Cerulean Tower Tokyu Hotel

4.2/5(4.08K Reviews) rating

5 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

Cerulean Tower Tokyu Hotel exterior_detail

664

1/664

About hotel

Looking for affordable accommodations that cater to all your needs? Look no further than the Cerulean Tower Tokyu Hotel. Our 4.5-star establishment is not just another hotel in Tokyo, but the ultimate base for your unforgettable adventure. Located right in the heart of the city, just a 5-minute drive from the famous Shibuya Crossing, convenience is at your fingertips. With 408 elegantly designed guestrooms, each fitted with top-of-the-line amenities such as soft down comforters, cozy bedding, and designer toiletries, nothing but the best awaits you. In-room television with a range of cable programs and complimentary internet access, both wired and wireless, will ensure you are entertained and connected at all times. Our prime location offers easy access to the most sought-after destinations in Tokyo, including the National Stadium and Tokyo Tower. Take in the bustling atmosphere of the city with a walk to Love Hotel Hill or visit the quirky Tokyo Anime Center. For a more tranquil experience, Yoyogi Park and Omotesando Hills are just a leisurely stroll away. Interested in catching a live event? The nearby Yoyogi National Gymnasium and Meiji Jingu Stadium are your go-to places. After a long day, treat yourself to some well-deserved relaxation at our luxurious spa. Choose from a variety of invigorating body treatments, rejuvenating facials or a soothing massage. Unwind in our indoor pool, sweat it out in our fully equipped fitness center, or sit back and relax in the sauna. To top it off, enjoy complimentary internet access, concierge services, and babysitting services for a truly stress-free stay. We understand that our hotel not only caters to leisure travelers but also business travelers. That's why we offer a 24-hour business center and event space, including a 108-square-foot conference room. And when it comes to dining, our seven on-site restaurants have got you covered, including the exquisite COUCAGNO. Late-night cravings? Our 24-hour room service has you covered. Start your day off right with a scrumptious breakfast buffet before heading out to explore Tokyo. Need parking? No problem, we have you covered. Book Cerulean Tower Tokyu Hotel Online today and experience the best that Tokyo has to offer. With an unbeatable location, luxurious amenities, and exceptional service, we guarantee to exceed your expectations. So why wait? Come and discover what makes our hotel stand out. Our address is 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo-to150-8512, Japan.

Highlights

• In the heart of Tokyo, Cerulean Tower Tokyu Hotel is a 4.5-star luxury hotel, just a 5-minute drive from Shibuya Crossing. • Conveniently located with distances of 25.2 km from Haneda Airport and 3.3 km from the National Stadium. • Within walking distance to popular tourist attractions such as Shibuya Crossing, Yoyogi Park, Omotesando Hills, and Meiji Jingu Shrine. • With 408 guestrooms featuring top amenities like refrigerators, minibars, and complimentary wired and wireless Internet access. • Indulge in a spa treatment or relax by the indoor pool, sauna, and fitness center. • Perfect for business travelers, with a 24-hour business center and conference space available. • Enjoy delicious meals at one of the hotel's 7 restaurants, with options for 24-hour room service and a coffee shop/cafe. • Ideal for both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

408

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Concierge desk

Baby Sitting / Child Services

Breakfast available

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Concierge desk

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a security system.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.

Guests under 13 years of age are not allowed in the Executive Salon.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. A scheduled power outage will take place on January 19, 2025 from 11:30 PM to 6:30 AM. A scheduled power outage will take place on January 8, 2025 from 10:30 AM to 3 PM. Early check-in will be not available on this date. Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a security system.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.

Guests under 13 years of age are not allowed in the Executive Salon.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹31,713

₹40,909

22% OFF

+ ₹8,687 taxes / night

Earn 404 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹31,713

₹40,909

22% OFF

+ ₹8,687 taxes / night

Update Price

Earn 404 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Sakuragaokach_, Tokyo, Tokyo (prefecture), 150-8512

View on Maps

Ratings & Reviews

4.2/5

4.08K Ratings

Kento Masuda

5/5

17 Sep, 2023

From the moment I stepped through your doors, I was transported to a world of luxury and sophistication. Every aspect of my visit, from the impeccable service to the exquisite cuisine, was nothing short of exceptional. Your team deserves special recognition for their dedication and attention to detail. Their warm and attentive approach made me feel like a valued guest throughout my stay. The accommodations were top-notch, offering both comfort and elegance, and I couldn't have asked for a more comfortable and inviting environment. Thank you for creating such a remarkable and unforgettable experience.

Rasami A'sidhi

5/5

12 Nov, 2023

Spacious room, neat and clean with good panoramic view of Tokyo tower. Didn't try all the restaurant but its Suchi restaurant was one of our trip highlights. Reasonably walking distance to Shibuya centre. And staff are of great hospitality. In all very good stay.

Marcus Aurelius

4/5

19 Nov, 2023

I always choose the Cerulean when visiting Shibuya, and it never disappoints. Rooms are large, sound proof, and many offer an amazing view of Tokyo. Service is always top notch. The only pointers that I would have are: - I think room service stops at around 9 or 10 pm. For a 5 star hotel this is quite odd, as in most of the world it is usually 24/7, even if with a limited menu - You have to pay a fee to use the swimming pool. Again quite an odd thing for a 5 star hotel. - Blinds are not that great, they let in some light, though for my friends they were acceptable It's for those reasons, particularly 1 and 2, that I rate it 4 instead of 5, because honestly these are more of the standard of 4 star hotels than 5 star ones.

Midas Mulligan

5/5

12 Sep, 2023

Fantastic hotel. Stayed in an executive suite and couldn’t have had a better stay. Views were incredible, biggest bed I’ve ever slept in, service at the front desk/concierge perfect, and the attention to detail in the way they made up the room was second to none. Bathroom amenities were great and were refreshed daily. Hotel is close enough to the action in Shibuya but also far enough that you can get a relaxing rest.

Gary Bai

3/5

8 Oct, 2023

Cerulean Tower offers a great location in Shibuya and good 5 star service, but unfortunately the rooms don't live up to its price tag. While large, they are quite dated, the bathroom was a bit damp and not well ventilated, and overall the hotel feels like it's seen better days. The view is very nice, though. Overall we still enjoyed our stay here, and it's a great place for business travel as well due to its location near many office buildings in Shibuya. The hotel is super busy as well, it's very large, so the service, whilst very good, doesn't feel very personal. However they were kind enough to receive a package I had delivered during my stay.

Kento Masuda

5/5

17 Sep, 2023

Rasami A'sidhi

5/5

12 Nov, 2023

Marcus Aurelius

4/5

19 Nov, 2023

Midas Mulligan

5/5

12 Sep, 2023

Gary Bai

3/5

8 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.