Location

__ng H_i, Hanoi, 100000

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Ratings & Reviews

3.3/5

76 Ratings

Hai Nguyen

1/5

16 Jul, 2018

Such a terrible place, with bad service attitude, lacking of equipment in room, poor service, high price. Never be there any more.

Hùng Nguyễn

5/5

12 Dec, 2021

Good

Tùng Hoàng (Kyle)

5/5

5 Apr, 2017

Love it

Hai Nguyen

1/5

16 Jul, 2018

Such a terrible place, with bad service attitude, lacking of equipment in room, poor service, high price. Never be there any more.

Hùng Nguyễn

5/5

12 Dec, 2021

Good

Tùng Hoàng (Kyle)

5/5

5 Apr, 2017

Love it

Anh Tai Tran

5/5

5 Sep, 2018

Very worth prices

kirito tv

5/5

1 Aug, 2017

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.