Charm House and Cafe

3.9/5(134 Reviews) rating

3 Star Hotel

1/48

About hotel

Charm House and Cafe is a luxurious boutique hotel located in the heart of Hanoi, Vietnam, offering discerning travelers a unique blend of modern sophistication and historic charm. The hotel's architectural elegance and interior design set it apart as an ideal destination for those seeking a truly memorable stay. With a stay at Charm House and Cafe in Hanoi (Trung Hoa Nhan Chinh), guests are within a 10-minute drive of iconic landmarks such as Hoan Kiem Lake and the Ministry of Science and Technology. The hotel's central location provides easy access to a myriad of attractions, making it the perfect base for exploring the vibrant city. Charm House and Cafe boasts 12 beautifully appointed guestrooms, each featuring luxurious amenities such as refrigerators, flat-screen televisions, and complimentary wireless Internet access. The private bathrooms are equipped with showers, complimentary toiletries, and hair dryers, ensuring a comfortable stay for every guest. Daily housekeeping and in-room massages add an extra touch of luxury to the accommodations. Guests can enjoy a range of on-site amenities, including complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. The hotel also offers dry cleaning/laundry services, multilingual staff, and luggage storage for added convenience. A roundtrip airport shuttle is available for a surcharge, providing seamless transportation to and from Noi Bai Intl. Airport. Dining options at Charm House and Cafe include a coffee shop/cafe, room service, and a daily complimentary reception where guests can mingle with other visitors. A delicious continental breakfast is served daily from 7 AM to noon, ensuring a great start to the day. The hotel's spa and wellness center offers a range of rejuvenating treatments, while the exquisite dining options celebrate local flavors and international cuisine. Whether guests are seeking relaxation or productivity, Charm House and Cafe caters to every need with its world-class amenities and personalized service. The hotel's address at so5. Ngo 71, Nguyen Thi Dinh, Trung Hoa, Cau Giay111-111, Vietnam, places it in a prime location close to a host of attractions, including the Vietnam National Convention Center and the Hanoi Museum. Guest testimonials rave about the exceptional hospitality and memorable experiences at Charm House and Cafe, highlighting the attentive staff and luxurious accommodations. For those looking to book Charm House and Cafe online or inquire about room prices, the hotel's website offers a seamless booking experience. Whether traveling for leisure or business, Charm House and Cafe promises a truly unforgettable stay in the heart of Hanoi..

Highlights

• Conveniently located in Hanoi's Trung Hoa Nhan Chinh area, just a 10-minute drive from Hoan Kiem Lake and Ministry of Science and Technology. • Close proximity to key attractions such as Charmvit Tower, Hanoi National University, and Vincom Mega Mall Royal City. • Easy access to transportation hubs with Noi Bai Intl. Airport located 26.7 km away. • 12 well-appointed guestrooms with modern amenities including flat-screen TVs, refrigerators, and complimentary Wi-Fi. • Relaxing in-room massages and daily housekeeping services for a comfortable stay. • Complimentary continental breakfast served daily from 7 AM to noon for a great start to the day. • On-site amenities include free Wi-Fi, a common area with a television, and tour/ticket assistance. • Business-friendly services like dry cleaning, luggage storage, and multilingual staff for a hassle-free stay. • Enjoy dining options at the hotel's coffee shop/cafe or opt for room service during limited hours. • Unique selling points include personalized concierge assistance, a cozy cafe with local delicacies, and a complimentary daily reception for socializing.

Quick Facts

Check-In

12:30 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Snack bar

Bell staff/porter

Designated Smoking Areas

Coffee/tea

Airport shuttle service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Snack bar

Bell staff/porter

Designated Smoking Areas

Food & Beverages

Coffee/tea

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: VND 1000000.0.We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed (no fees).

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: VND 1000000.0.We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Pet Policy

Pets allowed (no fees).

Pets allowed.

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Amenities

Location

Newyearfield Business Park, Hanoi, 111-111

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Ratings & Reviews

3.9/5

134 Ratings

Harrison Plays

5/5

29 Oct, 2023

Love it the food is so good and there is this nice woman behind counter that sometimes gives us food for free and we usually go to charm house on Thursdays and saturdays so good.

Jazz

1/5

4 Sep, 2023

Changed Hands as noticed it was closed recently? Used to be good until most recent incumbents took over last licence a few years ago and lost it

David Jefferies

5/5

10 Oct, 2022

I got myself a chicken fried rice with barbecue sauce. It was fantastic. The barbecue was rich and full of flavour. Most of the other Chinese places around about here serve up watery bland barbecue, more like a gravy. I'll definitely be back for more.

Harrison Plays

5/5

29 Oct, 2023

Love it the food is so good and there is this nice woman behind counter that sometimes gives us food for free and we usually go to charm house on Thursdays and saturdays so good.

Jazz

1/5

4 Sep, 2023

Changed Hands as noticed it was closed recently? Used to be good until most recent incumbents took over last licence a few years ago and lost it

David Jefferies

5/5

10 Oct, 2022

Linda Laidlaw

1/5

27 Oct, 2023

Thought we try this Chinese takeaway, waste of money got Three meals everyone was tasteless, and that unusual for a Chinese meal.

Richy Hypno

3/5

21 Oct, 2017

Decent enough plus they have items on menu that aren't on other places menus.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.