CHA-AN Hotel Ueno

4.5/5(88 Reviews) rating

2 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

134

1/134

About hotel

Welcome to CHA-AN Hotel Ueno, a luxurious haven in the heart of Tokyo that caters to discerning travelers seeking a blend of modern sophistication and historic charm. Located in Tokyo's vibrant Taito district, our hotel is just a 5-minute drive away from iconic landmarks such as Ueno Park and SensÅ-ji Temple, offering easy access to the city's cultural treasures. With only 6 guestrooms, CHA-AN Hotel Ueno ensures an intimate and exclusive experience for every guest. Each room is elegantly appointed with lavish furnishings, featuring amenities such as refrigerators, flat-screen televisions, and deep soaking bathtubs in the private bathrooms. Complimentary wireless Internet access is available throughout the hotel, keeping you connected during your stay. Immerse yourself in the local culture by exploring nearby attractions like Ameyoko Shopping District, Ueno Zoo, and Tokyo National Museum, all within walking distance from the hotel. For those looking to unwind, our spa and wellness center offers a range of rejuvenating treatments to relax and rejuvenate your mind, body, and soul. Indulge in exquisite dining experiences at our on-site restaurant, where local flavors and international cuisine come together to create a culinary journey like no other. Our dedicated staff is committed to providing exceptional hospitality and personalized service, ensuring that every moment of your stay is memorable. Whether you're here for leisure or business, CHA-AN Hotel Ueno offers a central location and world-class amenities to meet your every need. Book CHA-AN Hotel Ueno online now and experience the epitome of luxury in Tokyo. Address: 3-12-3 Higashi-Ueno, Taito-ku, Tokyo 110-0015, Japan..

Highlights

• Conveniently located in Tokyo (Taito), CHA-AN Hotel Ueno is just a 5-minute drive from Ueno Park and Sensō-ji Temple. • The hotel is situated 1.9 mi (3.1 km) from Tokyo Dome and 2 mi (3.3 km) from Tokyo Skytree, offering easy access to key attractions. • 6 well-appointed guestrooms feature refrigerators, flat-screen TVs, and complimentary Wi-Fi for a comfortable stay. • Guests can utilize the shared kitchen facilities to prepare meals and enjoy deep soaking bathtubs in private bathrooms. • Nearby attractions include Ameyoko Shopping District, Ueno Zoo, and Tokyo National Museum within walking distance. • Other points of interest like Asakusa ROX, University of Tokyo, and Kaminarimon Gate are within a short drive from the hotel. • The hotel is approximately 24.2 km (15.1 mi) from Haneda Airport and 79 km (49.1 mi) from Narita Intl. Airport for convenient travel. • Amenities at CHA-AN Hotel Ueno include designated smoking areas and a 24-hour front desk for guest convenience. • Business travelers can benefit from luggage storage and a safe deposit box available at the front desk for added security.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Vending machines

Designated Smoking Areas

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Vending machines

Designated Smoking Areas

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Parties and events are allowed on site.

Safety features at this property include a security system.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Events/parties allowed.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Alcohol is not served at this property..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Parties and events are allowed on site.

Safety features at this property include a security system.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Events/parties allowed.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

We have included all charges provided to us by the property..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Alcohol is not served at this property..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

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Amenities

Location

__, Tokyo, Tokyo (prefecture), 110-0015

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Ratings & Reviews

4.5/5

88 Ratings

Siu-yu TSE

5/5

1 May, 2023

great location, just few minutes walk from the JR Ueno Station with quiet environment. The room is clean and spacious, and the tatami living room is lovely. Thanks very much for giving us a comfortable stay in Ueno.

Dylan Alcorn

2/5

22 Jan, 2023

Room is located very close to ueno station. Room is comfortable and large for its price. However, room is not an actual hotel and very dusty on most surfaces. There is no receptionist other than calling the number provided. Would prefer a cleaner smaller hotel than a dirty air b and b

BRYAN POH

3/5

9 Dec, 2022

Good location and price, but do check with the management and ensure that they have cleaned the room appropriately. There may be possible lapses in the cleaning of ‘unseen’ spaces such as top of cabinets, bed frames, gaps between tatami mats, air con filters…

Siu-yu TSE

5/5

1 May, 2023

Dylan Alcorn

2/5

22 Jan, 2023

BRYAN POH

3/5

9 Dec, 2022

Natchanan Pad

5/5

28 Dec, 2022

Very great hotel and location. The staff's so kind and supportive. Not too far from JR station and Keisei. Ueno has everything that you need in Japan. Very easy to take the Skyliner from airport and back. The surprise thing is the Christmas gift in front of the door , our family really love it. Thank you so much.

MF Kwan

5/5

23 Dec, 2023

Staff very helpful & nice. Luggage storage available

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.