Castletown House Apartments

4.8/5(39 Reviews) rating

3 Star Hotel locationPin

London, England

117

1/117

About hotel

Welcome to Castletown House Apartments, located at 11 Castletown Road in the vibrant and bustling borough of Hammersmith and Fulham in London. Our unbeatable location offers easy access to the best that this city has to offer. With our affordable Castletown House Apartments room prices, you can experience the wonders of London without breaking the bank. Book Castletown House Apartments online today for a stress-free stay. Our 13 thoughtfully decorated guestrooms are equipped with all the comforts of home. Each room is unique, providing a personalized experience for our guests. You can prepare home-cooked meals in our fully equipped kitchens, stay connected with complimentary wireless internet, and enjoy the convenience of in-room coffee/tea makers and washers/dryers. Our weekly housekeeping services ensure a clean and comfortable living space for our guests. At Castletown House Apartments, we understand that every guest has unique needs. That's why we offer convenient amenities such as complimentary wireless internet and tour/ticket assistance, making your stay with us as enjoyable as possible. Business travelers will appreciate our express check-out, luggage storage, and laundry facilities. And for those traveling by car, on-site parking is available. Explore the iconic Thames River, visit the renowned Eventim Apollo, or marvel at the wonders of the Natural History Museum, all just a short distance from Castletown House Apartments. And for guests looking to indulge in some retail therapy, the Westfield London Shopping Centre is only a quick 5-minute drive away. For those arriving from afar, Heathrow Airport is conveniently located just 13 miles away. Other nearby airports such as London City, Gatwick, and Luton make Castletown House Apartments easily accessible for all travelers. Don't just take our word for it, book your stay at Castletown House Apartments today and experience the best of London in an affordable and convenient accommodation.

Highlights

• Centrally located in Hammersmith and Fulham area of London • Close to Natural History Museum and Westfield London Shopping Centre • 13 individually decorated guestrooms with kitchens • Complimentary wireless internet • Weekly housekeeping • Only 0.7 km from Cromwell Road, 0.5 km from Olympia Conference and Exhibition Centre, and 0.6 km from Kensington High Street • Nearby attractions include Stamford Bridge Stadium, Natural History Museum, and Kensington Gardens • Within 5 km of Hyde Park and Buckingham Palace • Easy access to airports (Heathrow, London City, Gatwick, and Luton) • Amenities include free Wi-Fi and tour/ticket assistance • Business facilities available, including express check-out and laundry services • Luxury, boutique, and budget options available • Suitable for both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Designated Smoking Areas

Show all Amenities

General Amenities

Designated Smoking Areas

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cleaning fee: GBP 50 per accommodation, per week.

We have included all charges provided to us by the property..

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cleaning fee: GBP 50 per accommodation, per week.

We have included all charges provided to us by the property..

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

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Amenities

Location

Castletown Rd, London, England, W14 9HE

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Ratings & Reviews

4.8/5

39 Ratings

סיגל שלו עד

5/5

3 Sep, 2022

We stayed for a week - the flat was very pleasant and comfortable, fully equiped, close to the underground and to Supermarkets+Pharmacy+Restaurants. Excellent for a family! Mark+Richard were very helpful and friendly.. I very much recommend!

Raya Shuqom

5/5

31 Mar, 2022

The flat exceeded expectations !! Richard and Mark were very welcoming ,friendly ,and very responsive! I have spent almost three months there and I really enjoyed my stay . The neighbors were quite and the flat is spacious and well furnished with lots of amenities. As for the location , it is really close to west Kensington station and the bus stop ( around 3 minutes walk) . And the shops are just down the road ( Tesco , co op, a pharmacy, and many restaurants). Will definitely stay there again!

Jay McCarten (SideburnZombie)

5/5

21 Jun, 2022

We had the pleasure of staying at Castletown House the middle of June 2022. Mark was a great host. He stayed in touch via email. Letting us know when we could check in and the status of our apartment. He let us keep our luggage there while he finished up the room. It was a cute apartment in a nice part of town. There was plenty of natural light that filled the apartment. The doors to the balcony and window in the living room opened to let in a nice cool breeze. We were there on the hottest day of the year. The apartments do not have Air Conditioning. Mark went and got us two fans to cool the place. It worked out nicely. The bed was comfy. The washer and dryer worked well. The refrigerator was a nice size for water bottles and other drinks. Mark had cabinets full of plates, glasses, mugs and silverware for us to use. He also had pots and pans as well. Castletown is a block away from the Underground station. This was the best part because it made it so easy to get to city center of London. We were there for 4 full days. We used the underground a lot. It only cost us around 30 pounds for two of us the whole time. That also includes the trip to Heathrow Airport. Mark also gave us free WiFi. This helped us keep in contact with home. We really enjoyed our stay at Castletown. There was not much to complain about. The toilet didn’t flush great and the apartment was dusty and needed some high dusting done. Other than that it was the perfect place for us to stay on our London adventure. I would recommend and we are absolutely staying here again.

Vreoxai QQQ

5/5

16 Mar, 2021

We have lived in Richard's apartment for 4 months and are about to leave next month. During our stay, we felt very welcomed by the hospitality and kind heart of Richard and Mark. They are always ready to offer help and they mean it. Besides the wonderful landlord, the house itself is very clean and well maintained. We have all the things that you need for long time or short stay. And its locations allows you to buy groceries, go to restaurants or reach anywhere of London very conveniently. I would recommend anyone to book from them. I tralved a lot, they are definitely one of the best host I have been with!

Carlos Chiang

5/5

12 Mar, 2019

We stayed here 3 nights and really enjoyed our stay. Nice arrangements by Mark who is very friendly and helpful. It is big enough and so clean and comfortable. Good location for public transportation. Various style of restaurant and convenience stores nearby. It includes a full-equipped kitchen, and we loved cooking in the evenings. When We go to London again, we certainly will stay there again.

סיגל שלו עד

5/5

3 Sep, 2022

Raya Shuqom

5/5

31 Mar, 2022

Jay McCarten (SideburnZombie)

5/5

21 Jun, 2022

Vreoxai QQQ

5/5

16 Mar, 2021

Carlos Chiang

5/5

12 Mar, 2019

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.