Chateau Star River Hotel Shanghai

5/5(1 Reviews) rating

4 Star Hotel

Chateau Star River Hotel Shanghai facade

1/52

About hotel

Hidden in the bustling and dynamic Minhang area in Shanghai, lies the exquisite 4.5-star Chateau Star River Hotel Shanghai. Our unmatched services and top-quality facilities have earned us a prestigious national rating. Strategically located near Shanghai Jiao Tong University and Shanghai Stadium, we offer easy access to the city's popular landmarks such as Jing'an Temple and Tianzifang. Experience the pinnacle of luxury and relaxation in one of our 253 meticulously designed guestrooms. Sink into our plush pillowtop beds enveloped in luxurious bedding and down comforters. Stay connected with free wired and wireless internet and enjoy a wide selection of cable channels on our LCD TVs. Take in the panoramic views of the city from your private balcony or unwind in our lavish en-suite bathrooms with separate bathtubs and showers, complimentary toiletries, and hair dryers. At Chateau Star River Hotel Shanghai, we provide a plethora of exciting activities including indoor tennis courts and a lavish indoor pool. Pamper yourself with rejuvenating body treatments and facials or get your dose of exercise in our state-of-the-art fitness center. Planning an event? Look no further as our hotel boasts a grand conference center spanning over 20,000 sq. ft., perfect for all occasions. Indulge in an unrivaled gastronomic experience at our on-site restaurant, Always Cantonese, serving delectable Chinese delicacies, and unwind at our bar/lounge. For a peaceful night in, take advantage of our 24-hour room service. Don't miss out on the sumptuous buffet breakfast each morning, kickstarting your day on a high note. Be it a business trip or a leisurely vacation, our hotel provides first-class amenities to cater to all your needs. Stay connected with free wired internet and leave your laundry worries to us with our efficient dry cleaning services. Our dedicated 24-hour front desk is always at your beck and call, ensuring a seamless and pleasurable stay. Moreover, our hotel is just a stone's throw away from Hongqiao International Airport, making commuting a breeze. Make Chateau Star River Hotel Shanghai your go-to destination for a remarkable stay in Shanghai.

Highlights

• 4.5-star hotel in Shanghai (Minhang) with a Mediterranean style • National Ratings: Highly rated based on our own rating system • Convenient location within a 15-minute drive from Shanghai Jiao Tong University and Shanghai Stadium • Luxury pillowtop beds with premium bedding and private balconies in all 253 guestrooms • Complimentary wired and wireless internet access in all rooms • Indoor tennis courts, pool, and fitness center for recreational activities • Onsite spa services and concierge services for a relaxing stay • Close proximity (6-10 km) to popular attractions such as Qibao Old Street, Xujiahui Shopping District, and Shanghai Zoo • 6 restaurants to choose from, including Chinese cuisine and 24-hour room service • Within 9 miles (14.5 kilometers) from Hongqiao International Airport and 33 miles (53.1 kilometers) from Shanghai Pudong International Airport • Ideal for both casual and business travelers with amenities such as dry cleaning/laundry services, meeting facilities, and a 24-hour front desk.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

253

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Library

Terrace

Concierge desk

Indoor pool

Pool Table

Tennis court

Breakfast available

Coffee/tea

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Library

Terrace

Concierge desk

Indoor pool

Activities

Pool Table

Tennis court

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Unicode Support false.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: CNY 500.0 per stay.

We have included all charges provided to us by the property..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Unicode Support false.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: CNY 500.0 per stay.

We have included all charges provided to us by the property..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Pet Policy

Pets not allowed.

₹7,009

₹11,674

40% OFF

+ ₹1,247 taxes / night

Earn 82 Reward Points

Flat ₹1,179.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹7,009

₹11,674

40% OFF

+ ₹1,247 taxes / night

Update Price

Earn 82 Reward Points

Flat ₹1,179.38 off included with coupon INTSTAY

Amenities

Location

Jin Xiu Lu, Shanghai, 201108

View on Maps

Ratings & Reviews

5/5

1 Ratings

hong chi li

5/5

4 Mar, 2018

hong chi li

5/5

4 Mar, 2018

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.