Ciao Catba Hotel

3 Star Hotel

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About hotel

Conveniently located at 265 Nui Ngoc, Cat Ba, in Vietnam, Ciao Catba Hotel offers affordable accommodations suitable for travelers of all kinds. Enjoy a serene and picturesque vacation in the serene and lush surroundings of Hai Phong (Cat Hai). As soon as you step into our hotel, our hospitable staff will greet you with warm smiles, eager to ensure a comfortable and stress-free stay. Our prime location, just a brief 5-minute drive away from the mesmerizing Lan Ha Bay and Tung Thu Beach, grants you easy access to the stunning coastline and a wide range of water activities. With 12 intimate and beautifully designed rooms, each equipped with top-notch amenities such as air conditioning, flat-screen televisions, and complimentary Wi-Fi, we promise a cozy and unforgettable stay. Our comfortable rooms feature private bathrooms with luxurious bathtubs or invigorating showers, along with complimentary toiletries for a touch of luxury. For our adventurous guests, Ciao Catba Hotel is conveniently located near popular tourist destinations like Cat Co Beach, Cannon Fort, and Cat Ba National Park. Take a day trip to the nearby islands and caves, including the breathtaking Trung Trang Cave, Thien Cung Cave, and Dau Go Cave, and immerse yourself in the wonders of nature. After a day of exploration and adventure, unwind and relax on our hotel's terrace, offering stunning views of the surrounding scenery. Indulge in a delicious meal at our onsite restaurant, where you can taste an array of dishes for lunch and dinner, giving you a true taste of the local flavors. And for the perfect end to a perfect day, head to our bar/lounge and watch the sun setting over the horizon while savoring a refreshing drink. For our business travelers, we offer a well-equipped computer station and concierge services to ensure a smooth stay. We also provide 24-hour front desk assistance, dry cleaning/laundry services, and complimentary self-parking for your convenience. Additionally, we offer a roundtrip airport shuttle for a fee for those arriving by air, making your travels hassle-free. Escape the mundane and immerse yourself in the tranquil and charming Hai Phong (Cat Hai) with a stay at Ciao Catba Hotel. With its breathtaking location, top-notch amenities, and genuine hospitality, our hotel guarantees a remarkable and unforgettable stay, with affordable Ciao Catba Hotel room prices for all our guests. Book Ciao Catba Hotel online today and experience the true essence of a relaxing vacation.

Highlights

• Located in Hai Phong (Cat Hai) • 5-minute drive from Lan Ha Bay • 12 air-conditioned rooms with minibars • Complimentary Wi-Fi and cable programming • Within 2 km of popular attractions including Cat Co Beach and Cannon Fort • Terrace with views and complimentary Wi-Fi • 24-hour front desk and dry cleaning/laundry services • Roundtrip airport shuttle and free self-parking • On-site restaurant and bar/lounge • Close to Haiphong (HPH-Cat Bi) airport (53.2 km) • Ideal for both casual and business travelers • Luxury, boutique, and budget options available

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Terrace

Concierge desk

BBQ/Picnic area

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Terrace

Concierge desk

Activities

BBQ/Picnic area

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

C�t H_i, Haiphong

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All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.