Charlottehaven

4.2/5(152 Reviews) rating

4 Star Hotel locationPin

Copenhagen, Hovedstaden

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About hotel

In the heart of charming Østerbro, Denmark lies Charlottehaven, promising an exceptional and conveniently located stay at an affordable price. Just a quick 15-minute drive from Tivoli Gardens and Nyhavn, this distinguished 4-star hotel is a popular choice for avid sightseers. Unwind in the spacious and modern guestrooms at Charlottehaven, featuring fully equipped kitchens, deluxe pillow-top beds adorned with luxurious Egyptian cotton linens, and complimentary wired and wireless internet. With a beautiful 43-inch flat-screen TV, complete with a wide selection of cable channels, entertainment is at your fingertips. And with daily housekeeping, guests can rest easy in a tidy and comfortable room. For the active traveler, Charlottehaven offers a top-of-the-line fitness center, including a refreshing indoor pool and a rejuvenating sauna. Let the concierge help you plan your adventures in Copenhagen's finest eateries and attractions. Take a moment to relax in the tranquil garden for a peaceful picnic. Is business the reason for your trip? Charlottehaven has you covered with an extensive business center and versatile meeting rooms to meet all your corporate needs. Enjoy complimentary wired internet and take advantage of the laundry and dry cleaning services to look your best. Additional self-parking is available. Satisfy your appetite at The Mustard, the on-site restaurant boasting charming views of the garden, or opt for a cozy night in with convenient room service. Start your day with a delicious made-to-order breakfast, served weekdays from 7:00 AM to 10:00 AM. Indulge in the ultimate combination of luxury and convenience at Charlottehaven - book your stay now at affordable Charlottehaven room prices and experience the elegance of this gem nestled at Hjørringgade 12 C2100. Whether you desire a serene getaway or a strategic location to explore Copenhagen's attractions, Charlottehaven has everything you need. Ignite your sense of adventure and discover the unparalleled offerings of Charlottehaven - an ideal choice for any discerning traveler. Book Charlottehaven Online to secure your spot today.

Highlights

• Located in the trendy and convenient Østerbro neighborhood • Just a 15-minute drive from Tivoli Gardens and Svanemølle Strand • Within 4.3 km of Nyhavn and 3 km from Little Mermaid • 81 spacious guestrooms with fully equipped kitchens and Egyptian cotton sheets • Enjoy complimentary Wi-Fi and cable TV on 43-inch flat-screen TVs • Close to top tourist attractions such as Parken Stadium, Little Mermaid, and Rosenborg Castle • 42 km from Copenhagen Airport, easily accessible • On-site amenities include a health club, indoor pool, sauna, and picnic area • Perfect for both casual and business travelers • Business center, concierge services, and 7 meeting rooms available for events • On-site restaurant with garden views and room service available • Cooked-to-order breakfasts served on weekdays for a fee • Luxury, boutique, and budget options available for a customizable stay.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Swimming Pool

Vending machines

Accessible parking

On-Site parking

Terrace

Concierge desk

Bicycle rentals

Indoor pool

Sauna

BBQ/Picnic area

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Swimming Pool

Vending machines

Accessible parking

On-Site parking

Terrace

Concierge desk

Bicycle rentals

Indoor pool

Sauna

Activities

BBQ/Picnic area

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Long-term renters welcome.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Green Key (Foundation for Environmental Education).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The check-in location differs from the property location. Check-in location: [Charlottehaven Garden reception,Hjørringgade 12c,2100 Copenhagen]. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Maximum number of pets per room 2.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Long-term renters welcome.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Green Key (Foundation for Environmental Education).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Maximum number of pets per room 2.

₹16,208

₹28,417

43% OFF

+ ₹4,095 taxes / night

Earn 203 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Non Refundable

₹16,208

₹28,417

43% OFF

+ ₹4,095 taxes / night

Update Price

Earn 203 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Hj�rringgade, Copenhagen, Hovedstaden, 2100

View on Maps

Ratings & Reviews

4.2/5

152 Ratings

Karen Reaves Wright

5/5

5 Aug, 2023

I was so thrilled with our room in the tower, I spent my first day in Copenhagen in the room. Danish modern furniture, amazing window views throughout the apartment and charming window seats added simple luxury. I am returning. Very easy to hop on the metro (m2 the m4) from the airport to the hotel and easy to tour Copenhagen and return on public transportation. Easy! Cafe food enjoyable. We tried the vegan breakfast.

Martin Kretzschmar

1/5

8 Aug, 2023

Just not worth it for the price they are asking. The view is nice, but everything else like the rooms themselves, the dirty pool area and especially the abysmal service are not acceptable. Not recommended!

Tee Rogers

3/5

7 Jun, 2023

I really enjoyed the home automated system, the views (being able to see the sunrise and sunset without obstruction), the gym (which had all the equipment I like to use), the location (near the train station) and the staff (cordial and helpful). Unfortunately, some personal items were removed from my room during my stay. I was credited 500DKK which was a kind gesture but I was still concerned about potentially broken protocols or policies that needed to be revisited. For example, I had the Do Not Disturb (DND) sign on the door but housekeeping still entered. Also, there was a camera over my door which apparently showed all activity at my door throughout the day and night. I was promised I could see the video of footage during the day my items went missing but due to a communication issue among staff, the video was deleted before I had an opportunity to see it. I reached out to the front office manager, who I worked with from the start of the incident, and the director to try to get two concerns addressed: 1) If housekeeping still enters the room to empty the trash when the DND sign is on the door, please inform guests so they know what the DND sign means at Charlottehaven, and, 2) I suggested that when there is an incident under investigation, it would be good to have a protocol in place to retain the video that may useful in the investigation for longer than the default 3-day period. Note: I reached out a few times to see the video before the 3-day expiration. In an attempt to resolve my concerns before posting this review, I reached out to resolve or at least receive acknowledgement of the underlying issues needing attention related to my experience with invasion of privacy. I have not received a response despite the fact that I was promised a response from the office manager on two separate occasions. I sincerely hope my experience was and will remain a one-off situation.

Dayna Wells

5/5

15 Jul, 2021

We loved our 10 day stay at this apartment hotel. We enjoyed a remarkable 360 degree view of the city, a fully furnished kitchen and comfortable layout. It was quiet, afforded us respite from our travels about the city. The pool and gym are quite nice. We did not enjoy the restaurant but the setting was lovely. The metro is a quick walk, there are good restaurants and stores nearby. We missed a microwave slightly but enjoyed all the other cooking amenities. Highly recommend.

Karen Reaves Wright

5/5

5 Aug, 2023

Martin Kretzschmar

1/5

8 Aug, 2023

Tee Rogers

3/5

7 Jun, 2023

Nico Felici

5/5

10 Nov, 2022

Stayed at the top-floor studio in the tower for 2 nights and made good use of the gym and breakfast too - all was absolutely spot on. One of the best services I've received: kind and helpful staff, and quick delivery. The place is kept tidy and clean and delivers the highest standards. Super recommended.

Dayna Wells

5/5

15 Jul, 2021

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.