Casas da Baixa - Vila Intendente

3/5(31 Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

1/87

About hotel

Casas da Baixa - Vila Intendente is a luxurious 4-star apartment located in the heart of Lisbon, offering discerning travelers a unique blend of modern sophistication and historic charm. With its central location, guests are just a stone's throw away from iconic landmarks such as Rossio Square and Santa Justa Elevator, making it an ideal destination for those looking to immerse themselves in the rich culture and history of the city. The architectural elegance and interior design of Casas da Baixa - Vila Intendente are truly captivating, with lavish furnishings, art collections, and spacious rooms that boast breathtaking views of the surrounding area. Each of the 12 guestrooms is meticulously designed with kitchenettes, flat-screen televisions, and complimentary wireless Internet access, ensuring a comfortable and convenient stay for every guest. The hotel's state-of-the-art spa and wellness center offer a range of amenities to help guests relax and rejuvenate, while the exquisite dining options celebrate local flavors and international cuisine. Whether you're looking to unwind after a day of exploring the city or indulge in a gourmet meal, Casas da Baixa - Vila Intendente has something for everyone. The personalized service and exceptional hospitality at the hotel leave a lasting impression on every visitor, with guest testimonials highlighting memorable moments that make this hotel a standout choice in Lisbon. To book your stay at Casas da Baixa - Vila Intendente, visit their website or contact them directly. Don't miss the opportunity to experience the perfect blend of luxury, comfort, and convenience in the heart of Lisbon at Casas da Baixa - Vila Intendente..

Highlights

• Centrally located in Lisbon, a 3-minute drive from Rossio Square and 8 minutes from Lisbon Oceanarium • 4-star apartment with 12 guestrooms featuring kitchenettes with refrigerators and ovens • 80-cm flat-screen TVs with cable programming and complimentary Wi-Fi • Safes, microwaves, and housekeeping services available • Avenida Almirante Reis - 0.1 km away • Martim Moniz Square - 0.4 km away • Hospital Sao Jose - 0.4 km away • Torel Garden - 0.7 km away • Castle of Sao Jorge - 0.8 km away • Graça Viewpoint - 0.9 km away • Figueira Square - 1 km away • Dom Pedro IV Statue - 1 km away • Rossio Square - 1 km away • Portas do Sol Viewpoint - 1.1 km away • Restauradores Square - 1.2 km away • Avenida da Liberdade - 1.2 km away • Coracao de Jesus - 1.2 km away • Santa Justa Elevator - 1.2 km away • Hospital Dona Estefania - 1.2 km away • Humberto Delgado Airport (LIS) - 6 km away • Cascais (CAT) - 22.8 km away • Continental breakfast available daily for a fee.

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Smoke-free property

Banking services

Breakfast available

Show all Amenities

General Amenities

Smoke-free property

Banking services

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

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Amenities

Location

Palma, Lisbon, Lisboa Region, 1100-394

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Ratings & Reviews

3/5

31 Ratings

Michael Gehmair

5/5

1 Nov, 2023

Contrary to some other reviews, we had a much better experience. The management was very attentive and always responded immediately to requests, the apartment was very clean and the breakfast service was great. The location is perfect. Short travel distance to the airport as well as the port (can be easily done on foot). The air conditioning worked perfectly, although I deactivated it as the weather was no longer so hot. The curry smell mentioned in other reviews could indeed be perceived, but only in the stairwell and not in our apartment, so no problem. The pool was clean, at the edge the foil has discolored a bit, but the "green water" mentioned in some reviews was not be observed. The water was definitely chlorinated and clean. Anyway, we enjoyed our stay very much and can recommend this accommodation.

Wouter van Beusekom

1/5

26 Aug, 2023

Very bad experience. Management has failed to fix issues that have been reported weeks ago. Air conditioning not working, shower is leaking and swimming pool is not maintained. Unwillingness to find resolution or cancel reservation. I definitely do not recommend any property of Casas da Baixa or StayUpon.

Ryan Kent

1/5

9 Jun, 2023

Bad management and poor facilities. We got a message two days before arriving that the air conditioning is broken. We asked for fans to be provided and they said they will bring ‘an extra one’ soon (there wasnt even one in the first place). Bear in mind we had two different rooms so one fan doesnt help. So the first night we slept with the windows open as it was hot and the noise downstairs from the bar and from the traffic kept us awake. Second day arrived and after more messages one fan finally arrived and it barely worked. Worked very well as a heater but the cold air was barely functional and it was noisy so we abandoned even using it. So, more open windows and more noisy nights. You can see from another review that the air con is a problem. My guess is is that they knew it was broken long ago and just couldnt be bothered to fix it, pretending it was a recent issue. Additionally the shower leaks all over the bathroom floor and despite saying they will get their maintenance man to check it, of course no one came. The bathroom wasnt maintained due to the water creating rust/filth (see photo) Swimming pool was tragic. Full of insects and uninviting. Didnt use.

Michael Gehmair

5/5

1 Nov, 2023

Wouter van Beusekom

1/5

26 Aug, 2023

Ryan Kent

1/5

9 Jun, 2023

AB Service & Sales

1/5

23 Jun, 2023

Got notice 1 day ahead before arrival that climate control wont work. We cancelled immediately after that email. What a shame to be like thar

Sarah Colbert

1/5

25 May, 2022

Unfortunately this property cancelled our booking with 2 days to travelling. They left us with very little options and did not communicate to help us re-arrange a booking. Such a shame as apartment looked lovely.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.