Catalonia Playa Maroma – All Inclusive

4.6/5(5.31K Reviews) rating

4 Star Hotel locationPin

Playa del Carmen, Quintana Roo

Catalonia Playa Maroma – All Inclusive exterior_detail

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About hotel

Welcome to paradise, where opulence, convenience, and impeccable service await you. Our 4-star all-inclusive hotel, Catalonia Playa Maroma, is located on the pristine sands of Maroma Beach. Indulge in the coastal charm and unparalleled beauty of our surroundings, with popular attractions like Quinta Avenida and Mamitas Beach just a stone's throw away. Our 404 spacious guestrooms exude contemporary elegance and are designed to provide you with the utmost comfort and convenience. Relax on your private balcony and take in the breathtaking views and soothing ocean breeze. Stay connected with complimentary Wi-Fi and enjoy the luxuries of home in this dreamy beach setting. Embark on a journey of rejuvenation at our full-service spa, offering an array of indulgent massages, body treatments, and facials. Or take a walk to Paradise Beach, or perfect your swing at the nearby Playa Paraiso Golf Course and El Manglar Golf Course. For those looking for a bit more relaxation, our six on-site restaurants, including a poolside bar and three lounges, offer a variety of mouth-watering dining options to satisfy your taste buds. Experience our vibrant nightlife and plentiful amenities, including an outdoor pool, outdoor tennis courts, and a nightclub. Our dedicated concierge is available to cater to your every desire, while our multilingual staff ensure a seamless stay. Complimentary self-parking is also available for your convenience. Conveniently located between Cancun International Airport and Cozumel International Airport, our hotel is the perfect gateway to your dream vacation. Book Catalonia Playa Maroma – All Inclusive room prices online now and immerse yourself in the sublime blend of luxury, convenience, and impeccable service that awaits you at our tranquil oasis. Welcome to our haven, where your travel experience will reach new heights.

Highlights

• Located on the beautiful Maroma Beach, steps away from Paradise Beach • 4-star property with 404 guestrooms, all featuring private balconies and complimentary internet access • Close to top tourist attractions like Quinta Avenida and Mamitas Beach (10.7 km and 11.3 km respectively) • Recreational amenities include a full-service spa, outdoor pool, and tennis courts • Perfect for both casual and business travelers • Airport distance: 42.3 km from Cancun Intl. Airport (CUN) and 57.2 km from Cozumel Intl. Airport (CZM) • All-inclusive rates include meals and drinks at onsite dining options • Features six restaurants, poolside bar, and three bars/lounges • Additional amenities include concierge services, babysitting, and free self-parking • Multilingual staff, 24-hour front desk, and luggage storage for convenience

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

404

Floors

Popular Amenities

24-hour front desk

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Accessible parking

Terrace

Concierge desk

Banking services

Sauna

Baby Sitting / Child Services

Children's Pool

Game Room

Nightclub

Tennis court

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Accessible parking

Terrace

Concierge desk

Banking services

Sauna

Activities

Baby Sitting / Child Services

Children's Pool

Game Room

Nightclub

Tennis court

Services

Gym

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

LGBTQ friendly.

No cribs (infant beds) available.

No rollaway/extra beds available.

Travelife.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 32.57 per accommodation, per night.

We have included all charges provided to us by the property. . Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation..

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24..

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31..

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

LGBTQ friendly.

No cribs (infant beds) available.

No rollaway/extra beds available.

Travelife.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 32.57 per accommodation, per night.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation..

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24..

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31..

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Punta Maroma, Playa del Carmen, Quintana Roo, 77710

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Ratings & Reviews

4.6/5

5.31K Ratings

Scott Baer

5/5

24 Jan, 2024

We've stayed at several resorts in the area and this one has given us the best experience to date. Like most other reviewers have wrote, it's a smaller, more intimate resort than many others. The staff provided service that I would rate higher than 5/5. The rooms were spacious and clean. We had a bit of a walk from our room to the pool, but the walkway was covered with "jungle" so it was pretty enjoyable. There was a nice mix of all ages and something there for everyone. Although the pool area was nice, it's a smaller pool area and there is no "quiet pool" area. That said, the beach was quiet and was actually the nicest beach at a resort we've stayed at. Lots of loungers, areas if you wanted sun or shade, white sand, no rocks, very little seaweed and you could walk a km in either direction. Food was good.

S Edwards

5/5

29 Jan, 2024

Had an awesome vacation here. It was clean, kid friendly entertainment was amazing and the shows even better! The beach was clean some seaweed but if you walk down a bit it gets really clear. You can walk for a long time on the beach, it’s safe and clean. The walk way to the entrance was like walking through a jungle, best beautiful experience especially at night. All the staff are very polite attentive and a special thanks to our concierge Guillermo who was fantastic, friendly and outgoing in every way!

Carole Wilson

5/5

25 Dec, 2023

I used a lot of reviews when making this decision for our family (2 kids: 4 and 6), so I thought I would write one as well. We are just getting back and had a wonderful time! Beach was stunning (occasionally seaweed, but the sand was pristine). Service was great, resort was safe, well organized and we loved the Beloved restaurant that came with “privileged” access. Not sure it was essential for a great trip, but it worked well for us. Last fun part: it’s inside of the jungle! Cool tree canopies, monkeys, coatis and more!

Scott Baer

5/5

24 Jan, 2024

S Edwards

5/5

29 Jan, 2024

Carole Wilson

5/5

25 Dec, 2023

Scott Barclay

4/5

10 Nov, 2023

Had a great vacation here! Beach and pool were very nice. Food and service at a la cart meals were excellent. We enjoyed Teodoro at the Italian restaurant. Activity staff are too loud and take away from a relaxing day. Service at buffets was slow and unhelpful at times. Food at the buffets got old after just a few days. Room cleaning is very good!!

Walter van Halderen

5/5

22 Jan, 2024

We have had a great experience! The hotel, our room, the restaurants, service etc have all been fabulous! To Laura, Marycarmine, Guadeloupe, Rodriguez (Italian restaurant), and all other staff, thank you for an exceptional job and making us feel so welcome.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.